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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Hard to match face and mouth.
February 24, 2017

Hard to match. Hard to match face and Hard to match face and mouth. Hard to match face and mouth. Hard to match face and mouth. Hard to match face and mouth. Hard to match face and mouth. Hard to match face and mouth.

Date of experience: February 22, 2017
Canada
1 review
0 helpful votes
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Overall JibJab experience
February 24, 2017

I have been a JibJab subscriber for a couple of years now, and I have always enjoyed the great variety, and ever-expanding content for creating cards.

Date of experience: February 22, 2017
Minnesota
1 review
0 helpful votes
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Enjoyed It
February 24, 2017

It was a great little app that allows us to have some fun with friends. Everyone enjoyed and had a great laugh at the expense of each other. Keep producing more songs for us to have more fun with.

Date of experience: February 22, 2017
Serbia
1 review
0 helpful votes
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Put a smile on your partners face
February 24, 2017

I have definitely made my wife laugh watching me in the roll of John Travolta in Grease or jumping around the kitchen as a peanut butter sandwich. She told me it her made her day and i was really pleased.

Date of experience: February 22, 2017
New York
1 review
0 helpful votes
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No Help
February 24, 2017

Can not resolve log on issue. Do not pay attention to all my emails describing what was going on. Asking questions that where answered previously. Very frustrating!

Date of experience: February 22, 2017
GB
1 review
0 helpful votes
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Automated annual billing
February 24, 2017

I have raised a dispute with PayPal. I was suppose to be billed a one off £1 but have enter into an annual subscription.

Date of experience: February 22, 2017
Tennessee
1 review
0 helpful votes
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My wife loved her Valentine's Day Card!
February 24, 2017

Soon as I saw this site, I knew I would have a lot of fun with it, not to mention my wife loving her Valentine's Day card.

Date of experience: February 22, 2017
California
1 review
0 helpful votes
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Blew it the first time!
February 24, 2017

Wanted to send my girlfriend a Valentines card. She didn't get it. When a company screws up my first order, I rarely give them a second chance. I certainly will not if it pertains to my love life!

Date of experience: February 22, 2017
Iowa
1 review
0 helpful votes
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Too High Priced!
February 24, 2017

It's difficult to use. Takes a while to get delivered. Too High Priced! Tried to contact customer service. Never heard back.

Date of experience: February 22, 2017
Ohio
1 review
0 helpful votes
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Fun with grandma
February 24, 2017

When the 5 grandkids come over they love to take turns playing jib jab. It's fun for me to hear them laugh so hard.

Date of experience: February 22, 2017
Louisiana
1 review
0 helpful votes
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Fun
February 24, 2017

Wish there were some new cards for kids and young adults. Would like some new ones for adults too. Fun to make and easy to do on phone too

Date of experience: February 22, 2017
Canada
1 review
0 helpful votes
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Need Fresh Material
February 24, 2017

I have been a long term JibJab member and am disappointed with the infrequency at which new cards are introduced to the site. One fairly quickly runs through the material and has to turn to other sources for cards. Will probably not renew membership.

Date of experience: February 22, 2017
Australia
4 reviews
4 helpful votes
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EXCELLENTO!
February 24, 2017

Laughted so hard nearly peed my pants and so did the receipient of the Bday cards. Yes, I made 4 for one guy. He asked for more lol
Good work, guys!

Date of experience: February 22, 2017
California
1 review
0 helpful votes
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Creates enduring ripples of laughter throughout the community of recipients. I will not be sending many conventional cards of congratulation in the future

Date of experience: February 22, 2017
Alabama
2 reviews
5 helpful votes
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Positive experience
February 24, 2017

Taylar responded to my request quickly when I asked for a refund for the auto renewal membership. Thank You for your good customer service.

Date of experience: February 22, 2017
Ohio
1 review
0 helpful votes
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Not what I expected.
February 24, 2017

I don't like that you can't edit after choosing the pics. Also lining up the mouth with the PIC is not easy.

Date of experience: February 22, 2017
Ireland
1 review
0 helpful votes
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Great fun
February 24, 2017

Hilarious videos. Were a huge hit with everyone I showed them to. Looking forward to having new videos to play with.

Date of experience: February 22, 2017
California
1 review
0 helpful votes
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Fun!
February 24, 2017

I use this for my grandkids! They love it! They watch them over and over. JibJab is a fun way to say "I'm thinking about you ".

Date of experience: February 22, 2017
New York
1 review
0 helpful votes
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Too expensive
February 24, 2017

It's fun, but too expensive, and for $18 I think you should be able to download for free. AN additional 1.99 is ridiculous. Also, your music sucks! There are only a few good songs and most of them are too sexual to use your friends in them. Great for overly sexualized and attention seeking teenagers with bad taste in music.

Date of experience: February 22, 2017
North Carolina
1 review
0 helpful votes
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Crazy Fun!
February 24, 2017

I would of given 5 Stars but wish had more music videos with just 1-3 people also. But they are so much fun and awesome to make for every one I know, can't help but to laugh entire video, they are hilarious!

Date of experience: February 22, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA