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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Sent the jib jab to my Granddaughter and the first face was an unknown male face looking a bit scary.
Jibjab ad exactly what i was looking for so much so i wanted to do more but or the additional videos i was hoping to find were not there.
Sending a birthday video to a team mate is a lot more interesting than just saying Happy Birthday. The recipient enjoys it a lot more an great to post on Facebook also.
My experience has been that the site only seems to work well on IE, Otherwise the fonts are very small.
I have been a member of Jibjab for several years. I love it. What I miss is being able to bring in the arrows in around the head to fine tune it more like they used to do.
Great, user-friendly software! I recommend it. BTW, coming up with 100 characters can be a challenge.
I've been a looooong time client of yours. In my opinion, it seemed like there used to be more full length musical choices. I don't care about the ecards, personally. I prefer the dancing musicals, and it seems my recipients get a much bigger kick out of them. Please make more of those! Thanks.
I regularly send out JibJab cards and people alway have such a big laugh. They love the personal touch and that the animation is so funny and so good. Thank you for sharing this wonderful site.
Great fun, easy to make - everyone enjoys a good laugh. Will use this site a lot and recommend to others.
Its very funny and easy to make a fun videos. I made 12 videos in just 2 hours. Gkjdsl; agjkl; kasdjgl; k jsl; dgjl; sajgl; k jsal; gjlas jl; gkaj sl; kjgalsd; kj l; gkjsadl; k jglaskj lkgja l; kjgl; aks jgl; kj alkgjl; kasd jlkgjsdal kjgl; kasdj l; kgjads; l jgl; kadj l; kgjasl; jgl; kasj lk; g
My e-card do not reach the addressee (they can't find it in the spam, either)!
By the way: deh e-mail-addresse is ok!
Theresa's 60th Birthday. Fun time with family in Nipomo. Everyone laughed and got a huge kick out of the video.
I was charged for 1 year membership instead of 1 week. Website sign-up was not easily navigated without errors occurring that caused this charge. BE CAREFULL!
I love this app and so does my family. It's fun to laugh with each other. It's funny as hell! I recommend it to everyone.
Having used JibJab two years ago, when I paid for a annual automatically renewed subscription, I was upset to find, making another card for my granddaughters 14th birthday, a process that took 3 hours and several attempts to complete; at the end of which I had to pay $18 dollars for another automatically renewed annual payment. I confirm that I wish NOT to make any further payments and I shall forewarn others to avoid JibJab
The ability to match up the faces is not as good as it used to be, though it's now much quicker. Turnouts especially are really off and it didn't have the same accuracy as when the website first launched. And of course it's very expensive. We're living in a world where most apps are free and this ones charging $18 dollars!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

