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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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JIBJAB was easy to use and a lot of fun. I loved spending time on JibJab.
I would recommend it to anyone.
There are a lot of cards to choose from.
The pricing was not clear. It should have been spelled out right up front. Also, the auto renewal only benefits you. Most folks will forget over time and then see a bill.
It was fun selecting and putting the card together. I had trouble when i made mistakes already entered. I seemed like there was no way to go back and edit, accept by starting over. I took off 1 star, for what might be that I could not figure it out.
It would be so nice to be able to go back one click to relation the photo in the opening provided instead of always having to start over.
Making the card was easy and I am very pleased with that. However, the most important issue was that I had to send my copy to my granddaughter, the intended recipient, as she never received the original from JibJab.
Me likey... a lot! Me likey... a lot! Me likey... a lot! Me likey... a lot! Me likey... a lot! Me likey... a lot! Me likey... a lot! Me likey... a lot! Me likey... a lot!
I sent a couple birthday cards and one to just say hello on a Friday afternoon. All three people commented how funny they were. I only wish they were just a little longer.
Too few options to choose from.
A free trial period should be free - implying that you do not actively have to unregister.
After searching for hours for decent ecards, I came across Jibjab. So easy to do, cheap and brilliant results. I made a hilarious personalised vid in minutes, for a birthday, which had us all in stitches. I'll look forward to sending them to all friends & family over the next 12months as part of the annual subscription.
I've been a JibJab fan for several years... Use it to make my friends/family laugh. I like to say..."I love JibJab - but then, I am easily amused!"
I want a refund, I was charged for a year only wanted to try it for a month never gave me an option to choose payment method
Trying to get the mouths correct is hard and then once done you cannot go back and edit so if you don't get it the way you want then you'll have to delete it & start over. Other than that it's a lot of fun
My grandson enjoyed his super hero card immensely. Fun! He watched it over and over. Simple to create. Very easy process. Will use Jib Jab again soon.
I sent the jibjab card to a friend whot is visiting in england to her iPad. The card arrived but did not "activate" (dance)
I got as much fun out of creating my first card as the recipient did. I kept giggling while creating it and I've watched it a few more times when I need a laugh.
Can't wait to do more!
It took numerous tries to create and send one card!######!######!&&&&&&&&&&&&&&&&&&!#$$$$$$$!$$@@@@@@$$$$@$!#:;;/%÷×××%/\*££\##$!())(\/=&
It was easier to do than I thought. Always wanted to try it. I did it in a rush and it was so worthwhile. It makes me happy every time I watch it. It made my son very happy on his birthday.
I have had so very much fun making my own videos, but not near as much as watching the smiles and hearing the laughter of the people I've shared them with!
Love it; lots of fun and my group is having fun too--I like the variety of cards and I love sticking my face in the cards.
Was trying to find a birthday card for my wife. Wasn't happy with what was out that was free. Didn't want to pay monthly.
Found this app was amazed with all the different options for videos. Plus instead of monthly you pay yearly in advance.
Now I'm enjoying all the many videos I send out. It's Avery cool app
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


Hello! If you need assistance, please send an email to [email protected] and we will be happy to help.