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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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It is such a thrill to be able to reach out to family and friends to send holiday wishes to many with this very convenient format.
I was never able to complete the card and I wanted it for Easter. I'm very disappointed and want unsubscribe from the app.
I would prefer to pay a small one-time fee as opposed to having to sign up for a year but otherwise, it was a fun experience.
I have been a member of JibJab for many years and recently renewed my subscription. This is an exceptional service provided at a very reasonable annual fee. Keep up the great work JibJab.
I tried to make cards, but couldn't figure it out. I've done it before, but some time ago. So apparently I am doing something wrong.
U,fjygjhyjyfjyfjgjyfjyfjhfjgfhgfg cnbfjbfjhfyngihfjygyggugiuhgbfhihghtdeytriytiufufytdhtfuyfjyfjyfjhfjygiutiytiutiutiutkytjyfjygjygjhgjhfnbdgfsrgcnbvjngnbfnbgjhjhg
It's a bit hard to pick out and choose photos for the videos, but it's fun to see how it turns out, and fun to see friends' reactions.
I was delighted to find some new Jib Jab templates to work with. Easter had many to choose from, so I did several! My family loved them!
I really like it. Sent out family easter cards and everyone loved them.
I tried to download my address book and I think it's too big. How do you build a particular address book of just people you send to? My only other issue is how to use a cast with a number you choose?
Thanks for a very awesome idea.
This program is the best! So funny and really easy all to use! Once you get started, you can't stop!
Saw a promotion for $1.50, made 1 video & my acct was charge > $18. Once you select the heads the video is created & you can't edit which head you have on the character. There should be an option to view it before final video. Funny video but very upset about the price.
These cards are so easy to make and fun to watch! All the cards I have sent were appreciated by the people who received them!
I like it to make new videos for surprise,
Always to any kind of celebration, and
The people, to whom I sent it like it too.
We like this crazy video´s.
Had it auto renew, but didn't want to and their customer service reversed it right away, no problem. Awesome service and love the dances. May be back especially since they provided such prompt service response.
Sending Easter greetings to my family has never been so much fun. But the responses I received were the BEST. Who knew old mom had such a funny bone. I even included our family dog which made it even more hysterical. I had a blast. Thanks for helping me bring some joy to my children and grandchildren.
Couldnt access ever. Baaaad experience. Looked fun but too hard to set up. Even the teenagers couldnt get it to work.
All went well learning what to do.
Wish more song choices.
I think I'll get better at it as time goes on
Thanks
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

