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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Louisiana
1 review
0 helpful votes
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Great site!
May 5, 2017

I had the best time making Easter videos with the full site of JibJab available I will purchase the entire access to the site every year. There are all kinds of themes to choose from instead of one or two at holidays.

Date of experience: May 3, 2017
Canada
2 reviews
0 helpful votes
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Love Jib Jab
May 5, 2017

I have been using Jib Jab for many years now. I love sending them and all of my friends and family love receiving them...

Date of experience: May 3, 2017
Texas
1 review
0 helpful votes
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Year-Purchase
May 5, 2017

When I entered my card info, it said $1.50/month. I thought that's what I'd pay and if I could cancel, I would. Instead, I got charged $18! And it's not even that good. The options available are kind of lame. I'd prefer to just get my money back.

Date of experience: May 3, 2017
California
1 review
0 helpful votes
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Jibjab?
May 5, 2017

To date enjoy it. Will continue, unless the videos get more radical than they are currently. Some are to close to trash to send to family.

Date of experience: May 3, 2017
North Carolina
1 review
0 helpful votes
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Good quick way to greet friends & honor special events. Much better than traditional cards. Easier to send.

Date of experience: May 3, 2017
Washington
1 review
0 helpful votes
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I love jib jab and use it to "star"my employees in funny little dance themes throughout the holidays on social media. Our customers love the video clips. But my subscrition for a year was cancelled for no reason.

Date of experience: May 3, 2017
Ohio
1 review
0 helpful votes
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JibJab Jocularity
May 5, 2017

East to use, relatively inexpensive when compared to paper cards, and funny as Hell, JibJab is a very worthwhile investment.

Date of experience: May 3, 2017
New Jersey
1 review
0 helpful votes
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It is a fun thing we do to send something fun to our little granddaughters who live so far away. Or to our son so he doesn't forget that sometimes mom and dad are a little crazy.

Date of experience: May 3, 2017
Illinois
1 review
0 helpful votes
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Fine
May 5, 2017

It was pretty easy and the recipient loved it. Probably more expensive than it needs to be, but its my own fault for waiting so long. Of all the last minute, low-effort gifts for a person half way across the country, this is one of them.

Date of experience: May 3, 2017
Louisiana
1 review
0 helpful votes
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Love It
May 5, 2017

Never disappointed. I can always find cards or videos that meet my target objectives. Keep up the great work and develop new cards and videos.

Date of experience: May 3, 2017
Belgium
1 review
0 helpful votes
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Not satisfied disappointed
May 5, 2017

Page in english not possible to have a French version
I do not want to be on jib jab anymore laugh that i have tested and i do not like

Date of experience: May 3, 2017
Canada
1 review
0 helpful votes
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Great card website
May 5, 2017

Love jib jab cards. They are easy and fun to use. My daughter loves personalizing them with faces. It is a fun way to make someone laugh.

Date of experience: May 3, 2017
Texas
1 review
0 helpful votes
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LOL
May 5, 2017

The people I sent personalized animated cards to really like them. Got good laughs out of them. I will be sending another one today.

Date of experience: May 3, 2017
District of Columbia
2 reviews
0 helpful votes
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Lot's of fun
May 5, 2017

I had lot's of fun creating fun e-cards to send out. My only regret is that there aren't many for just three characters.

Date of experience: May 3, 2017
Canada
1 review
0 helpful votes
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Great idea
May 5, 2017

Fun making the card and 100 characters is way too much information to provide, as I said far to much detailed information

Date of experience: May 3, 2017
Wyoming
1 review
0 helpful votes
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Fun card
May 5, 2017

It was pretty easy to choose a picture and work with it. My brother got his birthday card and loved it! He's normally pretty stoic, but this card got a beautiful reaction; I'm very satisfied!

Date of experience: May 3, 2017
New York
1 review
0 helpful votes
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Happy with JibJab... unless trying to send custom photo video featuring only 1 or 2 people... feel those options are too limited. Not enough to select from.

Date of experience: May 3, 2017
Tennessee
1 review
0 helpful votes
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Love these
May 5, 2017

I post one of these for my sister anytime I can she loves these things. I enjoy putting movie stars pictures in there like Brad Pitt.

Date of experience: May 3, 2017
New Mexico
1 review
0 helpful votes
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Fair
May 5, 2017

Have not found many cards that I liked. Initially found a card that was particularily well suited and signrf up. Since then i haven't been impressed.

Date of experience: May 3, 2017
Brazil
1 review
0 helpful votes
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Great Fun
May 5, 2017

Put all my family in dancing scenes. They loved it. We all had great fun. Amazing. Just choose the right photographs and make it happen.

Date of experience: May 3, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA