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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I had the best time making Easter videos with the full site of JibJab available I will purchase the entire access to the site every year. There are all kinds of themes to choose from instead of one or two at holidays.
I have been using Jib Jab for many years now. I love sending them and all of my friends and family love receiving them...
When I entered my card info, it said $1.50/month. I thought that's what I'd pay and if I could cancel, I would. Instead, I got charged $18! And it's not even that good. The options available are kind of lame. I'd prefer to just get my money back.
To date enjoy it. Will continue, unless the videos get more radical than they are currently. Some are to close to trash to send to family.
Good quick way to greet friends & honor special events. Much better than traditional cards. Easier to send.
I love jib jab and use it to "star"my employees in funny little dance themes throughout the holidays on social media. Our customers love the video clips. But my subscrition for a year was cancelled for no reason.
East to use, relatively inexpensive when compared to paper cards, and funny as Hell, JibJab is a very worthwhile investment.
It is a fun thing we do to send something fun to our little granddaughters who live so far away. Or to our son so he doesn't forget that sometimes mom and dad are a little crazy.
It was pretty easy and the recipient loved it. Probably more expensive than it needs to be, but its my own fault for waiting so long. Of all the last minute, low-effort gifts for a person half way across the country, this is one of them.
Never disappointed. I can always find cards or videos that meet my target objectives. Keep up the great work and develop new cards and videos.
Page in english not possible to have a French version
I do not want to be on jib jab anymore laugh that i have tested and i do not like
Love jib jab cards. They are easy and fun to use. My daughter loves personalizing them with faces. It is a fun way to make someone laugh.
I had lot's of fun creating fun e-cards to send out. My only regret is that there aren't many for just three characters.
Fun making the card and 100 characters is way too much information to provide, as I said far to much detailed information
It was pretty easy to choose a picture and work with it. My brother got his birthday card and loved it! He's normally pretty stoic, but this card got a beautiful reaction; I'm very satisfied!
I post one of these for my sister anytime I can she loves these things. I enjoy putting movie stars pictures in there like Brad Pitt.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

