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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Not satisfied with the purchase. I would like to receive a refund for the purchase. I used it once and I didn't like it. It's not worth the money spent.
Many choices are pretty lame. WIsh you had better choices. Sometimes the cards don't go to the recipient and have to be resent.
I joined and tried to create the Ice Ice Baby card, and I formatted, and tried to attach my saved faces on the card many times and it just kept creating a card with some default faces on it. I sent an email to support but all they did was suggest I try the FAQ's. So I gave up.
I was charged and for a picture to be added to a birthday card and the picture was never added. I also object to their policy of automatic renewal.
The site is fun, but I want a greater variety of music; more songs to choose from. Also, as a member I would like to receive some perks, such as two (or more) free downloads per month.
Also, I think I would visit the site more if you offered some type of games or contests.
I can't afford to pay to download them, already paid to use your services. Disappoints me! Characters ------------------------------------------------------
Fun but can get Meh after awhile. There's actually a handful that I like. Pretty worried since I would like to cancel after this year and am not interested in future payments being automatically deducted. Sadly, holidays and a select few are entertaining for myself.
Good vvv jjj iii gig trrvhjjj huukjv. Hhffdghjkigfd huougfx uhfddgbjj vid jkopurrcvh jkfxdvbj jogging hgdergvukkiy nkgvfdghiiou hjjggttjko cddvhuj hhffvmjggyjk byhjjkg.)
My experience over the past several years has been great. I am NOT a new
Subscriber to JibJab and don't understand why I am being contacted as such.
I have been sending email cards for many years and JibJab is definitely one
Of the best if one doesn't want smarmy cards. Thank you for your site.
Lots of fun! Great music and the adventure videos are always entertaining. I use JibJab at all of the holidays.
Overseas so sending a birthday card to Granny/Mum was solved perfectly by cut'n'pasting her picture onto your roller skating happy birthday card - she got to see what she would have looked like as a blond with retro disco gear to boot! We all had a laugh!
You should have more songs to choose from. If the site was free to use, it would be more understandable to have only a few songs.
This is the second time I've been asked this info and I already did it so I would appreciate not getting this again
I have had several years of laughs from JibJab - the availability to easily insert people's faces in videos is the greatest thing!
It seems that after the first year there was not a lot of new selection. I would love to see more cards for kids / family instead of adult themes.
Very much fun to share with family & friends. Easy to use, and affordable.
I have had many nice comments on the ones I have shared.
It is fun and easy to design. I like to make one for the office I work in to put on Facebook just for something fun. There have been many postive comments and laughs.
I really don't know who has the most fun, the designer or the recipient, when working with a Jib Jab card. Also, when you post a card on Facebook, the number of responses skyrocket and the comments are wonderful. Great product, and great fun!
I always use Jib Jab to send holiday cards. I add the people I'm sending it to's faces along with ours dancing and singing and it's always a big hit. There's nothing like being remembered and laughing too.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

