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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Easy way to customize that perfect card for any family member or friend. Guaranteed to open everyone's giggle box.
My account closed without notice but was easy to restart with no loss of history. I enjoy sending JibJab e-cards to my friends and family!
I have not used it often but when I do it's funny to see and I get lots of comments. I actually do it with my dogs face! Very cute.
Great product. Brings a smile and chuckle to everyone. Easy to use too. Love it! It's the perfect gift to send someone.
I love the cards, don't like having to sign up for a year. It really should be optional as long as someone pays for the card.
Great cards! Was so much fun putting faces on dancers. Will use this site
Quite often
Everyone one who received them really enjoyed them. Am sure you will have some more users.
I have been a member for several years and unless you vary and increase the number of selections, I may go to another site for something differebt.
I enjoyed using your site but your auto renewal option is not for me. After opting to opt-out your site decided that it didn't want my one year subscription and canceled my account. Really people. Granted you keep your customers hooked this way but it's not for me. I was a customer for quite some time but not now. Sorry for my rant but you asked!
Easy to use application. Wish more choices. But overall good product. I also wish the reviews were easier.
Hoping you can build out the functionality of the site to have cards filtered by # of participants (and give us the potential to have more than 5 at a time).
There is way to much of the same kind of cards and not enough variation. They need to have more with a wider variety of numbers of people that can be added into each category.
Jibjab is one of the funniest ways to send holiday or any special event greeting. The future of greeting cards.
Yowza, yowza, yowza. JibJab provides levity during the decidedly unfunny days of Donald Trump's accidental presidency.
Refer to my title. From day one, I have experienced great presentation options as well as flexible photo graphics. I would highly recommend this program to anyone and everyone! Again, First Class
Thomas Davidson
I could not get anything to work, other people tried to get it to work on my iPad, nothing would happen, so, I choose not to have something that does not work on my device!
The experience of signing up was fine but there wasn't as many cards as I thought there would be. Don't know how to put faces into cards so I wish I hadn't signed up.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

