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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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California
1 review
0 helpful votes
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Easy, creative, genius.
May 5, 2017

Easy way to customize that perfect card for any family member or friend. Guaranteed to open everyone's giggle box.

Date of experience: May 3, 2017
Florida
1 review
0 helpful votes
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Fun to give!
May 5, 2017

My account closed without notice but was easy to restart with no loss of history. I enjoy sending JibJab e-cards to my friends and family!

Date of experience: May 3, 2017
New Jersey
2 reviews
0 helpful votes
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It's fun and easy to do!
May 5, 2017

I have not used it often but when I do it's funny to see and I get lots of comments. I actually do it with my dogs face! Very cute.

Date of experience: May 3, 2017
Hungary
1 review
0 helpful votes
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Szuper
May 5, 2017

Szuper! Szuper! Szuper! Nagyon nagy örömet lehet vele szerezni a barátoknak, családtagoknak. Egész egyszerűen imádjuk a JibJab-ot.

Date of experience: May 3, 2017
Minnesota
1 review
0 helpful votes
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Great product. Brings a smile and chuckle to everyone. Easy to use too. Love it! It's the perfect gift to send someone.

Date of experience: May 3, 2017
California
1 review
0 helpful votes
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Meh
May 5, 2017

I love the cards, don't like having to sign up for a year. It really should be optional as long as someone pays for the card.

Date of experience: May 3, 2017
Canada
1 review
0 helpful votes
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Jibjab
May 5, 2017

Great cards! Was so much fun putting faces on dancers. Will use this site
Quite often
Everyone one who received them really enjoyed them. Am sure you will have some more users.

Date of experience: May 3, 2017
New York
1 review
0 helpful votes
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UPDATE SELECTIONS
May 5, 2017

I have been a member for several years and unless you vary and increase the number of selections, I may go to another site for something differebt.

Date of experience: May 3, 2017
Virginia
1 review
0 helpful votes
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Like it
May 5, 2017

Mouth shape is difficult to do.
How about more birthday videos suitable for young children, similar to Happy?

Date of experience: May 3, 2017
Florida
1 review
0 helpful votes
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Forman
May 5, 2017

Great response from recipients. Thanks for the laughs. Would like to see more choices incorporating more photos.

Date of experience: May 3, 2017
Minnesota
1 review
0 helpful votes
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Auto renewal sucks.
May 5, 2017

I enjoyed using your site but your auto renewal option is not for me. After opting to opt-out your site decided that it didn't want my one year subscription and canceled my account. Really people. Granted you keep your customers hooked this way but it's not for me. I was a customer for quite some time but not now. Sorry for my rant but you asked!

Date of experience: May 3, 2017
California
1 review
0 helpful votes
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Easy to use application. Wish more choices. But overall good product. I also wish the reviews were easier.

Date of experience: May 3, 2017
Washington
1 review
0 helpful votes
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Not great for workplaces
May 5, 2017

Hoping you can build out the functionality of the site to have cards filtered by # of participants (and give us the potential to have more than 5 at a time).

Date of experience: May 3, 2017
Illinois
1 review
0 helpful votes
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Not enough variation
May 5, 2017

There is way to much of the same kind of cards and not enough variation. They need to have more with a wider variety of numbers of people that can be added into each category.

Date of experience: May 3, 2017
Michigan
1 review
0 helpful votes
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Jibjab is one of the funniest ways to send holiday or any special event greeting. The future of greeting cards.

Date of experience: May 3, 2017
Maryland
1 review
0 helpful votes
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JibJab is TipTop
May 5, 2017

Yowza, yowza, yowza. JibJab provides levity during the decidedly unfunny days of Donald Trump's accidental presidency.

Date of experience: May 3, 2017
Washington
1 review
0 helpful votes
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Refer to my title. From day one, I have experienced great presentation options as well as flexible photo graphics. I would highly recommend this program to anyone and everyone! Again, First Class
Thomas Davidson

Date of experience: May 3, 2017
Tennessee
2 reviews
0 helpful votes
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I could not get anything to work, other people tried to get it to work on my iPad, nothing would happen, so, I choose not to have something that does not work on my device!

Date of experience: May 3, 2017
Wisconsin
2 reviews
0 helpful votes
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Okay
May 5, 2017

The experience of signing up was fine but there wasn't as many cards as I thought there would be. Don't know how to put faces into cards so I wish I hadn't signed up.

Date of experience: May 3, 2017
New York
1 review
0 helpful votes
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Joyful
May 5, 2017

My Grandchildren love the ecards, they will watch them over and over. All of our family and friends enjoy them.

Date of experience: May 3, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA