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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I selected Jib Jab as their gifs were fantastic, unusual and funny! Definitely different! Greatvservice too! Many thanks!
Love the site. Some of the Vids... are just a little over-board for me. Their team is very creative with the millions of Vids, cards, etc. I, personally, enjoyed the old way to form a face. I have spoke with them about this. They were courteous in explaining why they no longer allow this tool. I thought the old face making tool was the "Tops" that put them over compared to other sites.
I thought there would be more song choices including Happy Birthday,
Congratulations, etc. I did not know it was regular songs with the words written at the end. They are still fun cards, just now what I expected.
Thank you!
When I first got JibJab I used it quite a bit, however the novelty wore off and I think my family and friends are getting tired of them.
Easy to create and it made the recipient smile or call to say hello, providing a happy novel way to stay in touch.
Good -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Great site but I had some technical issues adding pictures and wish there are more Birthday options.
My family members have come to expect jibjab messages from their papa. Keep the variety coming, please!
I would recommend jib jab to anyone who wants to send fun and inovative ecards to friends and family.
Some frustration uploading a picture properly and getting it set up, but delighted with the final results
So cute and easy to use! I laughed so long at skit I put together. Everyone loved it! I will absolutely be using it again to make more fun videos. I love that they can be shared on social media.
These make me laugh, especially when I have the mouths aligned improperly. A great way to send a "pick me up" to friends and family
Not enough new that contain faces. Have sent most of the birthday wishes to grandchildren and was looking for something new
The concept is good, but there are few choices that are appropriate and funny. Could not find any other cards that I would want to send.
I continue to enjoy JibJab and the cards it creates, but the dearth of new birthday cards needs to be addressed. Surely it cannot be too much to ask!
My friends and family love receiving these e-cards. They're fun to make, and fun to send. They are easy to make, and I especially like that they can be emailed on the date that I choose.
We were recognizing our pastor for his anniversary. I was disappointed that there were no religious or church related material. It would be nice if you would add that to your selections. Recognitions of all kinds would be great also.
I love making videos and incorporating my friends and family. They also love seeing them. Everyone is laughing.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

