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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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It was easy to add photos to the designs and get the desired effect. Got many good responses from viewers.
JibJab videos are a great way to delight my grandchildren and their parents. They continue to help create happy family occasions. I'm completely hooked!
Enjoying your site very much. Wish there were more two-cast member cards/messages/greetings.
My husband and I send these to our 5 children and 9 grandchildren who live all over the United States -- as well as friends who live in other countries.
What an easy way to cheer someone up lol. Absolutely hilarious and adorable!
The cheap yearly price is practically nothing at all.
Keep up the great work guys!
Wendy
Regalé a una amiga un video jibjab en el que salíamos todos los amigos bailando una canción. Ella no conocía JibJab y le hizo mucha ilusión, Le gustó mucho. Con estos videos mis regalos son muy originales y divertidos.
También le he regalado a mi pareja un par de videos de jibjab. También le han gustado mucho. Fantastic!
We were sent a jib jab message out of the blue and never having heard of them had no idea what to expect. We howled our heads off, then proceeded to make our own. ( the "we" being my 7, year old grandson and myself)
I left him alone while making lunch... he had done 6 by himself and had a ball. What tremendous fun. Sending them off to family and friends produced great reactions too.
I find that the position of the mouth on the faces is not right even though I line them up properly. This looks weird and is off putting.
I had so much fun doing my Easter greeting, my family and friends really enjoyed it! Look forward to more enjoyment :)
As above. Everyone loves the cards. Esp cracking a few eggs. Also thanksgiving turkey. Angry Gallbladder.
Good fun and my grandkids love to do it also. Thanks for the fun. Easy to use and so much fun... fun fun fun fun fun
Despite choosing to pay for your service over other free options, the recipients never received the email with a link to my animation.
It just wasn't working in my browser environment.
An impulse purchase. I'll try to cancel it.
Why do I have to use 100 characters?
Tipo cenas de filmes! Video cassetadas, e opções na minha lingua(portugues). Também seria muito bom se houvesse a possibilidade de colocar nosso audio em alguns.
My daughter loved her ecard, she said it was the funniest thing ever. We recently moved away and the card made the distance melt away
Easy to use and so much fun making the cards.
I always get fantastic comments from the people I send them to because they are personalized and make everyone laugh.
I LOVE your website and cards. I have two questions: 1. Is there any to review the video before you send it, in case someone's head isn't quite right? 2. If so, how do I go back to make the change?
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

