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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I could not manage the mouth properly, but overall it was fun and Yevin and his family liked it. Please do not make reviews too demanding.
Made up and sent many jib jabs and all have been received gleefully. Easy to use and plenty of options
I've been sending Jib-Jjab cards for a number of years. I have a great stash of faces for the videos. The cards are so clever, easy to personalize and deliver right on time. Three regular paper cards can cost as much or more than a year's membership with unlimited cards. To me, it's a no-brainer.
Have been able to send birthday greetings and send silly videos. 100 charters? Blah blah blah blah blah blah blah blah.
My family loved the ecard from jib jab! It was quick & easy to upload photos. Photos are also kept for future use, great time saver!
Too expensive, why was the forced to purchase a full year subscription when I only wanted to use JibJab one time. Very disappointed. A waste of my money.
Good stuff but I hate taking surveys. Stop sending these. Now I have to type more than 100 words. This is bull$#*!. This is bull$#*!. This is bull$#*!. This is bull$#*!. This is bull$#*!.
I feel it is good wish there were more selections. Thank you. I also have forgotten my password. Hpw do I log on to my account?
It is quite hard to set up faces sizes and mouths. It takes a lot of time.
I did not know that you charge per video I thought it was a yearly fee. K
More often than not, I have trouble creating and sharing with the mobile app version of jib jab and have to boot my PC and use my browser and start over.
I like the choices that you can make. Beats sending a boring message when you can make somone laugh.
I am quite disappointed the ability to adjust facial images is not longer available. Also find most of the cards do not meet my needs. Quality is not there. I will not renew my membership when the current one expires unless changes are made.
It was a fu experience! Thanks...!$@^#%@$@^#^#%@/<×_÷<÷<÷/×^#<#<#^#^#^@%×$@_×_@#<#<#^#<#<#<#<÷^$<$<$? Sjdjdi ejdndj hdjdj? 8
One essentially cant't do anything w/o paying. So ok i paid membership fee. Then I created a video and had to pay again to download it. Only it did not down load, not right away anyway. I got an email an hour later- by then i have moved on and did not need or want it. So that's $20 down the drain.
Then I tried to unsubscribe so at least I won't be charged in the future. Not possible.
SIMPLY THE WORST
Love Jib Jib... but only if you have a computer so you can access your pics. I only have an I-Pad. Am hoping that someday us I-pad users can download an app that can do this! I can get my pictures edited and developed on line for several stores locally. Why not this indeed? Sooo disappointed it wasn't to be with Jib Jab.
Site is impossible to use. Money wasted. Havent been able to use it at all. I would not recommend. I wish I could have my money back.
I love making and sending the cards, etc. To family and friends! They enjoy the singing and dancing with the faces I include. It's fun!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

