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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Isle of Man
1 review
0 helpful votes
Follow Peter C.
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Love the ecards on JibJab. They're the best I've seen on the internet. Friends and family love receiving them :)

Date of experience: May 4, 2017
Iowa
1 review
0 helpful votes
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Fun way to GIve
May 6, 2017

Just a fun way to say thanks, happy birthday ect! Laugh out loud often...!

Used for volunteer appreciation week and a birthday so far, oh and made a fun one just cause for the wife... she's still laughing at that one.

Date of experience: May 4, 2017
Brazil
1 review
0 helpful votes
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I like it a lot
May 6, 2017

Gosto muito dessas montagens com amigos, marido e queridos! Já estou no segundo ano consecutivo no Jib jab, e não me arrependo! E recomendo!

Date of experience: May 4, 2017
Cyprus
1 review
0 helpful votes
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Fun ecards
May 6, 2017

I've really enjoyed creating my ecards... it's simple to do, and an easy, lovely way to send best wishes to my friends!

Date of experience: May 4, 2017
GB
1 review
0 helpful votes
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Birthday groups
May 6, 2017

It was a great and different(for us)to send our birthday messages in this way. We have had a great feedback from the family

Date of experience: May 4, 2017
Texas
2 reviews
0 helpful votes
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Disatified
May 6, 2017

I have been a member for several years and hardly seen any new videos offered. Also I wish you would give the option of how many people you want in video. Please bring in some new options.

Date of experience: May 4, 2017
France
1 review
0 helpful votes
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Stop please!
May 6, 2017

Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM! Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM! Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM! Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM! Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM!

Date of experience: May 4, 2017
Georgia
1 review
0 helpful votes
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Team Buidling
May 6, 2017

Using JibJab as a way to create a fun team building video for my work team. Can't wait to play the videos for them!

Date of experience: May 4, 2017
Massachusetts
1 review
0 helpful votes
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Card sender
May 6, 2017

Great site - lovely or funny cards - time saver - always at hand - has belated cards also - i will never do these reviews again they take to long!

Date of experience: May 4, 2017
Missouri
1 review
0 helpful votes
Follow Linda R.
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Only suggestion is to continue to add more card options. I REALLY feel I get my moneys worth! Thank you JIB JAB!

Date of experience: May 4, 2017
Texas
1 review
0 helpful votes
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Fun
May 6, 2017

Makes my recipient happy. It may embarrass them but it will put a smile on their face. It does not matter how professional a person is, you can take them back to a happy place with JibJab.

Date of experience: May 4, 2017
Louisiana
1 review
0 helpful votes
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So easy
May 6, 2017

Took about 10 minutes, the longest task being finding the photos (and that's on me). Did it for a presentation, using all the client's heads. They loved it! Thanks!

Date of experience: May 4, 2017
New York
1 review
0 helpful votes
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A happier birthday
May 6, 2017

Hi, I've been away from JibJab for sometime, and was pleased to see that you have even better stuff than some years back. The birthday girl enjoyed her card, so thanks!

Date of experience: May 4, 2017
New Jersey
1 review
0 helpful votes
Follow Niki C.
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I do like using JibJab, however I needed it for 2 businesses and it doesn't cater to us like I hoped it would. The videos are a favorite for drawing attention and getting a message out to our customers. We have 4 people at the one business and 2 at the other. Most of the videos use 1 or 5 people so I have to use someone more than once and its weird if they dance with themselves. Other than that JibJab would be great for more personal use.

Date of experience: May 4, 2017
Colorado
1 review
0 helpful votes
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Pain in the butt web sight
May 6, 2017

Hard to find, app has to many blockers for access. I spend more time getting to your site on my phone. Next it runs my battery down. So I would much rather get off your site and not do this again.

Date of experience: May 4, 2017
Tennessee
1 review
0 helpful votes
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Issues resolved
May 6, 2017

I joined jibjab and have had multiple difficulties with the tech and my computer. I received some advice from the jibjab staff, but the problems persisted. I asked for a refund and it was handled promptly. I do appreciate that!

Date of experience: May 4, 2017
California
1 review
0 helpful votes
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Happy Nana
May 6, 2017

I'm very pleased with the ease of app and the selections of events and cards.
I do wish there was a card that would allow up to 10 people in video.
Thank you

Date of experience: May 4, 2017
Texas
1 review
0 helpful votes
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I've used JibJab for several years and have never had a problem until recently. When I try to drag and drop a head into a card, a head from a previous page is selected for some reason. I've logged out and logged back in, but the problem persists. I'm using Firefox, so that might be the issue, but it shouldn't be. Ok, I just checked and it's working now, so i'm moving my rating from 2 to 5 stars!

Date of experience: May 4, 2017
Minnesota
1 review
0 helpful votes
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Miss the cards
May 6, 2017

I miss the cards, having only the videos limit options. Sometimes a little card is just better... to write a 100 chars

Date of experience: May 4, 2017
Texas
1 review
0 helpful votes
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5 star
May 6, 2017

Jib Jab is fun, affordable and EASY! Hand out smiles by sending Jib Jabs to your friends and family. Every imaginable occasion seems to have a template.

Date of experience: May 4, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA