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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Love the ecards on JibJab. They're the best I've seen on the internet. Friends and family love receiving them :)
Just a fun way to say thanks, happy birthday ect! Laugh out loud often...!
Used for volunteer appreciation week and a birthday so far, oh and made a fun one just cause for the wife... she's still laughing at that one.
Gosto muito dessas montagens com amigos, marido e queridos! Já estou no segundo ano consecutivo no Jib jab, e não me arrependo! E recomendo!
I've really enjoyed creating my ecards... it's simple to do, and an easy, lovely way to send best wishes to my friends!
It was a great and different(for us)to send our birthday messages in this way. We have had a great feedback from the family
I have been a member for several years and hardly seen any new videos offered. Also I wish you would give the option of how many people you want in video. Please bring in some new options.
Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM! Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM! Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM! Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM! Stop to spam! Stop SPAM! Stop SPAM! Stop SPAM!
Using JibJab as a way to create a fun team building video for my work team. Can't wait to play the videos for them!
Great site - lovely or funny cards - time saver - always at hand - has belated cards also - i will never do these reviews again they take to long!
Only suggestion is to continue to add more card options. I REALLY feel I get my moneys worth! Thank you JIB JAB!
Makes my recipient happy. It may embarrass them but it will put a smile on their face. It does not matter how professional a person is, you can take them back to a happy place with JibJab.
Took about 10 minutes, the longest task being finding the photos (and that's on me). Did it for a presentation, using all the client's heads. They loved it! Thanks!
Hi, I've been away from JibJab for sometime, and was pleased to see that you have even better stuff than some years back. The birthday girl enjoyed her card, so thanks!
I do like using JibJab, however I needed it for 2 businesses and it doesn't cater to us like I hoped it would. The videos are a favorite for drawing attention and getting a message out to our customers. We have 4 people at the one business and 2 at the other. Most of the videos use 1 or 5 people so I have to use someone more than once and its weird if they dance with themselves. Other than that JibJab would be great for more personal use.
Hard to find, app has to many blockers for access. I spend more time getting to your site on my phone. Next it runs my battery down. So I would much rather get off your site and not do this again.
I joined jibjab and have had multiple difficulties with the tech and my computer. I received some advice from the jibjab staff, but the problems persisted. I asked for a refund and it was handled promptly. I do appreciate that!
I'm very pleased with the ease of app and the selections of events and cards.
I do wish there was a card that would allow up to 10 people in video.
Thank you
I've used JibJab for several years and have never had a problem until recently. When I try to drag and drop a head into a card, a head from a previous page is selected for some reason. I've logged out and logged back in, but the problem persists. I'm using Firefox, so that might be the issue, but it shouldn't be. Ok, I just checked and it's working now, so i'm moving my rating from 2 to 5 stars!
I miss the cards, having only the videos limit options. Sometimes a little card is just better... to write a 100 chars
Jib Jab is fun, affordable and EASY! Hand out smiles by sending Jib Jabs to your friends and family. Every imaginable occasion seems to have a template.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

