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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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No edit option. Not a clear path thru the site. Could not find the mouth adjustment sometimes. So I had to do 5 or six separate cards to get close to what I wanted. Should be easier than that. Over all has a really good chance to be a great card
My brother-in-law is 85 years old and he got a chuckle out of You're Still Cool." Really funny! I don't need 200 characters to write my note
In the past Jib offered a pay per use option when downloading videos, now they only offer yearly subscription. Bring back pay per use.
JibJab lets me send birthday and other celebratory e-cards that are on time, even when running late. Recipients are always so happy to get them!
I love Jib Jab. I wish there were some nature videos to use. My friends and I are outdoors/gardeners/beach people.
Thanks... Margo
It's very disappointing that the movie you create cannot be downloaded. Wish I could have included in a set of videos as a surprise for a friend..
It s always fun to make the jib jab, and then to send to someone, who always happy to get that. It s top
I found one card in particular that was so funny to me, and I knew it would be funny to my sister, too. I sent it to her as a birthday card, and we both had laugh out loud responses.
I have had some trouble lately with my Jib Jabs not posting or not being able to find my heads takes me far to long to post oone because I have to do it over and over
Really enjoyed my jibjab experience and found the company GREAT to interact with. One of the few companies who still know what CUSTOMER SERVICE and SATISFACTION is all about.
Thanks for all the good times JibJAB!
Seems slow to use and couldn't really find suitable items.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, and i dont want to waste my time with 100 characters
CHARGED 17 EURO FOR A FREEBEE. WILL NOT BE USING OR RECOMMENDING YOUR SITE TO ANY OF MY FRIENDS OR FAMILY
Very happy with this. Entertaining for the whole family. The grandkids had a great time seeing them dancing with Grampa and Gramma!
Jib Jab is a fun entertaining thing to do
All ages can enjoy too
Everyone in my family likes to do it and my friends!
I like that you can send it via text message and email
It's good I can share it on Facebook too
Friendly and efficient always. I have no complaints and hope they continue to grow as a business. Good luck in the future
Neat way to make loved ones feel special on birthdays and other holidays. Who doesn't love to laugh at themselves!
It was not easy to make the card. Once I did and sent it to my friend on Facebook it looked more like an ad than a card.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

