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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Not user friendly
May 17, 2017

I signed up, gave my information, and was unable to make a card, and gave up after several attempts. Wished I would not have signed up.

Date of experience: May 14, 2017
Panama
1 review
0 helpful votes
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Disappointed
May 16, 2017

Attempted to customize facial photo of video clip. I followed all instructions and uploaded a facial picture to overlay the one in the video but after the update completed, it didn't reflect the uploaded picture.

Date of experience: May 14, 2017
California
1 review
0 helpful votes
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Birthday card for cousin
May 16, 2017

Confusing at first but once figured out the experience was on the (my) mark. I of course will do it again

Date of experience: May 14, 2017
Colorado
1 review
0 helpful votes
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Fun
May 16, 2017

Thank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you fun

Date of experience: May 14, 2017
Canada
1 review
0 helpful votes
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Helps me Send Love
May 16, 2017

Been on it for years.
I send jibjab cards to tons of family and friends. If i didn't have a membership, I would not remember or be bothered to connect with cards. These are fun.

Date of experience: May 14, 2017
France
1 review
0 helpful votes
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Simple, easy, fun!
May 16, 2017

This service provides easy fun in a simple way. Highly recommended.
I especially love the way you customize musical videos.

Date of experience: May 14, 2017
South Carolina
1 review
0 helpful votes
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Sent 8 cards and ALL unopened
May 16, 2017

I have sent several JibJab mothers day cards and NONE have been opened even though I have received emails from every one of those to whom I sent. I will be asking for a refund within the allowed 30 days.

Date of experience: May 14, 2017
Spain
1 review
0 helpful votes
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Satisfies but...
May 16, 2017

Hi, I like the different music video but I miss HD quality because it is not well displayed in my tv. Sd quality is not in accordance with the faces inserted.

Thank you

Date of experience: May 14, 2017
Sweden
1 review
0 helpful votes
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Disappointed
May 16, 2017

I signed up and thought I would get I 30 days try out, but instead I had to pay for a whole year which I though I had to do after the first 30 days...

Date of experience: May 14, 2017
Colorado
1 review
0 helpful votes
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Love Jib Jab
May 15, 2017

I send these a lot for work. Everyone loves them! They all say how funny they are. You need more holidays from around the world.

Date of experience: May 13, 2017
Virginia
1 review
0 helpful votes
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Download
May 15, 2017

We paid for a new subscription because we wanted to make downloadable e-files like we had done in the past to use in a slideshow for our nephew High School graduation, just to discover the feature is no longer offered. Respectfully

Date of experience: May 13, 2017
Illinois
1 review
0 helpful votes
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I know that these are really a fun way to surprise people for their celebrations. But I also wish there were more child centered song choices.

Date of experience: May 13, 2017
Florida
1 review
0 helpful votes
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Unique and funny!
May 15, 2017

I received a great response with gratitude from the recipients to whom I sent Jib-Jab greetings. There's nothing else available like Jib-Jab.

Date of experience: May 13, 2017
Colorado
1 review
0 helpful votes
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5 star going to have some fun
May 15, 2017

It was great all the things you can were great the price was right on. The team was always very helpful had a lot of fun thank you

Date of experience: May 13, 2017
Nebraska
1 review
0 helpful votes
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Please clear this up so I an use the app to text your jib jab cards I bought a membership but didn't get the texting version or explanation on how to access it. Love your stuff. Used a like to purchase but confused how to use and if I have the app

Date of experience: May 13, 2017
Ireland
1 review
0 helpful votes
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Great Fun
May 15, 2017

Really enjoyed putting this card together. The cards are great! Just one thing. I was sending the card through JibJab. I input all my emails and after I had put all the emails addresses in it told me that I could only send it to 15 people at a time. Just so you know. I would also prefer to be asked if I want to renew rather than it being an automatic renewal in a year's time (which might suit a lot of peple)

Date of experience: May 13, 2017
AE
1 review
0 helpful votes
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Great
May 15, 2017

User friendly reasonably priced nice to have more selection some in e. G birthdays do reflect the category like say happy birthday but good all the same

Date of experience: May 13, 2017
Australia
1 review
0 helpful votes
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Hahahaha...
May 15, 2017

Great now just want more!
More dance ones!
Movie ones and animated
Great work well done
And send me any updates of new ones just produced

Date of experience: May 12, 2017
Canada
1 review
0 helpful votes
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Absolutely Hilarious!
May 15, 2017

I love it. JibJab is so entertaining. I have never laughed so much. Awesome site. It is never ending fun. I have made several music videos. They all were great. A constant ball of laughed. O matter who is starting. JibJab is a huge hit with me. Money well spent. Can t stop thinking what video to make next. Thanks JibJab

Date of experience: May 12, 2017
California
1 review
0 helpful votes
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JibJabbin' With The Best
May 14, 2017

Just searching for a card is a hoot. The recipients are gaga over the results. JibJab when you want to send something unique, witty and impactful.

Date of experience: May 12, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA