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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I signed up, gave my information, and was unable to make a card, and gave up after several attempts. Wished I would not have signed up.
Attempted to customize facial photo of video clip. I followed all instructions and uploaded a facial picture to overlay the one in the video but after the update completed, it didn't reflect the uploaded picture.
Confusing at first but once figured out the experience was on the (my) mark. I of course will do it again
Thank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you fun
Been on it for years.
I send jibjab cards to tons of family and friends. If i didn't have a membership, I would not remember or be bothered to connect with cards. These are fun.
This service provides easy fun in a simple way. Highly recommended.
I especially love the way you customize musical videos.
I have sent several JibJab mothers day cards and NONE have been opened even though I have received emails from every one of those to whom I sent. I will be asking for a refund within the allowed 30 days.
Hi, I like the different music video but I miss HD quality because it is not well displayed in my tv. Sd quality is not in accordance with the faces inserted.
Thank you
I signed up and thought I would get I 30 days try out, but instead I had to pay for a whole year which I though I had to do after the first 30 days...
I send these a lot for work. Everyone loves them! They all say how funny they are. You need more holidays from around the world.
We paid for a new subscription because we wanted to make downloadable e-files like we had done in the past to use in a slideshow for our nephew High School graduation, just to discover the feature is no longer offered. Respectfully
I know that these are really a fun way to surprise people for their celebrations. But I also wish there were more child centered song choices.
I received a great response with gratitude from the recipients to whom I sent Jib-Jab greetings. There's nothing else available like Jib-Jab.
It was great all the things you can were great the price was right on. The team was always very helpful had a lot of fun thank you
Please clear this up so I an use the app to text your jib jab cards I bought a membership but didn't get the texting version or explanation on how to access it. Love your stuff. Used a like to purchase but confused how to use and if I have the app
Really enjoyed putting this card together. The cards are great! Just one thing. I was sending the card through JibJab. I input all my emails and after I had put all the emails addresses in it told me that I could only send it to 15 people at a time. Just so you know. I would also prefer to be asked if I want to renew rather than it being an automatic renewal in a year's time (which might suit a lot of peple)
Great now just want more!
More dance ones!
Movie ones and animated
Great work well done
And send me any updates of new ones just produced
I love it. JibJab is so entertaining. I have never laughed so much. Awesome site. It is never ending fun. I have made several music videos. They all were great. A constant ball of laughed. O matter who is starting. JibJab is a huge hit with me. Money well spent. Can t stop thinking what video to make next. Thanks JibJab
Just searching for a card is a hoot. The recipients are gaga over the results. JibJab when you want to send something unique, witty and impactful.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

