JDSportsReviews 205

I have ordered a Nike Fleece Jacket from Dec 29,2022 and until now i still didn't receive my item. I tried Calling the number, emailed them but i got automated reply, i had to pause my payment on Afterpay, i tried everything. Yall try to take everyone's money. Im $#*!ing suing this $#*! $#*! company.

Purchased some trainers wrong trainers come in broken box that had been cello taped together. The stitching and gluing on the trainers are awful emailed jd haven't heard nothing from them. Matched the trainers received with a pair I have so many flaws not authentic at all

It is so ironic to receive an email asking you to leave a review of your purchase when in fact you haven't received your purchase. I ordered on Dec 17th a pair of shoes that were in stock, paid two days express shipping and since then I haven't heard anything. The money from my purchase were taken from my account since Dec 17 without receiving the order. I tried almost every day to call customer service that I now believe there is no customer service for this company. I tried to send an email and I received an automatic response that they are busy and they will ansewer back between 5-8 business days. The days passed and I haven't received anything. I tried the live chat...another joke. Waited for my turn, always started from position 21, and after I got to the 9th position, it would reconnect again and bring me back to position 21.
This is a fraud, I had enough patience, but I will not stop here. I will make a complaint to Consumer Protection Service and a lawyer too. It is ridiculous how a company like this can exist. I don't even want any product from them anymore. I would like my money back, plus some more for using my money for almost a month without sending the product that I ordered.
STAY AWAY FROM THIS COMPANY!

I placed 3 orders online and a more than a month into them taking my money, I have not received the orders. There have been countless emails sent, calls made and I have yet to receive a reply. I'm at the point where I might actually contact the authorities and report them. How can you run an international company and not put any emphasis on customer support. This is starting to arrive at the point of robbery when money is taken and you get nothing in return. It seems they are operating a charity and not a business.

I purchased white Nike haruches online and they sent me a fake pair of trainers. No air written on the back sole like online and they are cream not pure white like the picture and the sizing is off the are way too small for a size 5

I ordered a pair of shoes for my daughter, nearly a month later order still not processed. I tried phoning customer service but always busy. I tried live chat and was in queue for nearly 1.5 hrs, then as i was about to get live chat, the service was suddenly offline? Very poor company, dont get sucked in to purchase, its the worst ive dealt with. I dont usually write reviews but these guys deserve it!

I ordered a $135 Nike Jacket in medium. When the package arrived the packing slip was correct but the item in the bag was a $65 hoodie in XL. I returned the item per their website directions and email per tracking they received the item on December 8th but I never received a confirmation of my refund. Good luck calling, it appears they use an out of country 3rd party company that sucks. I had to open a dispute with my credit card company. I WOULD NEVER ORDER FROM THEM EVER AGAIN.

Rude unprofessional Management, namely KEVASIA does not take the initiative to resolve customer issues, very arrogant and argumentative. Should NEVER be given a title as store manager. This made me very uncomfortable and I will no longer be shopping at any JD sport locations, This has been the worst shopping experience in my life, They will lie to you just to get a sale.Customers be aware. If I can select 0 Stars, I would.

The $200 gift card I bought from JDSPORT also known as FINISHLINE was a present for my young niece to buy herself a winter coat for her birthday. It never worked. JDSPORT customer service checked that the amount was still in the card ($200) then suspended the card. Now they have not managed to give me a refund. A month later after dealing with tons of Customer Service people they can't figure anything out.
I'm out $200 and have reported JDSPORT to Better Business Bureau and my bank is pursuing JDSPORT for collection of my funds. Clearly this company is raking in money and doesn't care if they are selling GIFT CARD FRAUD. DO NOT BUY JDSPORTS GIFT CARD. PLEASE. THEY ARE A SCAM.

Ordered a pair of Nike joggers, they took $130 and never sent the order or responded to my repeated calls or emails. If you look at their Instagram it seems I'm not the only one who has been on the receiving end of their shady business practices. Spend the extra couple dollars and go to a reputable sports store this one is a rip off.

Ordered a jersey online, then waited to get the order at least sent, but it never did within the 5-7days as stated by JD Sports. Then went to customer service chat, 5 times, got booted out after hours of waiting. Then went to email support, never got an answer. Then called the phone number, no answer. I think I got scammed. Not even a message saying they are backlogged or anything.

JD sucks $#*!, the staff is all kids that don't know $#*! and don't want to help you and don't even acknowledge that you are their waiting for some help. The one in the millennium mall in Orlando Florida. The kids only want to help the girls with big asses and nice bodies. They all full of $#*!, no managers around or supervisors.

I bought some shoes and people are saying they are fake.
I dont really know if they are or not so help is needed

Should be 0 star review! Money stolen. That's how big company getting richer! No responsibility for missing parcel whatsoever. The same reply. Terrible customer service. Rip off! Lost money. Hopefully my bank will be able to retrieve. This parcel apparently has 4x size 12 shoes boxes and cl hoodie, two thick XL trousers, I mean- this is a joke! Size 12 shoes are huge. How can you even stick to: it was packed, send and delivered. Disgusting. Thieves, and horrible people.newspaper already on it.

I purchased a pair of trainers online. Soon after I realised I had purchased the wrong size, I immediately called customer care to either change size or cancel order. I was told they can't see my order on their side must call at least after an hour when the system has updated. After one hour I was told that the item had already been dispatched. I then ordered the correct size in the hope I would return the wrong size when it arrives. Wrong size arrived 2 days later and I returned it on the 21st of Nov 22. I rang JD after 14 days and was told they still hadn't received the trainers, I told them this was non of my business as I had proof that I returned the item. I was then told to ring again if I don't receive refund in the next 3 days. On the 6th day I called them again and was told that the refund has just processed successfully and should be in my account in 3-5 business days.
This company does not want to refund at all I have friends who have complained about their unwillingness to refund.
I will buy anything from them again I do not even want an apology all I want is my money back. App deleted from all my devices.

Worst customer service by far.

What a sad website, they kept my money and didn't even honor the order, I had to wait 5 days for them to return the money to my card after I lost money on the bank transaction (fee 1.48%). I don't recommend buying from to ai because they don't honor the orders.

Beware. Extremely poor customer service. I purchased a pair of shoes on sale. I waited 2 weeks, only to realise that they have sent me the completely wrong shoes. (Of similar value). I checked the website and the shoes I bought had been taken down from the website. All I asked was to receive a different colour variation of the same shoe (so that I could still benefit from the sale price) which I thought was quite fair, as this was their mistake. 20 emails later, and some phone calls to managers. The only thing they offer is a refund. Their system conveniently doesn't allow to do ANYTHING but returns/refunds. Worst customer support I have ever delt with in my life.