jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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I did not receive all my order and notified the company that 2 items were not received. They checked, found out the manufacturer could not provide them and issued a credit. But I had been allowed a discount on my order and they did not refund the correct amount of money. Meanwhile, the manufacturer shipped the missing items and Choxi said I would need to return them. But in the midst of all this mess, I discovered I had been over charged when I ordered. They owed me about the same amount as the items I needed to return, but did not want to return. So I finally got a human to call me. I was able to explain the situation to him, he contacted accounting, got the issue cleared up so that I could keep the items and they would keep the refund I was due for the overcharge. I am completely happy with this now. I got my merchandise, they got their money and we are all satisfied with the outcome. Anyone can make a mistake. This one was corrected to my satisfaction, and promptly, once I was able to reach a human.
Great prices and shipping, but for some of the lightning deals, there's a reason why they are only $2. You get what you pay for.
Have very good experience with Choxi. No hassles, quick response, good prices and products. About all you can ask for in an online web site. Their discount offer for customers is a good incentive to shop.
I returned a bedroom coverlet and sheet set and was disappointed that I was unable to get a refund, only a credit, Recently I ordered two items and one came a couple of weeks ago and I have heard nothing about the other item. Now I will have to go back to Choxi to find out about the status of the item since I did not get any updates on the status.
Not sure what it is bought so much some things ive been happy with othters did not work 2 pressure cooker air cleaner watch others i dont rember track suits said large was small i understand its the vender that is the fault you i think are the in between
Of all the purchases I have made only one was a problem and I needed to return it, the watches. I was not aware that I was going to return them and would need all of the packaging, etc. That made it very difficult to return them within the 30 day period and then, they gave me an extra 15 days which I thought was very generous.
However, my grandson had misplaced the charger that came with his and I wasn't able to get them shipped back within the 45 day period.
When shopping on CHOXI you have to be care with what you purchase. I have purchased 4 things in the past several months with 50/50 results. One item was the wrong thing, 1 has a sewing flaw, 1 was fine, and 1 was great.
I've been happy with all items purchased. Will definitely continue to shop Choxi!
I have purchased numerous items through Choxi and I am never disappointed! I always get fast delivery and love the prices!
I like the experience but it just takes to long to get items that are ordered. I got some towels about a week and a half a ago and still have not received them.
Being on a tight and fixed income, I've been unable to buy the things I've wanted,... Until I discovered Choxi! I love it! I've purchased many of my "little" wants and some of my "BIG" needs!
Items were sold out and I was still charged for them so they immediately refunded me my money.
The prices are the best. The quality is great. I was not disappointed nor I have ever been.
I have never been dismayed at the quality of products on Choxi. My only concern continues to be the length of time from order to shipment that it takes.
I am dissatisfied due to the fact that the contracted manufacturer confirmed my order, stated it was being processed for shipping and after spending a week trying to find out where it was, I was told that the manufacturing partner was unable to reship this order. I was credited my full amount however now I can't order this time at all. I was really looking forward to this item and now I have to find another one.
Choxi is the best site! I have saved so much by shopping here. Always fast shipping.
Choxi is SUPERB in all aspects I can think of: Items competitive price, excellent customer service (prompt response to my email or suggestions I may have had-put into action). More Power to Choxi and all the people that makes it evolves. Thank you and take care..
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members