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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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California
2 reviews
0 helpful votes
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Great product
March 5, 2016

The product arrived ahead of schedule and was packed very securely. Great to sleep on.

Date of experience: March 2, 2016
Colorado
1 review
0 helpful votes
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Black earrings and back pendant
March 5, 2016

I like the black studded earrings. I was a little disappointed with the pendant. I thought it came with a necklace but it didn't. Overall value fair. Thank you.

Date of experience: March 2, 2016
Michigan
1 review
0 helpful votes
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On 2 separate occassions, my orders were 4 weeks out from Choxi charging my credit card at the time order was placed. I had to email Choxi to see why I hadn't received my order only to be told that the items were not available. Then I was told I would be refunded the charge to my credit card. I guess if I hadn't contacted Choxi it wouldn't have been addressed.

Date of experience: March 2, 2016
Tennessee
1 review
0 helpful votes
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Great Experience With Choix
March 5, 2016

It has been a pleasure ordering products from the Choix website. It is easy and the products are at a great price and are good quality products.

Date of experience: March 2, 2016
Wisconsin
1 review
0 helpful votes
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Great shopping
March 5, 2016

I have purchased a few things through Choxi and have found the items of very good quality and are quickly shipped. Will of course be purchasing again.

Date of experience: March 2, 2016
California
1 review
0 helpful votes
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Great Deal! Great quality!
March 5, 2016

I am very pleased with the socks that we purchased! I've washed them and they washed very well!
Shipping was a little longer than expected but worth the wait

Date of experience: March 2, 2016
Indiana
2 reviews
0 helpful votes
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Exactly what I wanted
March 6, 2016

The item came quickly, was exactly what I had been looking for at an unbelievable price.

Date of experience: March 2, 2016
Maine
1 review
0 helpful votes
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Gotta Love Them
March 6, 2016

Choxi has quickly became my go to site for ordering Birthday, Holiday and last minute gifts for friends and family alike. I love their broad selection of products and prices in conjunction with their events, free and $2 shipping. Shipments are fast and easy to track and you get notifications all the way to delivery.

Date of experience: March 2, 2016
California
1 review
0 helpful votes
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Shoe purchase
March 6, 2016

I ordered a size 8 and rec'd a size 9, so not sure why unless they ran out of size 8. I think I can wear them however.

Date of experience: March 2, 2016
Illinois
1 review
0 helpful votes
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Wireless mouse worked for only 24 hrs. And then stopped functioning, resorted to a wired version purchased elsewhere, and yes I tried new batteries

Supplier took 2 weeks+ to decide whether Bell & Howell pest control devices were being shipped or available. Choxi Zen desk intervened to fulfill order?

Date of experience: March 2, 2016
New York
1 review
0 helpful votes
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Very Happy With Choxi
March 6, 2016

They offer good descriptions of good product at bargain prices.

Date of experience: March 2, 2016
Illinois
1 review
0 helpful votes
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Good stuff
March 6, 2016

Everything I bought in the years Choxi has been used is great products and even better value

Date of experience: March 2, 2016
California
1 review
0 helpful votes
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Great Choices
March 6, 2016

I have bought several things from Choxi and they are what you see on the site. When there was a problem with the item I sent them a e-mail and got a response from them. They have improved on this part of their service and the items that they offer is growing and the price is always great!

Date of experience: March 2, 2016
Washington
2 reviews
0 helpful votes
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Poor Service
March 5, 2016

I ordered 3 items from you on Feb 2. I received 1 of them on Feb 16 and another on Feb 19 the 3rd never came. I waited 3 weeks to even know if the items were going to be coming or not. I feel there should be some way to track this better. I contacted customer service about my item and 1 week later I got a response saying it was being looked into. Now 1 month later I have heard that the item is not available and I will be issued a full refund, which will take another week to 10 days. I understand you offer goods from a 3rd party but there seems to be an issue in followup on issues in a timely manner. In today's world of 2 day free shipping from almost everyone it is hard to order from a company when I don't even know if I will get my products for a month. I have had other positive experiences with your company but this is the last one and it does leave a bad taste.

Date of experience: March 2, 2016
Arizona
1 review
0 helpful votes
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I have been buying a lot. I get great deals and low cost shipping.
Recently my last orders were 30 days late. I still have one order to come. I have used the tracking system before and it was spot on.The last of my (late orders) still hasn't arrived and tracking wont work.it says error all the time.
In the past everything was (to me) perfect.
I hope this may help some.

Date of experience: March 2, 2016
California
1 review
0 helpful votes
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Resolved but not happy
March 6, 2016

Was told item not available. Still in catalog at time of resolution. Size not available. Should not try to sell if not going to be there.

Date of experience: March 2, 2016
Texas
1 review
0 helpful votes
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Great
March 6, 2016

I shop here quite frequently. I like the variety of products and the great prices. Customer service is ok. They respond to your concerns rather quickly. Most products seem to ship out in a timely manner.

Date of experience: March 2, 2016
New York
1 review
0 helpful votes
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Product is not how discribed
March 5, 2016

I ordered the "Cold Weather Tunics" and was surprised that first of all, they were very thin; NOT for upstate NY weather, and secondly, each tunic had a different neck line. I ordered the same tunic but in two different colors. One was correct (mock cowl neck) while the other had a different neck line all together. My first time ordering this product, I received a shirt that was no where near what I ordered. I returned it to only receive a credit which I used to re-order two more hoping they would be correct.
I've purchased a lot of merchandise from this company and this is the first time I was disappointed.

Date of experience: March 2, 2016
Texas
1 review
0 helpful votes
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Excellent
March 6, 2016

Wonderful experience. Great products so far fast and reliable

Date of experience: March 2, 2016
North Dakota
1 review
0 helpful votes
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At first I was agitated at an issue I was having, but then I talked to a representative named Jan and she was wonderful. My issue was resolved and I still love shopping on your site.

Date of experience: March 2, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States