jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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Multiple orders shipped quickly and securely. Smooth shopping experience!
Twice I ordered IPHONE covers, for a 5c
The items sent, at different times were for 5s
Getting them returned has been a hassle. I also ordered an
Training collar for my dog, and it didn't work. It's going to cost a fourth
Of what I paid to return it. 3 Strikes & you're out!
I'm still waiting for part of my order, it's been over 2 weeks since I ordered. Quality of the push-up bras can only be described as trashy.
Most times I am notified in reasonable time of issues I my have with purchases. The customer service Dept is ready to assist in any issues you my have in a timely manner. It does become annoying when I'm looking at offers and I click on something I might want to purchase but when I try to go back to offer it returns back to beginning or on items that are not next to items I was looking at before going to discription of item
Absolutely first rate! I'll continue to use Choxi without reservation.
The customer service got right back to me, they also did a follow up the next day, it doesn't get better than that!
I ordered a total of 4 of the kitchen mats, 2 for gifts and 2 for me; only 2 were shipped although the packing slip listed 4. There was no explaination. It took the better part of a week to get a response when I questioned Choxi. The supplier could no longer provide the mats. I have yet to receive my money back. I also ordered and paid for a purse. I received a notice it had been shipped but then I could not track it after pickup. Once again I notified customer service; they replied more quickly this time but again said the supplier was unable to fill this order and I am now waiting for my $45.00 refund. I am terribly disappointd with Choxi and told them to email me no further. If I had not been proactive, they wopuld have gladly kept my money with no remorse. I am still waiting for my refund so that may still be the case.
Always enjoy looking at their website for deals and new products of interest!
Their customer service is exceptional... quick to respond with help!
I package was on time but it was missing the stylus and I pad cover. Overall I am satisfied.
I am happy shopping with Choxi, I am happy with the many products I have bought from them. Happy with the quality and price of each item.
Ordered something small just to try out the site(replacement heads for my toothbrush) came right away and were really really good!
All is great in my experience but I still haven't received the straightener. I wrote and was told they would check in, still HAVEN't heard a word
I havent exsperienced any problems with customer service thier allways polite and professional i do have an issue with a 12 piece bedding set i ordered it was missing two pillow cases and even though it looks fantastic the material is less sturdy then it looks i went to make the bed and this comforter has some stitching on it that looks like it was done by another sorce and if your not carefull when you make the bed your finger goes right thru the material and it does it no matter how gently you touch it i marked it up as being irregular quality and will either not order anymore bedding or check out what the material is before i buy another one the only reason i didnt return it is im handicapped i dont drive so its incredibly difficult for me to get somewhere to send it back it was a queen size 12 piece set but i only recieved 10 pieces i went back and double checked my original order and it was for the 12 piece one other then that issue i would still buy products from your company because the tablets i bought were great.
I was very dissatisfied with the product that I received. When inquiring what to do in order to return it I was told I would only get a credit of half the amount which amounted to seven dollars. For me it wasn't worth it to return it so I decided to keep it and just give it to somebody else to use. As it turned out after I took a customer survey The company contacted me again and I only lost three dollars in this transaction so I will continue shopping with this company because they did come through with a reasonable refund.
I have ordered two 6 piece sheet sets and I am absolutely satisfied with both of them. I will be ordering another soon.
I ordered detox supplies and finally, after a couple of weeks, Choxi notified me that their supplier did not have the product available.
While shopping your site picking out a few things then going to checkout I was surprised at how much more my total was than I expected it to be. So not being able to delete my order just had to leave it and let it time out. You have many nice things on you site and I spent lots of time looking but was really disappointed when seeing my total price. I feel sure I will not be shopping with you'll again
I have ordered several items from Choxi. They have a nice selection of merchandise at great prices. Will shop this site often.
Great customer service. Got what i bought. Had to wait for one piece, but got it later.
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members