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jClub.com

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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Pennsylvania
1 review
0 helpful votes
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Great Service
March 9, 2016

Great overall service, good prices, will most assuredly use again, though this purchase was a little slower in delivery than previous purchases.

Date of experience: March 6, 2016
Texas
1 review
0 helpful votes
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Never a disappointment
March 9, 2016

I am a repeat Choxi customer and have never been disappointed. The competitive pricing and super fast shipping make shopping at Choxi a winning experience.

Date of experience: March 6, 2016
Indiana
1 review
0 helpful votes
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Addicted.
March 9, 2016

Very happy with this site, so much so I can barely stop myself from shopping it almost daily.

Date of experience: March 6, 2016
California
1 review
0 helpful votes
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625 pc loom bands
March 8, 2016

My little package order shipped out 3 days after I placed my order, received my actual package 10 days later.

Date of experience: March 5, 2016
Washington
1 review
0 helpful votes
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Overall Good Prices and Products
March 8, 2016

While I don't trust the discount prices - often 70 percent or more - I've had few problems with the many items I've ordered. The products arrive well packaged, although some orders take a few weeks to be delivered.

Date of experience: March 5, 2016
North Dakota
1 review
0 helpful votes
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Great products with great prices!
March 8, 2016

I love buying bed sheets from Choxi! I buy the microfiber and absolutely love them! I've bought jewelry, kitchen products & lots of other misc. Items. The shipping has become a little slower than it used to be, but I will still shop with them.

Date of experience: March 5, 2016
Connecticut
1 review
0 helpful votes
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Easy to use great value
March 8, 2016

I have liked all but one of the products I ordered, but as price and ease of ordering I like the site.

Date of experience: March 5, 2016
Florida
1 review
0 helpful votes
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Great Experience
March 8, 2016

I'm very happy with the way Choxi responded to my defective product complaint and how it was handled. I will keep shopping with Choxi and recommending them to my family and friends.

Date of experience: March 5, 2016
Wisconsin
1 review
0 helpful votes
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What disappointed me was, the one item I gave a bad review on, or complained about, the iRola 7inch tablet with like 10 Stylus Pens and more, won't hold a charge and the power adapter falls right out. I understand that a refurbished tablet is somebody else's broken one, but I was hoping it would be better than nothing. My complaint with Choxi is, after giving a bad review, I didn't hear anything in return. Most companies try to make their customers happy somehow.

Date of experience: March 5, 2016
California
1 review
0 helpful votes
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Shopping
March 8, 2016

It wasn't what I expected since it didn't fit and I had to pay postage to send it back.
I wish they would change their policy and include postage paid return.

Date of experience: March 4, 2016
New York
2 reviews
0 helpful votes
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Super Satisfied!
March 8, 2016

Dresses were just as beautiful as looked online and size was accurate

Date of experience: March 4, 2016
California
1 review
0 helpful votes
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I have enjoyed the items I have received from Choxi. The time it takes to ship some items takes a long time. It also isn't clear who to contact in order to check on an order or report it "not delivered" and after how long!

Date of experience: March 4, 2016
Arkansas
1 review
0 helpful votes
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The worst EVER.
March 7, 2016

Mission statement a lie. "We aim to under promise and over deliver 10-14 days. Customer service a joke."Will respond 24-48 hrs." Always after to speaking with agent. "72 hrs for escalation process" One month later no product! Free or $2 shipping hassle make u go into a retail store.

Date of experience: March 4, 2016
Wisconsin
1 review
0 helpful votes
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Product arrived as described
March 7, 2016

Product arrived in a timely manner and as described.

Date of experience: March 4, 2016
New York
1 review
0 helpful votes
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I have never had a bad experience with this company. The customer service is awesome and everything I have purchased from them is good quality and who could complain about the prices! Lol!:-)

Date of experience: March 4, 2016
Sweden
1 review
0 helpful votes
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Highly satisfied
March 7, 2016

The price and quality of boots was just what I was looking for. It was easy to order and timely delivery.

Date of experience: March 4, 2016
California
1 review
0 helpful votes
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Beautiful...
March 7, 2016

I had been looking for a Genuine Leather handbag for weeks... I found exactly what I had been looking for at Choxi... The quality is wonderful... the leather is soft and buttery, and it is very well made... It is the Perfect size with room for everything... and the Best part, it was at a truly Great price...

Date of experience: March 4, 2016
Idaho
1 review
0 helpful votes
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Love this site!
March 7, 2016

This place works beautifully! The one time I did have a problem it was resolved quickly and with NO hassle. It was amazing!

Date of experience: March 3, 2016
Texas
1 review
0 helpful votes
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Amazing
March 7, 2016

Amazing shopping experience never fails at the low low cost I can afford their items at not break the bank. I would recommend to give this company a try and you can not regret it.
Customer service representatives are extremely nice to the customers at all times.

Date of experience: March 3, 2016
California
2 reviews
17 helpful votes
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Perfect
March 6, 2016

I have had the BEST experience with Choxi! I've ordered from them several times, and it's always been perfect! The products come as described. They arrive when I've expected them. Their customer service is also stellar! I will continue to order from them as long as their in business!

I've had recent experience with another mail-order company--WISH--that was a NIGHTMARE! Not only did they charge me for several I had put in my basket and NOT completed my order, but they also were responsible for fraud on my bank account! What an experience!

Choxi as a customer for life!

Date of experience: March 3, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States