jClub.comReviews 7,425

Some items arrive in a week. Other items take over a mo th. Still waiting on ice cube trays and a orange peeler that were ordered on march 2nd. The items when received are usually exactly what I wanted and the customer service is exellant when you phone in. Don't even bother with the email portion however.

It's been a month ago since I ordered and I haven't received most of my order.

With my first order-Choxi promised a Free magazine, I never received it? On my next purchase I filled out the form for a free mag. AGAIN-still no Free Subscription as promised-My last Order same thing NO MAG. SUBSCRIPTION, has ever shown up! So I probably won't be ordering anything else once my next order arrives- Along with no explanation as to WHY!

I ordered a size 6 and you sent a size 5. I called customer service to exchange them and they refused because 1 of the 3 packages had been opened.

I got my product on time, and I think at a Great value! It has every thing I need in a laptop in a good looking package.

Any time I've had a problem with my merchandise, they have contacted me immediately and got the problem taken care of-which was very much appreciated.

Choxi has always given me a great experience purchasing from them. I have ordered quite a bit from them and only once have I had to wait longer for an order. Anytime I've had to write in to ask about an order, they usually answer right away.
Over all great experience!

I recently ordered 3 items from Choxi.com w/ a coupon. The price was great, however the panties I ordered took 1 month, 3 days to arrive. I wrote to complain & they didn't even offer me a coupon. Nothing. I was disappointed in their lack of customer service. I am happy w/ the quality of the items I bought.

Totally happy with great items at great prices plus free magazine subscriptions! What a winning combination!

The items that I've gotten from Choxi have been great, but the shipping at $2.00 per item seems very excessive. Why not just do a flat rate shipping by cost. I know that I would buy more.

The prices are great, the service is awesome and the delivery is really fast. Make all other stores not needed~~~~

The good is that two of the things I ordered came quickly, were of good quality, and were sold at a very good price.
The bad is that the third item I ordered three weeks ago has not even shipped yet. I realize that problems can occur, and would have not been upset if I had received an update telling me of the problem. It was only after I contacted them that I found out about the problem. JLM

I am happy with the purchases I made. Choxi always has a large selection of items to choose from.

Maybe not forever, but 2 months so far and 100-pack of AA batteries still has not shipped. I have ordered probably 10 items from the site, and this has been the only time shipping time has exceeded the 2-week promise.

Have been buying from this company for a couple of years. I have never had any problem with quility of items. I did have a problem with usage of an item I contacted customer service right away they answerd a human being not a computer. They helped me through my issues and it was me not knowing how to use the device.

I don't like the fact that my credit card is charged before the item ships. Where products are manufactured is also important. Either I missed the description or the information was never provided. The 5th Avenue Crystal Goblets were manufactured in China. A big red flag for me. I hope there's no lead in them.

Ty for taken care of all my past and present orders. I have never been on to shop online. Your company has my upmost respect. Your costmer service is wright on top of solveing any issue i have had right away. Your prices and products are exlent. I have never had a issue with my credit card. Again i ty for being a hinest company and i done shop anywhere else on line.ty walt kinser

I found the customer service dept. to be very helpful

I absolutely love the sheet sets from Choxi! Great feel and great price to boot!

Always finding something at a great price!
Something for everyone, first place I look for holiday gifts.