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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Texas
1 review
0 helpful votes
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Disappointment
April 9, 2016

I think Choxi does not research the vendors well enough. I buy a lot on Choxi but have had 4 refunds due to the vendor not living up to their agreement with Choxi. I see the same product even when you have refunded my dollars when and only when I bring it to your attention. I hesitate to buy anymore products on Choxi.

Date of experience: April 6, 2016
Georgia
1 review
0 helpful votes
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Cool stuff
April 9, 2016

I have ordered everything from jewelry to carpet cleaning machine. I have been very impressed with the quality of the items, along w the expedited shipping.

Date of experience: April 6, 2016
Rhode Island
1 review
0 helpful votes
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KED2751
April 9, 2016

Everything has always been great! I noticed a credit on my visa this week so i'm guessing the sheets i ordered in Feb are not coming. That's ok. I had a chance to deal with customer service and they were very pleasant explaining some things to me. I wish you could re-carry some of the great offers you've had. The handbags are so beautiful and well priced, i just wish you'd carry some half the size.:-) But overall I love your website and visit almost every day. Thank you k.

Date of experience: April 6, 2016
California
1 review
0 helpful votes
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Horrible horrible horrible!
April 9, 2016

I still have not got the items that I ordered a month ago not have I heard where they are if they are on back order or a possible arrival time. My mo eye was taken from my card but no product. I have never had a bad experience from here before but now I am very skeptical about ordering more. I called with my complaint and the woman on the phone was not helpful at all. I would like the items that I ordered or my money back so I can order something else. The items were a tablet and black queen size sheets, the tablet I could see being on back order but sheets?! I am very dissatisfied.

Date of experience: April 6, 2016
North Carolina
1 review
0 helpful votes
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Happy!
April 8, 2016

Price is right and product is satisfactory. Shipping takes a little long but worth the wait.

Date of experience: April 5, 2016
Florida
3 reviews
0 helpful votes
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Quality
April 8, 2016

This particular top was not a good fit for me. It looked better on the computer rather than seeing it up close. The appearance was not what I thought it would have been.

Date of experience: April 5, 2016
Texas
3 reviews
3 helpful votes
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Hit and MISS
April 8, 2016

When the product is good it's very good... when it's not well it's a big painful disappointment that you're stuck with.

Date of experience: April 4, 2016
Missouri
1 review
0 helpful votes
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Nice product - no direction
April 7, 2016

I was thrilled to receive my bicycle "basket" so that I can carry my little dog with me when I ride my bike. The product looks well made, but required some assembly, and there were no directions in the box! Fortunately I was able to look online and find a similar item that had directions on their website. I have yet to try it out on my bike, but am confident that it will be great! Minor annoyance..

Date of experience: April 4, 2016
Texas
2 reviews
0 helpful votes
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Excellent Customer Service
April 7, 2016

I had an order that I still had not received and sent an email to their customer service. I received a quick response and was updated with several more emails until the item was shipped.

Date of experience: April 4, 2016
New York
1 review
0 helpful votes
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Excellent!
April 7, 2016

Excellent! Easy, speedy delivery! Product as described, no substitutions!

Date of experience: April 4, 2016
Michigan
1 review
0 helpful votes
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Doing business with choxi
April 7, 2016

I'm a satisfied customer of choxi, they have kept their promise. I would recommend to family and friends.
Thank you choxi.

Date of experience: April 4, 2016
Tennessee
1 review
0 helpful votes
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Love Everything So Far
April 7, 2016

I have bought several items, especially jewelry and purses. I have loved them all and get compliments off all.

Date of experience: April 4, 2016
Virginia
1 review
0 helpful votes
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Love this website
April 7, 2016

Every time i buy from this site, i am thoroughly pleased. Always quick, always great products. Will definitely continue to buy :)

Date of experience: April 4, 2016
New Jersey
1 review
0 helpful votes
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Frustrated
April 7, 2016

Half of my order came in time still waiting onthe other half very frustrated! Did not receive tablet yet!

Date of experience: April 4, 2016
New Mexico
1 review
0 helpful votes
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Customer Service
April 7, 2016

I ordered some merchandise and I had a problem with the free shipping. When I contacted the customer service at Choxi they explained how certain items cannot be shipped free. They sent me a code for $10.00 credit, so when I order again I can use that towards my next shipping fee.

Date of experience: April 4, 2016
Florida
2 reviews
0 helpful votes
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My recent experience
April 7, 2016

I have had many recent experiences with Choxi, as I purchase from them quite regularly. Although I am not sure which one I am rating (was not identified) I am confident rating it 5 stars regardless, because I have always had great experiences with Choxi.

Date of experience: April 4, 2016
Ohio
1 review
0 helpful votes
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Good as usual
April 7, 2016

Comes really fast. Too cold to use yet but looks awesome.

Date of experience: April 4, 2016
Michigan
1 review
0 helpful votes
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Loving Choxi
April 7, 2016

My experience with Choxi has been great! I love their items and their prices are amazing, you can't help but to shop with them. If you are in need of any questioned answered the customer service staff is great, they really make sure you're happy! Items are shipped as stated in your email and on time. Love them

Date of experience: April 4, 2016
New Jersey
1 review
0 helpful votes
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I did receive 1/2 of my order fairly quickly, however, I have not received the 2 more interesting items yet and it's been a month since I placed the order. I have 4 items in my cart, currently but do not want to place the order until I receive the rest of my original order. I've used Choxi in the past and don't recall having to wait this long for my items.

Date of experience: April 4, 2016
Utah
1 review
0 helpful votes
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Better than expected
April 7, 2016

Whenever I order something from Choxi, I know my order will be processed and shipped in a timely manner. All of my ordering experiences from Choxi have had positive results.

Date of experience: April 4, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States