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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Arizona
1 review
0 helpful votes
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They tried!
April 10, 2016

I ordered a mop and bucket set, never received any notification that it was processed or sent or on back order, nothing at all!

When I wrote in to request an update they checked with the manufacturer that it was not to be sent and they will be refunding my money.

Date of experience: April 7, 2016
Mississippi
1 review
0 helpful votes
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I AM IN LOVE WITH CHOXI!
April 10, 2016

OMG! Choxi has the best customer service ever! I ordered some earrings along with several other items, but never received this particular pair. While doing a survey for the item, I explained that even though I only paid $2 for the earrings, I really wanted them but never received them. Went to the mailbox yesterday, there they were! That was so unexpected! THIS SITE IS SO AWESOME!

Date of experience: April 7, 2016
North Carolina
1 review
0 helpful votes
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Like the pants!
April 10, 2016

I finally got the right size on the pants. They run a bit small so had to go one up.

Date of experience: April 7, 2016
California
3 reviews
0 helpful votes
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Oral B replacement heads
April 10, 2016

I ordered these generic electronic replacement heads for my Oral B rechargeable toothbrush. The price was much lower than the brand name ones and they fit and work perfectly!

Date of experience: April 7, 2016
Iowa
1 review
0 helpful votes
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Good Price for Items Received
April 10, 2016

I placed a pretty good sized order and many of the "clearance" items never showed up. My youngest son was very disappointed about not getting the color changing turtle night light.

Date of experience: April 7, 2016
Michigan
2 reviews
2 helpful votes
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I love this site!
April 10, 2016

I have bought several items from Choxi and have had no complaints with the products I've received or the shipping process they use. I would recommend this site to all and will continue to purchase here.

Date of experience: April 7, 2016
New York
1 review
0 helpful votes
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Great price and fast delivery
April 10, 2016

Love this pillow, very comfortable. Ordering was smooth, price was great and delivery very fast.

Date of experience: April 7, 2016
Florida
2 reviews
0 helpful votes
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When I contact Choxi about my order 2 weeks after, they we concerned & quickly got into action to find out why.
Most of my items were delivered within another 2 weeks, but 2 had to be cancelled and I received a refund minus a supposed discount I used. I felt the refund should have been in full since I had already been waiting so long & not my fault the party involved could not fulfill my order.

Date of experience: April 7, 2016
North Dakota
1 review
0 helpful votes
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Excellent Customer Service
April 10, 2016

When my order arrived (boots), they fit perfect, except they would not zip up past my ankles. When I called about the problem, the representative was courteous, patient, and professional. Even though I could not get what I wanted, the customer service makes it well worth trying again for my shopping needs.

Date of experience: April 6, 2016
Missouri
2 reviews
0 helpful votes
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Jewelry purchase
April 10, 2016

I had a few disappointments with this order. 1) A stone had fallen out of one ring. 2) Another ring was not what I ordered. 3) The color of a gold tone ring faded pretty quickly. The pieces are very inexpensive but some pieces are better quality.

Date of experience: April 6, 2016
Pennsylvania
1 review
0 helpful votes
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Sometimes it's not Choxi's fault
April 10, 2016

Sometimes... it's the company where the order is filled. TY Choxi for your help.

Date of experience: April 6, 2016
Texas
1 review
0 helpful votes
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Problems
April 9, 2016

I'm used to receiving my merchandise in about a week. But this last oder took over two weeks and there was no way to track it. All customer service said was that it was 'active'. I really needed it by a certain date. But since it never arrived, I cancelled the order.

Date of experience: April 6, 2016
Minnesota
1 review
0 helpful votes
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Card holder
April 10, 2016

Priced very reasonably and better made than the metal card holders plus it holds many more cards

Date of experience: April 6, 2016
Alabama
1 review
0 helpful votes
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Shopping cart
April 10, 2016

My experience with shopping cart was a great experience I love it and I don't have to make but one trip to the car to get my groceries

Date of experience: April 6, 2016
Minnesota
1 review
0 helpful votes
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Latest Purchase Experience
April 10, 2016

I've ordered multiple times through Choxi and have always received quality products at a greatly reduced price. I appreciate the quick turn around from order time to time shipment is received. I definitely will order through this company again.

Date of experience: April 6, 2016
Wisconsin
1 review
0 helpful votes
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I have no idea what order you are talking about. Give me a hint. DId I purchase something?

Date of experience: April 6, 2016
California
1 review
0 helpful votes
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5th 0r 6th purchase
April 9, 2016

Bought from Choxi several times very happy w/ delivery times and products last order runny alittle behind but things happen Ill be patiant

Date of experience: April 6, 2016
California
1 review
0 helpful votes
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AWAITING
April 9, 2016

HAD TO SEND TWO EMAILS BEFORE MY ORDER WAS EVEN SHIPPED. BUT ONCE I RECEIVED MY ORDER IT WAS GREAT AND MY DOG BEHAVES BETTER WHEN WE TAKE OUR WALKS

Date of experience: April 6, 2016
Georgia
1 review
0 helpful votes
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WONDERFUL
April 9, 2016

I love it, I order from Choxi all the time. I order once or twice a month.

Date of experience: April 6, 2016
Georgia
1 review
0 helpful votes
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Pet Tags
April 9, 2016

The pet tags are working well so far my only complaints is I have not got the rest of my order and there hasn't been any kind of contact about it

Date of experience: April 6, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States