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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Georgia
1 review
0 helpful votes
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Nice luggage at a great price!
April 16, 2016

Nice size spinner duo... great for international travel, easy to navigate distances in airports.

Date of experience: April 13, 2016
Florida
1 review
0 helpful votes
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Happy!
April 16, 2016

Got the item I ordered. It was exactly as described, shipping is a little slow but for the price not bad.

Date of experience: April 13, 2016
Texas
1 review
0 helpful votes
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Sucks!
April 16, 2016

They were awesome when they were No More Rack but since changing to Choxi I have had horrible experiences with them. Customer Service Sucks! Its the worst, so much so that I told them to remove my name and address from their records.

Date of experience: April 13, 2016
Wisconsin
1 review
0 helpful votes
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Very Satisfied
April 16, 2016

Choxi was very good taking care of any problem I had and real quick in refunding any money owed. Thanks Choxi

Date of experience: April 13, 2016
Florida
1 review
0 helpful votes
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Sunglasses
April 16, 2016

Still using the Peppers sunglasses I purchased last year.

Date of experience: April 13, 2016
Michigan
1 review
0 helpful votes
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Very dissatisfied
April 16, 2016

It took well over a month to receive my jacket and numerous emails to customer service before it was reordered. Since I needed it for a gift, I ended up at the store purchasing something else and ended up giving the jacket to a homeless person. Because of this experience, I probably not shop with Choxi again.

Date of experience: April 13, 2016
Florida
4 reviews
0 helpful votes
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Bras
April 16, 2016

Ordered bras and you didn't have any to ship.
Your customer service was good and refunded my $ but i still don't have the bras I need.

Date of experience: April 13, 2016
California
1 review
0 helpful votes
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Customer Service
April 16, 2016

I have bought several items from Choxi many times and in the beginning they were great, but towards my last purchases I was greatly disappointed. Customer responae was not good at all. Trying to find out where my orders were was not easy.

Date of experience: April 13, 2016
Georgia
1 review
0 helpful votes
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Average buys at best
April 16, 2016

The customer service is nice enough but I have had several items that took over 3 weeks just to be ready to ship. Some items didn't even arrive with all of the appropriate accessories. So even though the customer service team helped me resolve these issues, there were simply too many too often to continue using this site. Also, I can find similar or exactly the same items cheaper elsewhere.

Date of experience: April 13, 2016
New York
1 review
0 helpful votes
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Storage Bags
April 16, 2016

The experience was quick and easy. Haven't received merchandise as of yet. Order made on march 29th.

Date of experience: April 13, 2016
Iowa
1 review
0 helpful votes
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Too long of a wait
April 16, 2016

I have ordered from Choxi several times in the past and I have never had to wait this long for any item. I was disappointed this time.

Date of experience: April 13, 2016
New Jersey
1 review
0 helpful votes
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Mixed Feelings
April 15, 2016

When Choxi gets things right they do it well.
The merchandise isn't quite as nice as they make it out to be.
When Choxi makes a mistake, its the customer's fault.
Send you boots with a size 9 R and a size 8.5 L? How did you order it that way?!?!?

Date of experience: April 12, 2016
South Dakota
1 review
0 helpful votes
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Shaver
April 13, 2016

Ordered a rechargeable electric shaver in February 2016. It is now April 9th and still have not received product. Contacted customer service twice-still no shaver!

Date of experience: April 10, 2016
Colorado
1 review
0 helpful votes
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Mattress topper
April 13, 2016

I ordered this item on March 5th it is now April 10 and I have not received any information on my order.

Date of experience: April 10, 2016
New York
1 review
0 helpful votes
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Great prices
April 12, 2016

Overall, I'm pleased with what I purchased through Choxi. The charging cord took a long time to arrive and is very slow when in use, but the other items all arrived quickly or reasonably quickly, and have been of very high quality.

Date of experience: April 9, 2016
Pennsylvania
2 reviews
0 helpful votes
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Great
April 12, 2016

Had a great shopping experience with Choxi. I would highly recommend this website to others.

Date of experience: April 9, 2016
Nevada
2 reviews
0 helpful votes
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I am still trying to get resolution with these 2 issues.

Date of experience: April 8, 2016
Georgia
1 review
0 helpful votes
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Quick delivery
April 11, 2016

The products were as described. I received the products separately but rather quickly.

Date of experience: April 8, 2016
Tennessee
1 review
0 helpful votes
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Satisfied
April 11, 2016

It good wish you would give a little more information on my order that i order 3 week ago

Date of experience: April 7, 2016
Mississippi
1 review
0 helpful votes
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Love Choxi
April 10, 2016

I have always had good experiences ordering from Choxi. The prices are great and so is their customer service.

Date of experience: April 7, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States