jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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I purchase jewelry all the time from Choxi but this purchase of a Gold tone cross with black diamonds was a big disappointment. It didn't meet the standards of jewelry I have purchased before. I sent it back and am awaiting the refund to be processed and that is why I gave it only three stars. If I get my money back then it will be a five stars.
Not happy almost a month ago I placed a order and still have not gotten 4 things this is not good but insure my credit card has been charge not happy
I reached out to Choxi to inquire about an order that I had not received. They informed me that the manufacturer would not be able to fill the order. They credited my account and apologized for the delay.
I have never had a problem with anything or anyone at Choxi. Everyone is nice and I get my stuff quickly and it arrives in one piece. I plan on staying with Choxi for a long time.
The customer service reps are nice, but the companies policies are greatly lacking as far as serving the customer. Issuing a store credit for returned merchandise should be handled like cash, with no restrictions placed upon the credit. After going through these issues multiple times, I decided to stop buying from Choxi because the policy isn't right.
I needed to have my purchase sent to my address but with a C/O to my tenant as I had a forwarding order in place for my mail while I was away. Long story short, somehow CHOXI managed to contact the supplier and change the address to a C/O address. Great service for a $10 item!
I love everything i buy from choxi, no complaints from me. I am very satisfied with all their products. Very fast delivery, and VERY HELPFUL COSTUMER SERVICE...
I ordered suitcases on February 28. It is now April 13 and I haven't heard from choxi even tho I have requested status updates.
Merchandise as represented... delivered in time frame...
Would purchase again in the future.
They have great deals. What a great place to shop for great deals.
When I receive my merchandise, it's almost always just what I expected. But, I haven't received or heard anything about a mattress pad ordered in early March.
Tracking link did not work. I emailed customer service. Reply was quick and new link provided.
Waiting 6 weeks for order. I will give Choxi credit for responding to my emails and phone calls. They have advised I can still wait or cancel the order. I have ordered maybe 25 items or so from Choxi, and this is the first time that I have had this long delay. Waited another week, over 7 weeks, so called back to CHOXI and cancelled order.
Still waiting for items I ordered 2-3 weeks ago. Called customer service and they said it takes 3 weeks to ship, yet the order form says up to 10 days. I received dog jacket within 5 days of order, not ramp which I desperately need nor dog harness.
I bought an I pad that did not woek it takes weeks to get my refund I bought another item that when I tryed to used did not work request a return or exchange they said warranty was one month only
Shower head. Great job
Cooker you charged my credit card and never sent the cooker and it took a long
Time for you to credit my card back. I didn`t want the money back, I wanted the cooker.
I decided to stop buying from Choxi as these guys have a bad service, I had 3 orders in a raw sent wrong color or wrong item, had to return the item, had to call them several times to secure the return of my money
They take money from you once you place the order then you call them after 2 weeks to see why the order was not shipped then another week so they can check with the Vendor about the order, then they discover that the item is out of stock although they still have the item on their website and finally you need to call several times so you can get your money back from them
My friends and I get together every week and take turns making lunch. I had one grill and would put it in the middle of the table with all the vegetables and meat cut up. Everyone cooks what they want while we visit. My friends like it so much, I got the second grill so we could have more things grilling. From making brunch food to Asian inspired to Philly Cheese Steak/Chicken to what our brains can come up with. Easy clean up and great way to sit and talk while cooking.
One of the few internet companies i am comfortable with. Accurate description of items and "upfront" and correct charges
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members