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jClub.com

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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
Follow Maria Z.
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Very happy with my products when they arrived and the shipping was really fast! Ill definitely be ordering again.

Date of experience: October 14, 2017
New Jersey
1 review
1 helpful vote
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Love shopping at jClub
October 15, 2017

I am hooked so far with all their great deals and specials! They recently had a TV giveaway I was hoping I would win but I didnt but I did shop with the 20% code sent better then nothing

Date of experience: October 14, 2017
Pennsylvania
1 review
9 helpful votes
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SPAM
October 8, 2017

Do not sign up for jClub because you can never get the emails to stop. I never signed up for this and I have tried unsubscribing several times. It is SPAM.

Date of experience: October 8, 2017
Florida
1 review
10 helpful votes
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Buyer Be ware
September 25, 2017

Most of the products are junk. You really do get what you pay for or it comes from China. Also jclub say's free returns, buyer be ware. ONLY IF IT's DEFECTIVE.
But no one will give me answer if they Refund your money!
Jclub products is like throwing your money away :(

Date of experience: September 25, 2017
Connecticut
1 review
1 helpful vote
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Customer support
September 14, 2017

I'm very pleased with customer support. They responded to my issue and resolved it a timely manner. Thanks Jclub.com!

Date of experience: September 12, 2017
Michigan
1 review
17 helpful votes
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I was apprehensive about purchasing from jClub after being left without receiving either my order or refund when prior company just disappeared. I tried ordering anyway a few items and was very pleased. I needed to return one of the items and I received return postage within 20 minutes of my request. My account was credited without question upon receipt of returned items. I even got a credit for the money I lost with previous company! Excellent customer service and I love not having to pay for postage...

Date of experience: August 23, 2017
Georgia
1 review
3 helpful votes
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Choxi.com
August 22, 2017

J club are the same owners as choxi, com

If so they're great!

Would love to purchase with you guys

Date of experience: August 21, 2017
California
1 review
6 helpful votes
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There free so called. Gift took 3months to get the cheapest piece of jewelry I ever got fell apart trying it on... dress size way off,... not happy with them at all...

Date of experience: August 18, 2017
Pennsylvania
5 reviews
1 helpful vote
Follow Marge K.
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I have to make multiple returns due to product issues and each time jClub was polite and honest. No charge shipping either direction is a great comfort when ordering. I recommend this company to my friends.
The persons who do the customer service are very friendly, efficient and get the job done quickly.
Thank you jClub

Date of experience: August 17, 2017
Minnesota
1 review
3 helpful votes
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I am on SSI and I am trying to support my mother the best I can. I may only eat once every 2 days but I make sure that my mother gets at least 3 meals a day. I have lost 178lbs just to make sure that my mother is fed but I don't know how much longer I can do this. I am ALL she has & I don't want to leave her without protection & support but "I WILL ALWAYS" feed and take care of my mother first! These bastards ripped me off and they NEED to be held accountable for what they have done to me & ALL of the others they have so willfully & freely chosen to rip-off! WHAT DO I DO? HELP PLEASE! *******@steinerdavid67.com

Date of experience: August 16, 2017
Illinois
2 reviews
7 helpful votes
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I ordered a number of items, and wound up keeping only one. I requested and received return slips for all of the items. I packaged the items in their original bags, sealed and attached return labels. Rather than mail each back separately, I put all of the items into one of the return bags. Initially, the only return that was recorded as sent back was the one that had all the other items in it. A quick email to their support staff outlining what I did with the various RMA numbers and the issue was corrected quickly, with refunds for all the other items.

Next time with this and any other retailer, I will just mail them all back individually, rather than in one shipment so this doesn't happen again! However, it was really easy and quick to get this issue resolved. Will definitely shop here again!

Date of experience: August 2, 2017
Georgia
5 reviews
4 helpful votes
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I trust this site to give me value for my money and have placed several orders with them. I had a question about an item I was interested in purchasing and they answered my email within an hour! This is exceptional Customer Service and I do not hesitate to recommend them.

Date of experience: July 25, 2017
Alabama
1 review
0 helpful votes
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Great products and prices! You'll find things that you didn't even know you wanted! They even send you a thank you gift.

Date of experience: July 22, 2017
Florida
1 review
0 helpful votes
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Great site, choices, prices, service & timely delivery. Enjoy looking@ all the nice products that I want

Sent me a beautiful unexpected gift, just for ordering. Great way to do business!

Date of experience: July 18, 2017
Utah
1 review
8 helpful votes
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Can't Unsubscribe!
July 15, 2017

I can NOT UNSUBSCRIBE FROM YOU! Unlike a similar reviewer, I can click on the link with no error message, but IT DOESN'T WORK! I did not subscribe to you in the first place, have no interest in your emails and am getting sometimes several per day. I HATE websites like this that won't let you unsubscribe. I will never buy ONE THING from you as long as you won't let people unsubscribe.

Date of experience: July 15, 2017
Missouri
2 reviews
1 helpful vote
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Purchased a sale item that didn't fit. Didn't realize at time of order that it was not returnable. When I contacted JClub I was informed of policy. However, because of my lack of policy knowledge, JClub refunded the total amount. Will recommend this company to everyone.

Date of experience: July 13, 2017
Louisiana
1 review
1 helpful vote
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Recently purchased something that didn't work for me so I had to return it to jclub. Everyone in their customer service department were courteous and helpful. They bent over backwards to make sure I was satisfied and since I had to return the item they issued a credit immediately. Just a great company with wonderful prices and a caring support team!

Date of experience: July 11, 2017
Texas
2 reviews
0 helpful votes
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First time user of this site, however I was impressed with the quality of the product and the service. I will use again. Great job jClub! Greg J. Hou. Tx.

Date of experience: July 11, 2017
New York
1 review
1 helpful vote
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I loved to buy from jclub.com because all deals is very good for pricing, quality and fast shipping.

Date of experience: July 11, 2017
Florida
1 review
7 helpful votes
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PART 1. I DON'T WANT ANY MORE EMAILS FROM YOU. HAVE TRIED AT LEAST 24 TIMES TO UNSUBSCRIBE, EACH TIME! GET THE ERROR MSG "COULD NOT CONNECT!
I'M REALLY TIRED OF GETTING YOUR DAILY MULTIPLE EMAILS. SINCE YOUR UNSUBSCRIBE LINK DOESN'T WORK ~ ~ ~
SO PLEASE TELL ME HOW THE HELL DO I UNSUBSCRIBE FROM YOU ESPECIALLY SINCE I NEVER SUBSCRIBED IN THE FIRST PLACE!

This is NOT A FAKE REVIEW! YOU NEED TO FIX
WHATEVER THE PROBLEM WITH YOUR UNSUBSCRIBE LINK!
TEVER THE PROBLEM IS WITH YOUR

Date of experience: July 10, 2017

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States