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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Tennessee
3 reviews
1 helpful vote
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Very Satisfied
April 17, 2016

I was very happy with the services provided by your company

Date of experience: April 14, 2016
Texas
1 review
0 helpful votes
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New Name Horrible Change...
April 17, 2016

I originally made many purchases when Choxi was formerly known as NoMoreRack, but once they changed name, everything that was good, ended. They have NO REAL DEALS. You can buy most items Choxi from Amazon for LESS (and as a Prime member, I get FREE 2 day shipping). Choxi sends way too many email advertisements (all useless and just annoying)... they now send the exact "$10 Credits" emails, but when it was NoMoreRack they were $10 off any $30 purchase and now they are $10 off any $40 purchase or are $10 off any $50 purchase (or greater). The quality and variety of items being offered has greatly diminished as well. I no longer wish to receive emails from Choxi, have tried to remove my address from them, but yet the continually send MANY emails daily... finally I just sent them all directly to SPAM. If you wish to find a site more like NoMoreRack, download "Geek" from the app store and REALLY see where the deals are! All from China and is like buying it wholesale (I bet Choxi is buying from Geek and just marking up the price and reselling. Cut out the middle man and save money. Just like Ubid.com Choxi is a thing of the past. I feel sorry for who ever bought NoMoreRack and thought Choxi was a better change... it sucks!

Date of experience: April 14, 2016
Washington
1 review
0 helpful votes
Follow Corinne C.
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Where to begin, they have sent me the wrong items multiple times. Then when I emailed them about it they said that they sent me the item and Mabye my neighbor got it by mistake?! Even though we have a private mailbox. Then a month later I get an email saying the found the item in their wear house. And the s shipped it. I also ordered something and after one month it still wasn't shipped out. I cancelled the item and they said they would refund my 30. It took a month and they only refunded me 21. I also ordered some shelving and it smelled so bad like burnt plastic I couldn't even use them! Never buying from them again

Date of experience: April 14, 2016
Washington
1 review
0 helpful votes
Follow Christina G.
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CHOXI SUCKS NOW!
April 17, 2016

I have been ordering from this place when it was nomorerack and I can confidently say this choxi website is bull$#*!. In the last 2 months I've ordered stuff and they have not sent it then weeks later after I been waiting for my stuff I bought get a mysterious refund for not the whole amount I paid gets refunded & I can't verify the purchase. DO NOT ORDER FROM CHOXI.

Date of experience: April 14, 2016
Wisconsin
1 review
0 helpful votes
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Wonderful Site!
April 17, 2016

I am very pleased with all the items to choose from, the great prices and the helpful staff -when you need to ask for help about anything, they are wonderful to deal with! I would highly recommend to everyone!

Date of experience: April 14, 2016
GB
1 review
0 helpful votes
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What Happened
April 17, 2016

Really enjoyed ordering from Choxi. Always had good quality purchases. Then all of a sudden Choxi quit delivering to my home, for what reason I do not know. Tried a couple times more and it would not go through. So I stopped.

Date of experience: April 14, 2016
Pennsylvania
1 review
0 helpful votes
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Great prices
April 17, 2016

Fairly quick shipping, great product selection, decent prices. I would and have recommended it to others.

Date of experience: April 14, 2016
California
1 review
0 helpful votes
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The car cover experience
April 17, 2016

I first ordered this particular item on 3/19 order number ******* for $46. I was told that my money would be credited to my card since the distributor can not honor his commitment. Then I was told that the same item is in stock for a higher price $54. So I reordered it today 4/14. Hopefully I will receive this one. So I'm not happy but yet I'm glad I still have a chance to receive the merchandise. So thank you this won't stop me from being a regular customer. We don't live in a perfect world. Have a nice day.

Date of experience: April 14, 2016
Ohio
1 review
0 helpful votes
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Will continue to buy from you great or the grandchildren expect at school time. Keep up the good sale.

Date of experience: April 14, 2016
Texas
1 review
0 helpful votes
Follow Juiliette M.
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Too many arguments and then I was told the return had not been received when I checked the tracking number it showed it had tried to be delivered once and no one would sign and then delivered 2 weeks later--not my fault. The quality was not good either. I am still waiting on two items to be delivered.

Date of experience: April 14, 2016
Texas
3 reviews
0 helpful votes
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Orders never received
April 17, 2016

In the past I have been a huge advocate for Choxi. Quality of merchandise has been hit or miss but I was ok with that. My last two orders have prevented me from ordering again. One order took forever to receive and then I only got half the order. When I questioned it I was told they no longer had the item and I would be given 1/2 refund. It was a set of rugs in two different sizes. This did not work for me so I had to package up the item and send it back and then was given credit but lost my $10 coupon and shipping cost. I used the credit and paid additional shipping for another item. I waited and waited and waited. When I contacted customer service I was told the item was never ordered. I had an order confirmation. Plus I was charged for the item. Do not understand how that happened if I never placed the order... I requested a refund and not a credit my account and I was given the amount back minus the shipping. Both items were gifts and I had to scramble at the last minute to get a gift. Not happy.

Date of experience: April 14, 2016
Ohio
1 review
0 helpful votes
Follow Dianne B.
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Bought a new in box cell phone. Broke after 3 months of use and could not get service from Samsung to fix it. Choxi would not do anything about it. Will only buy from repeatable sites now. Never again buy from them, junk sold.

Date of experience: April 14, 2016
Massachusetts
1 review
0 helpful votes
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Excellent
April 17, 2016

I have had nothing but a good experience with Choxi. The products and delivery I cannot say enough about to the good.

Date of experience: April 14, 2016
North Carolina
2 reviews
0 helpful votes
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Products are AWESOME!
April 17, 2016

Very reliable products. Fast and efficient check out. Delivery is outstanding.

Date of experience: April 14, 2016
Illinois
1 review
0 helpful votes
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Always Excited
April 17, 2016

I have never had a bad experience using Choxi. The prices are awesome, delivery is timely, the quality is exceptional and I'm always excited to check my mail.

Date of experience: April 14, 2016
New Jersey
1 review
0 helpful votes
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I have had good experiences with this site as well as my orders. When I Email with a problem the responses back was fast and that is what I did expect I do thank you for that. I did reefer others and they are happy as well.

Date of experience: April 14, 2016
Pennsylvania
1 review
0 helpful votes
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Teriffic Products
April 17, 2016

I would give them 5 stars, but the last item shipped came in the display box with a address label slapped on, and the box looked like it had been tossed around the shippers stock room for a few weeks before hand. This item was a GIFT so having it arrive open to view by the intended receiver of the gift and the fact the box looks like a used piece of trash, I am withholding the fifth star for poor shipping practices

Date of experience: April 14, 2016
Illinois
1 review
0 helpful votes
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DISSATISFIED.
April 17, 2016

ORDERED TWO - GOT ONE. 2ND SHOWED UP 2 WKS LATER. SENT BACK BY CHOXI REQUEST. ALL AT MY EXPENSE. REC'D A CREDIT OF $13. THE AMERICAN THING TO DO WAS TO INCLUDE MY SHIPPING EXPENSE OF $6.+ DOLLARS.

Date of experience: April 14, 2016
New York
2 reviews
0 helpful votes
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Downhill
April 17, 2016

Since changing to Choxi, the experience has declined dramatically. Not at all what it once was.

Date of experience: April 14, 2016
Arizona
3 reviews
0 helpful votes
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Great shopping experience!
April 17, 2016

Love daily specials, coupons and free shipping windows... Wide variety of products to choose from - definitely a satisfied customer!

Date of experience: April 14, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States