jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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The last three items I bought never came, i waited over a month and called several times and response was the distributor wasn't answering when it hadn't ever shipped, bought for gifts and so had to buy somewhere else I'm thinking not to buy anymore from choxi!
I have purchased many items from Choxi and have been extremely satisfied each time.
Company website refused to allow me to change the expiration date on my credit card as it had expired. When they used it for a future purchase, it naturally was declined. They then cancelled my account. When I sent them numerous emails to their accounting department, they were ignored. When I called, no one could help me and kept telling me to email the accounting department which obviously I was doing. I have since stopped trying and am now shopping elsewhere with no problems.
Have ordered several thing and ALWAYS been satisfied with the product and delivery time. Have told several friends and they are also very happy.
Order luggage they had on site that was shown to be available. After three weeks finally I was told items were not available after numerous inquiries and how dissatisfied they were with their supplier even though they were still on their site. Advised to reorder, which I did reluctently, still waiting on the luggage to be shipped.
Since Choxi has taken over the company, I have not been receiving all of my orders. Since May of 2015. I ordered # *******, I received my dress, love it. But not my Pyle LCD Monitor rear view parking assist system. I paid $39.00 for it.! Would really like to have it. Also, On January 3,2016 I ordered a pair of Roomdarkening Drapes for my Sons room, and still have not received them. And I have been told that it will take two weeks. I don't want to wait another month for these, I want my orders NOW, or I will have to contact BBB and possibily an Attorney. This is sad, I love this company and I am beginning to wonder if some one in shipping is taking customers orders for themselves.? PLEASE, check into this matter asap? And also for other customers. There are other items I have ordered, paid for and never received. This is Theft! Word of mouth hurts a business real fast. Thank you for responding.so quickly.
The products are good and priced well. What I have issues with is the website. When you click on an item to read more about it, then go back to the deals page, everything is in different places. You either start over at the top of the page or continue scrolling and hope you didn't miss something.
They have great deals the majority of the time you just need to do your homework to make sure. Love dealing with them. Fair and honest. Never any problems.
I order Garmin vivofit Fitness Band & Activity Tracker and after 3 weeks I don't received my order and don't have for this 3 weeks shipping information. I cancel my order after 22 days waiting
I am very satisfied with their service because whenever I had a problem they resolved my issues>
I have ordered several items with Choxi and have had a great experience. The prices are so low that I can't resist to buy. Great quality products at a low price. Love Choxi!
I have had good an bad experiences, I receive items quickly, an others not at all, I have received good quality items, an others cheaply made... chocolate is a work in progress
I purchased a tablet... had trouble with order... they resolved the problem immediately! Looking forward to my next order
The quality of the products you sell has dropped drastically. The shipment time is very long.
Always delivery as expected. Fine quality of products.
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members