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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Florida
1 review
1 helpful vote
Follow Marie S.
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I really love Choxi, but...
April 17, 2016

I've bought many things at Choxi, first when it was Nomorerack. I spent a lot on my orders cause I loved all your items, but the last few months I've tried to buy a few items and I could not check out. Kept on saying that my account has been canceled. So l wrote to customer service and did all they asked me to do. The problem Never was solved! So I just had to stop buying from Choxi. If you can fix my problem I may come back.

Date of experience: April 14, 2016
TT
2 reviews
0 helpful votes
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Excellent reliable and efficient Service backed up by good quality products
Keep up the good work

Date of experience: April 14, 2016
Missouri
1 review
0 helpful votes
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Burned Again
April 17, 2016

I placed my order on April 6th and I have not been notified that any of the items that I ordered has shipped. Eight days have passed since I placed my order.

Date of experience: April 14, 2016
Kansas
1 review
1 helpful vote
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It used to be Great!
April 17, 2016

I bought most of my Xmas and birthday gifts from you, but, Now that you no longer offer PayPal I do not shop with you. I DO NOT HAVE ANY CREDIT CARDS! Do not use them at all. Also you now have too many repeats in your online catalog. I sure miss shopping with you.

Date of experience: April 14, 2016
Texas
1 review
0 helpful votes
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Pillowa
April 17, 2016

Ordered two queen sized gusseted pillows and received standard non-gusseted pillows. Contacted them and got an apology. Would have rather had the correct order

Date of experience: April 14, 2016
Alabama
1 review
0 helpful votes
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Non delivery of item
April 17, 2016

I placed an order on 25 March 2016. As of today, I have not received an email or a tracking number to check on me delivery. I dont know what the oroblem is. When i sent my request they told me to wait for 2 or 3 weeks fir shipment. That time has ecpired.

Date of experience: April 14, 2016
California
2 reviews
0 helpful votes
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Not satisfied
April 17, 2016

Not very happy with shipping still have not received order placed on 3/16/16

Date of experience: April 14, 2016
Virginia
1 review
0 helpful votes
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Very Satisfied
April 17, 2016

Item purchase has far exceeds my expectations. I was very leery about purchasing the telephone at such a low prize when everywhere else the cost was higher even for. A refurbished item and at the time it was important to save money. As with everything else I have purchased from your website I had no reason to doubt any product. So far I have had no regrets for any purchases. I could not be more happy.

Date of experience: April 14, 2016
Texas
1 review
0 helpful votes
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Non delivery
April 17, 2016

Order 10 March and still not product. I called a week ago and was advise choxi was having issues with this vendor. Asked if I would like a refund. I declined. I wanted the product. So I wait. I guess my issue is if choxi is having problems with delivery with this vendor, why not drop them. Do t take our money and not tell us this until we have to call and hear it weeks later.

Date of experience: April 14, 2016
Washington
1 review
0 helpful votes
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No customer service to talk to
April 17, 2016

There was s mix up with my credit card and they locked me out and would never let me explain the problem

Date of experience: April 14, 2016
California
1 review
0 helpful votes
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Wallet Order
April 17, 2016

April 14,2015: I ordered a wallet on March 19,2015 and, other than emailing that my order was received, I have heard nothing. My order still has still not been shipped and only when I emailed Choxi for a status did I find out the order was back dated. However Choxi has already charged my credit card on March 21,2015 for the wallet which I find objectionable.

Date of experience: April 14, 2016
Utah
1 review
0 helpful votes
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Great Experience
April 17, 2016

Good prices on various merchandise. Was fun to shop on this site

Date of experience: April 14, 2016
Illinois
1 review
0 helpful votes
Follow Nancie J.
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Disappointing order
April 17, 2016

I ordered 2 sets of bed sheets from Choxi, it accepted my order, it took my money out of my account and I never received notification the item shipped-2 weeks later. Contacted Choxi and 2 days later got a message that sometimes it takes longer to be patient. Waited another week, nothing, sent another note to Choxi, they said they would contact the supplier and be patient they would get back to me, allow 5-10 days... waited 2 more weeks, were told the set of sheets were not in stock, I asked about the other set, waited longer, got a message, out of stock, allow a month to see my money deposited back in my account... so for 2 months, I was without the money, and the items and had no idea what was truly going on... not a very good experience.

Date of experience: April 14, 2016
Florida
2 reviews
0 helpful votes
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Suit not as described
April 17, 2016

I ordered a suit from them and it wasn't the name brand they claimed it was. It also was the wrong color.

Date of experience: April 14, 2016
Maryland
1 review
0 helpful votes
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My last shopping with Choxi
April 17, 2016

Before the change from Nomorerack to choxi, I had purchased several items. After the change, I couldn't sign into my acct. For some unexplained reason. I still am receiving emails from the said company, but cannot sign in using the same email address. Just got tired of trying.

Date of experience: April 14, 2016
California
1 review
0 helpful votes
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Customer service nightmare
April 17, 2016

I have pretty much given up choxi now due to the ridiculous treatment i was subjected to after i purchased 3 items of clothing. 2 dresses and 1 pair of shoes. The shoes, on one shoe the straps were so short you could not even get your foot all the way into it. I even had my neighbor try it. She also could not get her right foot into the shoe at all. The left shoe was fine almost too loose. The dresses i bought were both plus size. One dress was fine. The other was cut like it was for a teenager who had no curves at all. When i asked customer service for a refund for the items the man who should have been assisting me with the refund badgered me after i provided details on the reasoning of my returns. It was more like an interrogation rather than assistance. When a woman says a dress does not fit. Do we really have to tell them that it wouldnt cover your butt or button closed to cover your bust. And exactly in detail how it was not fitting. I never had a problem before this idiot. But he totally turned me off of shopping with choxi again. No matter how many discounts they try to lure me with.

Date of experience: April 14, 2016
California
1 review
0 helpful votes
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Late shipment - low quality
April 17, 2016

Clothing thin and does not fit right. Still have not received part of my order after one month.

Date of experience: April 14, 2016
Pennsylvania
1 review
0 helpful votes
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DISAPPOINTED
April 17, 2016

Sent an e-mail to change the size of an item and was told that they could not do that. I was advised to cancel the order and then re-submit it, which I did not do. It was such an easy thing to accomplish, that I decided that this would be my last purchase from Choxi.

Date of experience: April 14, 2016
Alabama
1 review
0 helpful votes
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I LOVE CHOXI!
April 17, 2016

I have placed so many orders with CHOXI and have been completely satisfied with everything. I will continue shopping with CHOXI!

Date of experience: April 14, 2016
Texas
1 review
0 helpful votes
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Very bad
April 17, 2016

Nothing came on time. Two things did not work. And very cheap workmanship.

Date of experience: April 14, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States