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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Wisconsin
1 review
0 helpful votes
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Still has not shipped
April 19, 2016

Items bought a month ago still have not even shipped

Date of experience: April 16, 2016
Pennsylvania
1 review
0 helpful votes
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Experience with Choxi
April 19, 2016

I've only looked but have not ordered yet. I'm sure something will catch my eye in the future.

Date of experience: April 16, 2016
Virginia
2 reviews
0 helpful votes
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The purchases I've made from Choxi have not disappointed me in price
And quality and the one return I made (shoe size) went smoothly. When looking for
Anything I need I always start with Choxi first. I found Dawgs sandels for $12 and they're comparable to Crocs which are about $42 and that's on sale. Seems like a no brainier to me.

Date of experience: April 16, 2016
Illinois
1 review
0 helpful votes
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The Best Shopping Site
April 19, 2016

I love going to Choxi as they used to be NoMoreRack, I like to see all there new items they have all the time. I have bought some things from them & have no problems with the items I bought. If you have not gone here yet to shop go now to check them out. Sign up with them & you will also receive sometimes a $10 Coupon from them that expires in 72 hours. I love when they send me these Coupons to use as that way you do save $10 on your order. Plus there shipping is very low in price too. This is another reason why I shop there. They are the Best Shopping Site.

Date of experience: April 16, 2016
Florida
1 review
0 helpful votes
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Great Deals Everyday!
April 19, 2016

I always get great deals on numerous different things on Choxi. It's easy to navigate the site & shop. Shipping is reasonable & overall a great experience shopping with them.

Date of experience: April 16, 2016
Virginia
1 review
0 helpful votes
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No instructions sent with computor
April 19, 2016

I was always satisfed with stuff i ordered as long as it wasnt a device of sorts they never worked but once i confirmed with sells rep that the pc had instructions i ordered it was hp computor but when i got it no instructions came call an was assured id be sent instuction of operation n set up i kept the 199 dallor device but they never arrived even when i made numerous c/c that i never got the setup instructions

Date of experience: April 16, 2016
Colorado
1 review
0 helpful votes
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Fun Shopping
April 19, 2016

Always finding a good deal, they make great gifts.

Date of experience: April 16, 2016
California
1 review
0 helpful votes
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Disappointed with customer service
April 18, 2016

I received a $15 credit notification and when I went to use it, I only received $10 credit. I sent an email complaint and have had no feedback or explanation as to the difference. Disappointed!

Date of experience: April 15, 2016
Kansas
1 review
0 helpful votes
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Never received
April 18, 2016

I have never received my item and it is has been over a month.

Date of experience: April 15, 2016
Texas
1 review
0 helpful votes
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Choxi Is Great!
April 18, 2016

I have ordered a half dozen items from Choxi and received them quickly exactly as ordered. The products are first class. Also, Choxi provides a constant list of items. Seems like whatever I need I can find it on Choxi. The prices are great.

Thanks

Date of experience: April 15, 2016
Georgia
1 review
0 helpful votes
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I ordered some underwear and when I tracked it it had been left on someone's porch in Louisville Ky about 4 hours away from me. I told customer service and they said they would re send it but I got some really tacky boy shorts underwear that had what looked like pockets and crab on them. Ii have told everyone I know and we have not ordered since. The package even had a tag on it that said free. I had ordered from you before as well as my boyfriend and my 2 sons and their wives. I used to be a BANK MTG LOAN OFFICER and this has been the worst customer service I have ever received!

Date of experience: April 15, 2016
Arizona
1 review
0 helpful votes
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First I wrote about 6 long paragraphs with my crazy good experiences with Choxi. But my teenager said no one will read something that long. Here goes: The customer service is outstanding & easy to get a hold of. I got a refund the same day. The products are as good as they appear and are as described -- sometimes better. Every item I've ordered is of excellent quality -- bed sheets, a record player, jewelry, purses, wallets, watches, etc. I'm not wealthy. But I love quality and I love a bargain. The amazing service, and people behind it are the best. Consistently. I've ordered 5-6 times over the last 15 months.

Date of experience: April 15, 2016
Illinois
1 review
0 helpful votes
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#88 shirts
April 18, 2016

Both my daughter and I thought the shirts were great.

Date of experience: April 15, 2016
Massachusetts
2 reviews
0 helpful votes
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Happy Customer
April 18, 2016

I don't remember what i purchased from Choxi but i have been very happy with everything I've purchased lately :)

Date of experience: April 15, 2016
Ohio
1 review
0 helpful votes
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Sad
April 18, 2016

Order something waiting over a month never got shipped emailed choxi they told me I had to wait longer for shipping 2 more weeks went by I received another email saying they won't be shipping it and it will be like 2 more weeks before I get my money back in short 2 month no product out of money

Date of experience: April 15, 2016
Utah
1 review
0 helpful votes
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Still Waiting
April 18, 2016

I order 3 items on March 23,2016. I have received 2 of the items but have not received the final item nor can I seem to get a reason or answer to why I haven't received it. Not Happy

Date of experience: April 15, 2016
Maine
1 review
0 helpful votes
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Terrible Customer Service
April 18, 2016

I ordered a ring for my great-nephew to give his mom on Mother's Day. When it finally arrived, the ring sent was nothing like the one I had ordered. I could not return it without authorization, and initially the service rep refused to believe that what they sent was not what was ordered. After several calls I got someone to allow the return, but by that time it was too late to send a replacement in time for the holiday. No accommodation was available even though the mistake was Choxi's fault. Their prices are good, but the savings are just not worth the grief.

Date of experience: April 15, 2016
Florida
1 review
0 helpful votes
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Great
April 18, 2016

Great customer service. Email questions/suggestions are answered same day or next day. Very prompt and courteous reps.(*Rein H)

Date of experience: April 15, 2016
Georgia
1 review
0 helpful votes
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Botched!
April 18, 2016

I ordered a product that I really needed at the time and after weeks of waiting on a product that I had been charged for, I ended up cancelling my order. I appreciated the fact that I got my money returned to me but since the name change, I have went from ordering something every other week to nothing at all because I have had two bad experiences.

Date of experience: April 15, 2016
Ohio
1 review
0 helpful votes
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My Order
April 18, 2016

It has been almost a month and choxi has still not mailed out my order. I contacted costumer service and was told I would get an email when it is shipped. No idea when that would be.

Date of experience: April 15, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States