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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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California
1 review
0 helpful votes
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LIMBO
April 20, 2016

Some things I never get but have paid for Somethings come in a week others over a month

Date of experience: April 17, 2016
California
1 review
0 helpful votes
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Shoppers Delight
April 20, 2016

I've bought several things from Choxi and was always happy with the service and delivery. The selections are numerous and have nice selections to pick from. I'll definitely buy more things as I need them.

Date of experience: April 17, 2016
Wisconsin
1 review
0 helpful votes
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One product, was not what I ordered, the other was too small. I was told to give away and forget about it. I did what I was told, & then I was called I was yelled at!
I am 83 + & all I asked for was a invoice to return products. I called several times for invoice& I guess they got irritated & then told me to just donate both.
I have not shopped since.

Date of experience: April 17, 2016
New York
1 review
0 helpful votes
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I ordered a mattress cover some weeks ago and I have not received it. I'll have to check my records to see if I was charged (been too busy with visitors and traveling).

Date of experience: April 17, 2016
Georgia
1 review
0 helpful votes
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Very dissatisfied as a whole
April 20, 2016

I takes the orders a very long time to arrive. The products aren't usually true to size. When I a given credits from them and try to use them, I ALWAYS get the message that only 1 discount can be used, when in fact I had not used any. Thus not allowing me to use it. So to me it is just a scam. So I have not used your services at all.

Date of experience: April 17, 2016
California
1 review
0 helpful votes
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I don't know if Choxi has change their customer service system, the last time I contact them was through email on their website. They should have at least a tel. Number handy to contact regarding any concerned the customer have.

Date of experience: April 17, 2016
Virginia
2 reviews
0 helpful votes
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Juan Review of Choxi
April 20, 2016

It has been a beneficent partnership with your company and I have enjoyed the Free Shipment when offered and cheap benefit of Items offered!

Date of experience: April 17, 2016
Minnesota
1 review
0 helpful votes
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[email protected]
April 20, 2016

I love Choxi however I feel that since the change from Nomorerack the prices are higher, if the prices were the same I would rate them with 150% and 6 stars because Choxi really is GREAT!

Date of experience: April 17, 2016
Texas
1 review
0 helpful votes
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Great service
April 20, 2016

Prices and service were great! Plan to order more.

Date of experience: April 17, 2016
Virginia
2 reviews
0 helpful votes
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Always pleased
April 20, 2016

I love ordering from Choxi! The quality is excellent! Speedy deliver, wonderful place to shop!

Date of experience: April 17, 2016
Ohio
1 review
0 helpful votes
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This time not too happy since my items have not been received that I ordered

Date of experience: April 17, 2016
Oregon
1 review
0 helpful votes
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1st of all- I have a name, other than Dear---Customer.
2nd- I haven't placed an order with this company in over a year, so- I don't know what you want me to do a recent survey about. They changed when ever the went to their new name, I didn't have the rapport with them, as I did when they were the other company- They lost a Customer b/c of dissatisfaction! I don't want my name out there like that, b/c of Spammers, and zi am not certain, that maybe be what you are considering the facts of my recent order, what do you consider recent, over a year! Please don't insult my intelligence!

Date of experience: April 17, 2016
Mississippi
1 review
0 helpful votes
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Awesome
April 20, 2016

The things I have purchased was great came at a fast time and never had any problems:-)

Date of experience: April 16, 2016
Illinois
2 reviews
0 helpful votes
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POOREST CUSTOMER SERVICE
April 19, 2016

CHOXI DROPPED THE BALL ON MAKING SURE MY RETURN WAS RECEIVED BY THE MANUFACTURER. I WILL NEVER DO BUSINESS WITH CHOXI AGAIN.

Date of experience: April 16, 2016
Texas
1 review
0 helpful votes
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Give up.
April 19, 2016

I hava anew creid card and I want to buy a few things, we have bee here beforei have to put my card on file, when I go to check out it slides to another pagethat iam on. Thants

Date of experience: April 16, 2016
Colorado
1 review
0 helpful votes
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Wait time for an order
April 19, 2016

Contacted Choxi regarding an order I placed on March 13,2016. I ordered two items - one of which I received in a good timeframe. The second one, I just received an email two days ago that it had shipped. The response I received from my request was "you will receive an email when your merchandise is shipped and will be able to track it". Since I am a frequent Choxi customer I already knew that procedure. My question was why it took so long for the sheets to be shipped.

Date of experience: April 16, 2016
Alabama
1 review
0 helpful votes
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It's been a long time...
April 19, 2016

It's been over a year since I ordered from Choxi, and I can't remember what I even ordered! They do offer a very large inventory of items. I don't remember. Having any problems or difficulty.

Date of experience: April 16, 2016
Missouri
1 review
0 helpful votes
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I wish could give ZERO stars
April 19, 2016

I ordered boots which in spite of ordering them 2 sizes larger than I usually wear, were too small. I inquired about how to return them and they asked me to send them on to a new buyer and they would reimburse me. I sent them on to the new buyer and they reimbursed me for about 1/2 the cost to send them on. When I asked why, their customer service was really rude. I won't be doing business with them again ~ the boots were cheaply made, didn't fit and then for their customer service to be so rude. Probably worthwhile to note, returns (unless they ask you to send it to a new buyer) go to China and it may be more to send it back to them than the item costs.

Date of experience: April 16, 2016
Oregon
1 review
0 helpful votes
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Ordered 2 items. My credit card was charged right away, but only one shipped. More than 4 weeks later. They cannot give me an answer when it will ship.
I will never order from them again.

Date of experience: April 16, 2016
New York
1 review
0 helpful votes
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Happy peanut
April 19, 2016

Very delightful always happy when I shop so many things to pick from prices so good I have been a long time shopper

Date of experience: April 16, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States