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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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New York
1 review
0 helpful votes
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Unreal
April 21, 2016

Had a $10.00 credit before order was placed. After placing order IT WAS $10.00 MORE. Rep kept saying it was right, ApparentlY does not know credit is taken off NOT ADDED. Finally got the Correct amount. However, I have already received my credit card bill BUT HAVE NOT RECEIVED ITEMS ORDERED. Made telephone call to Choxi and was told YOU ALWAYS BILL AS SOON AS ORDER IS PLACED,. WE ll if I have NOT RECEIVED MY ORDER I AM NOT PAYING FOR IT. And this rep tells me it cannot be cancelled. So I have contacted my credit card company and told them I am not paying for this charge, so I guess you will be hearing from them, and you have LOST ANOTHER CUSTOMER

Date of experience: April 18, 2016
J H.
Washington
1 review
0 helpful votes
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...and it's annoying that I am still receiving unsolicited emails.

Date of experience: April 18, 2016
California
1 review
0 helpful votes
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Men's Chrome Cologne
April 21, 2016

I ordered this cologne a month in advance for my son's upcoming birthday. I couldn't remember which Chrome cologne he liked, but I figured I'd send it back if it wasn't the correct one. Of course, it was the wrong one. When I sent an e-mail requesting a return postage label, I was advised it was a final sale unless something was wrong with it. That was the last time I ordered from Choxi. I believe if I purchase something from a company, it ought to be able to be returned.

Date of experience: April 17, 2016
Pennsylvania
1 review
0 helpful votes
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I ordered a number of items. The items that I did receive did not fit as expected. The items were too small and were not true to size. The other items that were ordered, never arrived. When I called to inquire about the additional items, I was told that I would receive an email when the items shipped. That was 3 weeks ago. Still wait for the other items?

Date of experience: April 17, 2016
Michigan
1 review
0 helpful votes
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Received order quickly
April 21, 2016

I was pleased with the time that the order was received. I received it in about 10 days.

Date of experience: April 17, 2016
Washington
1 review
0 helpful votes
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Not what I expected
April 20, 2016

I ordered 2 pair of aqua-marine stud earrings they were supposed to be blue
However they had zero color. I did not bother to return them because thy were at clearance price. Shipping them back would have cost more then they were worth. I will continue to shop at Choix when they get paypay.

Date of experience: April 17, 2016
New York
2 reviews
0 helpful votes
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Frustrating
April 21, 2016

It is always a please to buy from choking, however the searching is very frustrating one can spend hours going through horrendous list that has no ending only to encounter the same items repeatedly throughout. Sometimes I just give up and don't buy anything.
You need to fix this bug.

Date of experience: April 17, 2016
North Carolina
1 review
0 helpful votes
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Good Experience
April 21, 2016

I don't normally order from here, but when I did it was great. The items came on time, some earlier than expected. It was packaged nicely, and the items worked as they should have. I was satisfied with this company, and would order again from them.

Date of experience: April 17, 2016
Illinois
1 review
0 helpful votes
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Waiting for your purchase!
April 20, 2016

I had to call after 14 days of waiting. I won't wait again.

Date of experience: April 17, 2016
New York
1 review
0 helpful votes
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Somewhat dissatisfided
April 20, 2016

Item was not as expected. To return it would have cost me as much as the item so I endedup keeping it but was not satisfied with the item. A good return policy is what keeps people coming back. I will shop elsewhere.

Date of experience: April 17, 2016
California
2 reviews
6 helpful votes
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When a product sounds to good to be true it generally is just that. I have found that the items purchased missing parts or less than what I was expecting them to be. Some of the items were obvious seconds or cheap knock offs. Be very careful on what you are buying and don't look at cost alone.

Date of experience: April 17, 2016
Michigan
1 review
1 helpful vote
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Late orders
April 20, 2016

Usually they are pretty good at getting your orders to you on time, but my orders from the end of march, I have still haven't received them. Kinda Worried about my latest orders.

Date of experience: April 17, 2016
Virginia
1 review
0 helpful votes
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Descent
April 20, 2016

Your shipping prices are too high and how about clothes from middle aged people

Date of experience: April 17, 2016
Colorado
1 review
0 helpful votes
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I've enjoyed all but one thing I've purchased and that item was fully refunded with no problem so I am very happy and will shop with Choxi many more times.

Date of experience: April 17, 2016
Missouri
1 review
0 helpful votes
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Regular customer
April 20, 2016

I have been a regular customer for several years. I always find great deals, and have often liked an item so much that I have returned and ordered the same item again, for myself and others! This has included jewelry, lamps, and boots. While shipping is only $2 per item, the free shipping for three hours almost every day (with rotating times, helpful for various work schedules) is a definite plus. And I have often received an offer for $10 off a $40+ purchase, usually good for 48-72 hours. Lots of reasons to keep coming back!

Date of experience: April 17, 2016
Rhode Island
1 review
0 helpful votes
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On Line Experience
April 20, 2016

If nothing else I am very weak when it comes to ordering on line! However, the experience I had dealing with "NOMORERACK" was pretty good. This does not mean that I should keep doing this (ordering on line) and I have gotten my behavior under control.

Date of experience: April 17, 2016
Illinois
1 review
0 helpful votes
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My experience with Choxi
April 20, 2016

Every time I had a return, instead of crediting my credit card that was used for purchase, a credit accumulated in my Choxi account. This was troublesome because I was being charged interest on my credit card and assumed the return was being credited back to the card. I had to request the credit back to my charge account several times before it finally happened. Everything is all squared away now and I hold no grudges... just didn't care for this set-up.

Date of experience: April 17, 2016
South Carolina
1 review
0 helpful votes
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No complaints!
April 20, 2016

Items were as described and expected, delivery was prompt.

Date of experience: April 17, 2016
Maryland
1 review
0 helpful votes
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Great shopping experience!
April 20, 2016

I ordered more than once and the items arrived pretty quickly and they were as described in the site. No complaints and will definitely order again!

Date of experience: April 17, 2016
Texas
1 review
0 helpful votes
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***Awesome site***
April 20, 2016

Love the deals that you can get! Fast service and great products!

Date of experience: April 17, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States