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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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New York
1 review
0 helpful votes
Follow Dorothy W.
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Since the name changed the attitude toward the client changed also.
The 10 dollars off offer when you buy for $ 30.00 or more was not honored in my case.
I don't like to be cheated on and I don't buy from them any longer.

Date of experience: April 18, 2016
Washington
3 reviews
0 helpful votes
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Best buy for the money!
April 21, 2016

Easy to order, prices are very good, fit is good, and I would recommend Choxi to friends and family.

Date of experience: April 18, 2016
Texas
1 review
0 helpful votes
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Review
April 21, 2016

Ordered two items. One arrived on time. Still waiting for the other

Date of experience: April 18, 2016
Florida
1 review
0 helpful votes
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Poor service
April 21, 2016

I ordered 2 Fitbits for Christmas presents and realized that they were in purple not black after sending order for processing. I immediately tried to change my order on line to the black Fitbits and received an email stating that I was too late to make the switch and to just exchange the Order after I receive it. The black Fitbits were sold out and there was not a Return Label included in the Fitbit package shipped to me. I was so frustrated with Customer Service conversations that I gave up and will not purchase from Choxi again. The switch from the No More Rack to Choxi was not a good one for me.

Date of experience: April 18, 2016
Illinois
1 review
0 helpful votes
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Happy Shopper
April 21, 2016

Items I have ordered are always accurately pictured and described. The prices are unbeatable. They have always arrived promptly and are well packaged. I have been pleased with my purchases.

Date of experience: April 18, 2016
New York
3 reviews
16 helpful votes
Follow Janette K.
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I started buying from Choxi when the website was NoMoreRack.com. Great products, fast shipping, amazing price every time. Thank you!

Date of experience: April 18, 2016
Washington
1 review
0 helpful votes
Follow Hector E.
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I have bought more than several items since Choxi was called Nomorerack. Have not been disappointed. Good value for the money.

Date of experience: April 18, 2016
North Carolina
1 review
0 helpful votes
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Most always satisfied!
April 21, 2016

Everything has been just the item said it was. Easy ordering, low prices and quick shipping.
Very nice way to shop!

Date of experience: April 18, 2016
Washington
2 reviews
0 helpful votes
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Not always easy to use the site
April 21, 2016

I ordered an item using a $10 credit. The credit would not go through. I emailed customer service at least 3 times and was told to capture pages and send info and log out and then in and, I am not tech savvy---only shopping savvy. The entire process left me not wanting to return to Choxi. It has been a good company under NoRack, but the new one is not reliable.

Date of experience: April 18, 2016
Michigan
1 review
0 helpful votes
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I Love These Sandals
April 21, 2016

The price is excellent; the delivery was great; and I love this product.

Date of experience: April 18, 2016
Ohio
1 review
0 helpful votes
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Why I love Choxi
April 21, 2016

Everything I've ordered and received from Choxi I have been more than satisfied with. The quality of items I received is excellent. The items arrive in a timely manner. Such a great savings on the items Choxi offer. I especially love the ice maker I ordered from Choxi. So convenient when your fridge doesn't have an ice maker. Has been a life saver.

Date of experience: April 18, 2016
Florida
1 review
0 helpful votes
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Better items
April 21, 2016

When I buy from choxi the items fit and has a better value of items

Date of experience: April 18, 2016
Texas
1 review
0 helpful votes
Follow Melanie M.
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Very unhappy
April 21, 2016

When Choxi took over everything went south. The service was terrible. The fact that you will not refund money and only give credit is ridiculous. I will not use you again.

Date of experience: April 18, 2016
New York
1 review
0 helpful votes
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Grumpy
April 21, 2016

I have been, several times, asking for a refund on an item sent you the number and discription. I want my money

Date of experience: April 18, 2016
Nevada
1 review
0 helpful votes
Follow Cherriemae H.
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Where is my package
April 21, 2016

Last month i order a doorbell which I paid for and i did not receive it this is the second time this happened to me.

Date of experience: April 18, 2016
South Carolina
1 review
0 helpful votes
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Slow Delivery
April 21, 2016

My items finally arrived. I'm pleased with the products. However, there doesn't seem to be any reason it took weeks to arrive. (followed the tracking)

Date of experience: April 18, 2016
New Jersey
1 review
0 helpful votes
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Couldn't get what I ordered
April 21, 2016

I placed an order for several items. After waiting way beyond the allotted time, I was told that the manufacturer couldn't deliver. This happened on over 1/2 my order. One item I ordered was shipped to the wrong address and then I was told I wouldn't be getting the items. I do have to say, however, that the staff was very good and helpful. My money was credited back to my account. I would still have rather gotten what I ordered though.

Date of experience: April 18, 2016
Texas
1 review
0 helpful votes
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Great Experience
April 21, 2016

I had a great experience finding, ordering, and receiving my products. It was a great and easy transaction

Date of experience: April 18, 2016
California
2 reviews
0 helpful votes
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Choxi Products
April 21, 2016

I love Choxi (formerly Nomorerack)! I love the the low price of their merchandise, that's why I always buy from them, it saves me a lot of money!

Date of experience: April 18, 2016
Illinois
1 review
0 helpful votes
Follow Corrine H.
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Great stuff
April 21, 2016

I have always received my orders on time and everything as been in good order. I shop with probably once a week if not more. Great prices and shipping charges. Order at nite and the shipping is free.

Date of experience: April 18, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States