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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Michigan
1 review
0 helpful votes
Follow Julie L.
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After waiting a month I inquired about an unfulfilled order. Turns out the manufacturer was unable to fulfill the order so Choxi immediately refunded the money.

Date of experience: May 6, 2016
New York
1 review
0 helpful votes
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Return
May 9, 2016

I RETURNED AN ITEM I GAVE AS A Christmas GIFT, I returned it via regular mail. Apparently it was not delivered. However, as a special concern I was given a full refund.

Date of experience: May 6, 2016
Pennsylvania
1 review
0 helpful votes
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Great products / fast delivery
May 9, 2016

Everything came as planned and unexpectedly fast. Will continue to shop and shop.

Date of experience: May 6, 2016
New Mexico
1 review
0 helpful votes
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Good
May 9, 2016

Good products. Nice price. But... It takes waaay to long to get most products. Some are shipped from China.It would be nice if products were stocked in U.S. for quicker delivery.

Date of experience: May 6, 2016
Colorado
1 review
0 helpful votes
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Great place to shop
May 10, 2016

The things ive recieved are good quality, what was advertised. I enjoy looking everyday.
The only thing i have a problem with is i'm still waiting for 2 dresses and 1 other item.

Date of experience: May 6, 2016
Kentucky
1 review
1 helpful vote
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Very petite
May 10, 2016

I reordered this ring as a gift for my sister it is very pretty but it would be more beautiful if the stone was a 1 carat peridot.

Date of experience: May 6, 2016
Idaho
1 review
0 helpful votes
Follow Denise Y.
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Sticky window darkeners
May 10, 2016

I have yet to use the product, as I am afraid I need some sort of information as to how to put them on my windows. There was no pamphlet of any kind included to tell me or show how they should be put on the windows. If you have anything that could help, I would appreciate it very much.

Thanks

Date of experience: May 6, 2016
Idaho
1 review
0 helpful votes
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Choxi is Great!
May 9, 2016

The variety of products is outstanding and the prices are unbelievably low. I love shopping here and will continue to for years to come.

Date of experience: May 6, 2016
Louisiana
1 review
0 helpful votes
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Great Patio Lights
May 9, 2016

Lights were delivered promptly and my hubby installed them and they make the backyard look very nice.

Date of experience: May 6, 2016
Iowa
1 review
0 helpful votes
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Order not received
May 9, 2016

I have had nothing but good to say about Choxi until this past order. I placed my order on April 11th & received 1 item. Have yet to receive the other 2 items. Contacted customer service twice & just told there is a problem with the manufacturer. I really want and need these 2 items so for now, I am waiting.

Date of experience: May 6, 2016
Tennessee
1 review
0 helpful votes
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Missing items
May 9, 2016

I ordered four items over 4 weeks ago. I received two items. When I asked customer service about the other two items they just said to wait for my email that they have been sent. Well I'm still waiting.

Date of experience: May 6, 2016
Indiana
1 review
0 helpful votes
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Refurbished blue tooth
May 9, 2016

It arrived in good condition and on time. Works like a charm. Happy I could get one for that price.

Date of experience: May 6, 2016
Canada
1 review
0 helpful votes
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Very satisfied with Choxi
May 9, 2016

Choxi is very quick and efficient when you have a query or problem.
One of their vendors was very slow to fulfill my order and I was leaving the country so Choxi kindly offered to cancel that one item and refund me. I will reorder upon my return.
All of their staff are caring and professional.
As I already did a review with Choxi perhaps someone from Choxi can explain a second request from SiteJabber?

Date of experience: May 6, 2016
Missouri
2 reviews
0 helpful votes
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Satisfied
May 9, 2016

The only negative I have for this is the amount of time it takes to receive my purchases. Other than that it's a good experience

Date of experience: May 6, 2016
Virginia
1 review
0 helpful votes
Follow EDDIE G.
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Dd not receive my complete order & then when I get credit towards my purchase... I otta spend 40 dollars or more just to use my credit

Date of experience: May 6, 2016
New York
2 reviews
0 helpful votes
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Normally Great Service But...
May 9, 2016

This order was placed back in March and it's now May and it still hasn't even shipped. I have contacted Choxi support twice and STILL no results and not even a follow up email to see if they shipped from the manufacturer... NOTHING.

Date of experience: May 6, 2016
New York
1 review
0 helpful votes
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Fun shopping experience!
May 10, 2016

Love buying cute tank tops and knock off jewelry. Especially fun when I receive a discount toward my purchase (which of course only makes me buy more).

Date of experience: May 6, 2016
New Hampshire
1 review
0 helpful votes
Follow Lisa C.
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I ordered 4 weeks ago and still have not even heard when my items will arrive. They charged my credit card already so, they have my money but have not produced the goods. Contacted customer service and was told I could cancel my order. This is not the point, I think this is a scam because they should not advertise items that they do not have! Stay away from this company

Date of experience: May 5, 2016
Illinois
1 review
0 helpful votes
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I like knowing up front what shipping charges will be. Choxi has a varied selection which is fun to look at. Deep discounts are why I keep coming back!

Date of experience: May 4, 2016
New Jersey
1 review
0 helpful votes
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Still waiting after a month
May 7, 2016

I order all the time, but this time I only received some of my order, its now been over a month and I'm still waiting for my paid items, when I inquire I get standard response or asked if I want to cancel? NO I want what I ordered! I don't understand why!

Date of experience: May 4, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States