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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Pennsylvania
1 review
0 helpful votes
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I am very satisfied
May 13, 2016

My initial rating was dissatisfied. However, Ivy and Ron restored my confidence in Choxi. They were both very quick to respond to me and were very quick to solve the problem. I am completely satisfied with the way this this was handled. I am no one of those customers looking for something for nothing, I just want to be treated with respect. I feel like I got that from you. Thank you for your customer service,

Date of experience: May 9, 2016
Louisiana
1 review
2 helpful votes
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It has been several weeks and I have still not received my complete order. And yes, I did contact Choxi 2 weeks ago to let them know.

Date of experience: May 9, 2016
New Jersey
1 review
1 helpful vote
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Poor communication
May 12, 2016

I had a good experience with finding the items I was looking for and the customer service is awesome but the senders who were unable to fulfill my order made my experience a bad one especially because i was not informed about the change until I decided to inquire about my order taking so long.

Date of experience: May 9, 2016
Texas
1 review
0 helpful votes
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Fast and Accurate
May 12, 2016

I ordered from this site and was remarkably surprised when my order arrived in great shape and very quickly. You can't beat the prices either. Well done!

Date of experience: May 9, 2016
New Jersey
1 review
0 helpful votes
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Choxi made it right
May 12, 2016

Patiently waited for order to be delivered. Never rec'd most of it. Choxi credited my acct for merchandise not rec'd. Thank you for such prompt resolution!

Date of experience: May 8, 2016
North Carolina
2 reviews
0 helpful votes
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Satisfied customer
May 11, 2016

Great prices, quality products and ship time is awesome!

Date of experience: May 7, 2016
Minnesota
1 review
1 helpful vote
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Grateful!
May 11, 2016

I did not receive what I ordered. I notified Choxi, and they immediately gave me a credit on my account to use. That was great! Thank you.

Date of experience: May 7, 2016
Texas
1 review
0 helpful votes
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Ordered a tablet a month ago. I still have not received it. Customer service is of no help. They just offer to cancel the order. I would rather have my item.

Date of experience: May 7, 2016
Minnesota
1 review
1 helpful vote
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Do not order from Choxi, they will charge you and never send your order, then refuse to refund your money

Date of experience: May 7, 2016
Florida
1 review
0 helpful votes
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Enjoyed the experience
May 10, 2016

Choxi has my sizes in apparel. Wonderful choices in all things. The prices are competitive. Delivery is as quick that can be expected. I just like shopping with Choxi!

Date of experience: May 7, 2016
Florida
1 review
0 helpful votes
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Shipping time
May 10, 2016

I have still not received my whole order just parts of it

Date of experience: May 7, 2016
Georgia
1 review
0 helpful votes
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Always the best place to shop
May 10, 2016

Choxi (formerly NoMoreRack) has awesome customer service. I had a problem, once, with my local post office, and they handled it for me. That goes above and beyond.

The products are well priced. Sometimes not quite what I expected, but always as stated on their site.

Date of experience: May 7, 2016
Missouri
1 review
0 helpful votes
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Love Choxi!
May 10, 2016

Had a small glitch with credits not being applied, but was rapidly resolved. Love Choxi!

Date of experience: May 7, 2016
Arkansas
1 review
1 helpful vote
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Delivery time
May 10, 2016

Pleased with the products that I have received. So far Have not received 1 Item yet and it has been a month since purchase.

Date of experience: May 7, 2016
Louisiana
1 review
0 helpful votes
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It was a bug swapper I have order with the bracklet I get my bracklet and I am still waiting for my bug swapper

Date of experience: May 7, 2016
Singapore
1 review
0 helpful votes
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When can I receive the itme?
May 9, 2016

I placed this order March 28,2016. I have not received the item.

Date of experience: May 6, 2016
Oklahoma
3 reviews
0 helpful votes
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I NEVER GET WHAT I PAY FOR!
May 9, 2016

Several times in 6 monthso the items. I paid for. Were no longer available. Totally ridiculous. I may never order from choxi and. I may pass on the information.

Date of experience: May 6, 2016
California
1 review
0 helpful votes
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4 star
May 9, 2016

I give the products I have received a 4 star rating.

Date of experience: May 6, 2016
Tennessee
1 review
1 helpful vote
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Pretty disappointed
May 9, 2016

There have been items that I have ordered over a month ago that I still have not received and I have spent quite a bit of money with you guys and I'm disappointed in the amount of time it has taken to get my items I've ordered.

Date of experience: May 6, 2016
Missouri
1 review
0 helpful votes
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Bait and switch
May 9, 2016

Last time I ordered something they changed my credit card month later still nothing but kept advertising item 6 weeks later item not available so they give e credits on my choxi account if they don't send anything shouldn't they refund your credit card this time ordered 4 things a few days ago still nothing no confirmation of anything shipping. Glad I'm a lawyer. For 3 years I ordered a lot of stuff never a problem but if this continues?

Date of experience: May 6, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States