jClub.comReviews 7,425

I purchased a car vacuum and received an email that I would not received the product because the company wasn't cooperating and I order some dog nail clippers and have yet to receive them. Not sure if I'm having the same problem as I'm having with the vacuum

Not very sturdy. Post is in sections. Had to put a metal rod in it to keep it from tipping over.

The few rare times the product couldn't be delivered Choxi generously more than reimbursed me. I've tried out several new things that I would never have even thought of or considered if I hadn't checked out what they have -- and all things at such very amazing prices. Really fun - and very useful!

I only received one of the many items I ordered. Where are they? Very disappointing.

I've been happy with my purchases and the price I paid. I like that they offer free shipping and discount codes on top of their great prices. I also like that if you need to contact them, you can call and actually talk to a customer service agent to help you with whatever you need!

I love the deals but I still have a problem receiving my merchandise in a timely fashion.

It has been almost a month and i have not received a product ordered. And little help from customer service, so shall i say, department of form letter.

Don't like the lack of communication, satisfaction warrantee. Shipping takes a while. If you know what you are buying then the price is generally good.

Still waiting for the rest of my order to arrive... Very unhappy! Have sent 2 emails to customer service with NO response.

Sent wrong size dog jacket. Followed directions given to return. Not been given shopping credit nor card reimbursement.
UPDATE: Issue has been resolved. Given shopping credit. I would suggest customer with issue be assigned to one company representative to resolve. I received a number

At least two orders have resulted in me sending multiple emails to receive items from my order. It would be nice if this information could be communicated (expected arrival date) through email. This has deterred me from placing additional orders, until I receive my items.

The Choxi representative was friendly, knowledgeable and professional. He handled my issue efficiently.

love the jeggings . they fit high and tight and feel great on... I have purchased a lot of them.

I recently ordered something that turned out to not be available as the manufacturer "didn't meet the expectations." The compensations I received for that went above and beyond anything I would expect from an online company.

You took liberty to credit the choxi instead of putting on my way of paying which is the credit card i used to buy items, i emailed back to tell you i want refund on my way of paying the card i used not your choxi credit, so no im not happy that that would even be an offer of way to pay me back. So i do expect my refund on my card.

I am still waiting for an item to arrive. I have issued a complaint and have no had a response back.

MY THANK TO JEMMA FOR THANKING CARE MY ORDER PROBLEM RIGHT AWAY, AND STAYING IN TOUCH WITH ME. IM VERY SATISFIED WITH THE FAST ACTION SHE TOOK TO RESOLVE MY ORDER PROBLEM AND MAKING SURE I GET MY CREDIT. I WILL DEFINITELY WILL BUY AGAIN FROM CHOXI. THANK AGAIN

The advertisement of the performance of your product is insufficient. Therefore, time and effort is spent returning items that does not do their job. Please sell quality products.