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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Texas
1 review
0 helpful votes
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Great site
June 4, 2016

I have had only one dessapointment, overall the page is great, packed with good stuff at great prices.

Date of experience: June 2, 2016
Ohio
1 review
0 helpful votes
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Haven't received order
June 4, 2016

I placed an order on 4/26/16 and still haven't received part of my order. Also placed another order after that and haven't received it. My previous experiences with Choxi were good which is why I decided to order from them, but I will not be using their services again once I receive the remaining items I have ordered; if I ever receive them.

Date of experience: June 2, 2016
Illinois
1 review
0 helpful votes
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Spa Treatment
June 4, 2016

I was able to order just what I wanted. I'm remodeling my bathroom and seeing this new shower head was the cherry on top.

Date of experience: June 2, 2016
Michigan
1 review
0 helpful votes
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Patience Is A Virtue
June 4, 2016

If you need something in a timely manner, buy elsewhere.

Date of experience: June 2, 2016
Pennsylvania
1 review
0 helpful votes
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Love this site
June 4, 2016

Nice items, great prices. Would definitely do business with again.

Date of experience: June 2, 2016
Minnesota
1 review
0 helpful votes
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Good
June 4, 2016

I ordered there items. Two of the arrived quickly. On the other hand, the last one took 3 weeks to arrive. Overall, good experience.

Date of experience: June 2, 2016
Texas
1 review
0 helpful votes
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Unhappy
June 4, 2016

I am disappointed that Choxi sells products sold by unreliable vendors. Over a month and my order has not even shipped!

Date of experience: June 2, 2016
North Carolina
1 review
0 helpful votes
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This place sucks
June 3, 2016

Don't waste your time will not get what you ordered im waiting on a refund now not sure that I will get it this place sucks

Date of experience: June 1, 2016
Virginia
1 review
2 helpful votes
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Where is my order!
June 1, 2016

I ordered 3 items. I just received my 2nd item. Where is my 3rd item? It has been about a month now.

Date of experience: May 29, 2016
Arizona
1 review
2 helpful votes
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Cancelled 2 items
May 28, 2016

After a 2 month wait on 2 items out of 3 ordered I gave up and cancelled them. I also unsubscribed to their emails. No sense in buying anything when you can't get it. One item did arrive a Plantronics Blue Tooth which I am very happy with but the other who knows where they are. Certainly Choxi doesn't. But customer service treats you with respect and I was given a full refund. But not shopping here any longer

Date of experience: May 26, 2016
Oregon
1 review
1 helpful vote
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Organizer & Necklace
May 30, 2016

It took a long time to receive these items. Usually orders are received very promptly.

Date of experience: May 26, 2016
Rhode Island
1 review
1 helpful vote
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Horrible Shipping!
May 26, 2016

I ordered a handbag on April 5 and it still has not shipped! Every time I email Choxi, I get the same exact answer but from a different customer service agent. Today I went on the Choxi website and now I don't see my handbag anywhere. I will NEVER order from this company again. They take your money immediately yet stink at get your merchandise to you.

Date of experience: May 23, 2016
California
1 review
1 helpful vote
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I've been shopping on Choxi since it was NoMoreRack. It used to be an incredible service, but on my latest order, only one item arrived within the shipping timeframe. The other wasn't even listed as having been shipped. I contacted customer service to find out what was going on, and got crappy 'cut 'n paste' answers about waiting even longer with no information coming. Finally, a MONTH after I ordered my items, the final bit arrived. However, the crappy customer service and lack of follow up on their end has this as my last purchase from the site. The discounted prices are great, but not at the cost of actually getting my items.

Date of experience: May 19, 2016
California
1 review
0 helpful votes
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Satisfied as usual
May 21, 2016

Satisfied with my experience as usual along with my order.

Date of experience: May 16, 2016
Georgia
1 review
0 helpful votes
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Multiple orders
May 19, 2016

I have ordered quite a few times from Choxi, and have had mixed results. Some of the items were not working properly and had to be returned. Others are OK. Right now, I have returned TWICE the same tablet that was not working properly over a month ago and still haven't gotten my refund/credit. When I have had to make a complaint, 3 different agents send me the same email asking for a survey.

Date of experience: May 16, 2016
Georgia
1 review
0 helpful votes
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Blemish removal kit
May 21, 2016

The order process was effortless and I experienced good service. The product was as promised and I am satisfied. I will do business with your company again.

Date of experience: May 16, 2016
Michigan
1 review
0 helpful votes
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Just OK
May 21, 2016

The MKF purses I ordered never came, and I was not notified of the delay or reason. I inquired several times about them and never received a reason. Finally, they were cancelled, but I received a Choxi credit rather than credit my VISA, which I preferred. Makes me hesitant to order.

Date of experience: May 16, 2016
New Jersey
1 review
0 helpful votes
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Sucks probably wont return
May 19, 2016

Have not received all my items and never received a tracking # for any of them. I purchase a item to receive it not wait a month and not have either one my money nor my item

Date of experience: May 16, 2016
Illinois
1 review
0 helpful votes
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Delivery
May 19, 2016

I ordered golf sox and bath mats. I received the sox in good time and I like them a lot. I still have not received delivery of the bath mats after over a month. I inquired to the position of the rest of my order and was told that the orders come from different places. I cant understand why its been over a month and have not heard or received delivery of the rest of my order. I love shopping with you, but I will not order anything else without the delivery of my order. Thank you

Date of experience: May 16, 2016
Montana
1 review
0 helpful votes
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No product
May 19, 2016

Still a month later my sheets have not been shipped nor have I been offered a refund.

Date of experience: May 16, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States