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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Texas
1 review
0 helpful votes
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Satisfied
June 6, 2016

I been ordering stuff off & on for the past two years and I've been satisfied with all my purchases. And I really like the prices.

Date of experience: June 3, 2016
Nevada
1 review
1 helpful vote
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Very dissatisfied
June 5, 2016

Hi! I ordered 8th items and i did receive just 4 items. Same day i call customer service of Nomorerack, i call 3 more times, they told me, not calling them, they call me liar, they never return my money back or send missing items, not even saying ( we are sorry, we try to do something about this situation). That was more unprofessional, unrespectable, rood service, i ever had. Specially for the company ( it's very bad look and bad name), i put in the Facebook to, about this company. Also it's was my 4th order and every order was from $100 to, to $400. I was not bad costumer. My name is Anaid T-Frank, email *******@cox.net

Date of experience: June 2, 2016
New York
1 review
0 helpful votes
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Never did get my order
June 5, 2016

I ordered a photo machine and waited about a month called and asked about it was told they did not have one yet. Told them ok I would wait after a few weeks was told they could no longer get this product gave me credit and I believe a 10 dollar discount on my next purchase.My opinion customer should be informed if there is a problem getting the order from the first week on and told what is going on with the order. This is just my thoughts for your company did not really bother me but bet there are people out there that will be unhappy with that. Just for your info I did not have a big problem with it.

Date of experience: June 2, 2016
California
1 review
0 helpful votes
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Great Prices
June 5, 2016

I ordered 3 items. 2 arrived rather quickly the third was out of stock so they notified me an immediately issued a credit. Happy with service too!

Date of experience: June 2, 2016
New Mexico
2 reviews
0 helpful votes
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Choxi never disappoints!
June 5, 2016

I've ordered multiple times, and recommended the site to many people in the last year.

Date of experience: June 2, 2016
Florida
1 review
1 helpful vote
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Disappointed
June 5, 2016

Half the order was shipped right away but the other half wasn't shipped for at least 3 weeks and that was after I contacted customer service.

Date of experience: June 2, 2016
Kansas
1 review
0 helpful votes
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Jewelry
June 5, 2016

I am very pleased with the quality and promptness in which my order was handled. Although an item I had ordered was not available, Choxi credited my account promptly. I have been a customer for a couple of years and intend to stay a customer.

Date of experience: June 2, 2016
Florida
1 review
1 helpful vote
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It was my understanding that I responded to an email promising free shipping. Instead, I was charged for it. Since it was only two dollars, I didn't pursue the matter, but it rankles no-the-less.

Date of experience: June 2, 2016
Illinois
1 review
0 helpful votes
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My order was not delivered!
June 4, 2016

One of the items I paid for was not even shipped and it's been months I bought it. The lack of customers protection makes me not buying here again.

Date of experience: June 2, 2016
Louisiana
1 review
0 helpful votes
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Satisfied Customer
June 5, 2016

Always satisfied with whatever I have purchased from Choxi and the price related to the quality.

Date of experience: June 2, 2016
Maryland
1 review
0 helpful votes
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Awesome Deals!
June 5, 2016

I have always received great deals at Choxi. All products are shipped quickly & are tracked to your door! I would recommend Choxi to my friends!

Date of experience: June 2, 2016
Texas
1 review
0 helpful votes
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Intermittent service
June 4, 2016

It seems since the new year, Choxi's selection and delivery has diminished. For my last 6 orders, I've had to follow up with them. Average delivery is close to 20 days, not the stated 7-15.2 of my orders could not be fulfilled (I wasn't advised until I sent a follow-up email). One order was completely incorrect. Sent email in March still no reply as of today.

To their credit they immediately give me credit for future purchases, but I'm hesitant because of my recent experience.

I don't recall these issues with the original company, NOMORERACK.

Date of experience: June 2, 2016
Massachusetts
2 reviews
0 helpful votes
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I would highly recommend Choxi, it's a great website with good merchandise and good deals. There have been some complications with an item not being in stock after I had already ordered it or having to contact them twice to receive a refund, but any issues I have had with them have been resolved with very little fuss.

Date of experience: June 2, 2016
New York
1 review
0 helpful votes
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Sandals
June 5, 2016

I purchased a pair of sandals. Ordering was very easy and they were quickly delivered. I was very satisfied.

Date of experience: June 2, 2016
Minnesota
1 review
0 helpful votes
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Very Satisfied
June 5, 2016

Site is easy to use, products arrive in good condition

Date of experience: June 2, 2016
Mississippi
1 review
0 helpful votes
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Disappointed
June 4, 2016

I've ordered towels from this site three times and only once have I recieved what I wanted. Once again I'm trying to order towels from this site. Il wait and see what happens.

Date of experience: June 2, 2016
New York
1 review
0 helpful votes
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Overall review
June 4, 2016

Never get the same answer and always have to follow up

Date of experience: June 2, 2016
Alabama
3 reviews
0 helpful votes
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Great Site!
January 18, 2021

Here you can find great bargains on terrific products and excellent customer service. Love this site!

Date of experience: June 2, 2016
Mississippi
1 review
0 helpful votes
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Always Reliable
June 5, 2016

I've never had a bad experience shopping on Choxi. It's always my Christmas go-to!

Date of experience: June 2, 2016
California
1 review
0 helpful votes
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Missing order
June 5, 2016

Got an email back saying that when they are shipped I will get an email back
But no estimated delivery time 1 week 1 month 1 year 10 years

Date of experience: June 2, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States