jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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While I love their merchandise, their customer service needs help! I needed to know how to return a pair of mens shoes. I bought two pairs knowing one of them would fit my husband, but when buying online, you don't know until you get them. Naturally, the first pair he tried on did fit him. The others had to go back. BEFORE my problem was solved, Choxi sent emails stating: "Your request (#*******) has been solved. To reopen this request, reply to this email or click the link below:
https://choxi.zendesk.com/hc/requests/*******." My request was NOT solved. They need to better understand what it feels like to have someone claim your problem is solved when it was definitely not solved at that time. Thank you.
Very easy to use site, quick deliveries, no problems ever, highly recommended!
Choxi is an awesome website. Unique & everyday items can be found at great prices. They are always adding new products & every once in a while there are even items that are 100% OFF! You cannot lose when you shop with Choxi. It's like a treasure hunt!
With one exception, which was as much my fault as Choxi's, I've been very satisfied with the items I have purchased for myself and as gifts. Nothing but happy, thank you!
I only ordered once and was blown away by the service, that they have a new customer now. There prices are the lowest as well.
I always find what I'm looking for & the the bargains are amazing! This is my new favorite place to shop.
I am a regular customer of Choxi, when it was Nomorerack! Always satisfied
The items came quickly and I am enjoying both the towels and top. However, the chill towels did not come with instructions nor did it say where it was made or if it was chemically free. I suspect it may be made in China
I have been buying from Choxi (formerly NoMoreRack) for over a year and I have never had any problems with them or any item I have bought from them. I have only had to return one item and it was done in a very professional manner and much to my satisfaction. I will continue to shop from them and have introduced several others to the company.
Right on time, Price was perfect. Product was Awesome.
Great selection to pick from.
Thank you so MUCH
It would be perfect lest died orders, sometimes paying and do not get, I do not know also why they are not shown all my orders on my history and no refund money.
Choxi is a worth while retail site. The price is right and the quality is super. I would recommend anyone and everyone to try it.
Thank you Choxi team...
Good prices and useful products but it takes them forever to ship your order...
If you're diligent, you can get a lot of gift and necessity shopping done here - just be careful not to buy things because they are a good deal! (guilty:-)
I've ordered well over 100 products over the years and have always been satisfied. Once or twice a shipping issue arises and they are very good at resolving quickly. One of my favorite sites.
I have ordered several things and have been quite happy. However I have emailed customer service several times regarding order number ******* as to status of order to no avail! I said in last email that I will not order again from Choxi until I have info on my order. You have already charged me for the product.
Have not had any issues with product or not receiving the items. Have used this service for a few years now.
The watch, bluetooth speaker, twin mattress pad, twin mattress saver, foam alphabet and number set and boots all were better than I expected. The only complaint is that the boots are wide calf and not labeled as such.
I've used Choxi way before they became Choxi (nomorerack). It's a great site to score some awesome deals on high ticket items. You can usually always find something that you can't get in stores and it's just fun to browse!
Everything is fine, in general, but a couple of things I don't like. First, $2 shipping for EACH ITEM?!?!? I have often gone to the site to buy several things and then decided to scrap it all because the shipping for 5 little items--that should all be sent at the same time, in a single order--came to $10! And they didn't even weigh a pound! Talk about annoying! It's a great site and a good shopping experience if you're buying a single item that's heavy. Otherwise, the shipping cost is prohibitive. Also, when you look at items on the page, they change places all the time! That is really annoying. I go into an item to see the details, and when I go back, I'm never in the same place! It's frustrating so I don't go there often.
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members