jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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I decided to give Choxi another chance. BIG mistake. I had ordered a Seattle Seahawks throw and a pair of earrings as Christmas gifts. Today I got a Dallas Cowboy throw and a earrings/necklace set also Dallas Cowboys. I also got an email from Choxi saying a different order had been delivered yet I have not received the item in question.
I contacted Choxi customer service. They sent me two return labels via email. I do not have a printer or access to one. The items must be packaged in specific packaging and returned via UPS. Then I get to wait for Choxi to get the items and process my return to get a partial refund. Never will I shop here again.
I love Choxi and have been very satisfied with the items I have purchased. However their website often gives inaccurate information on the customer orders page. I have had to contact customer service multiple times because of this. Five times just in the past month. On one of my purchases the item just was not being shipped by the supplier. I contacted customer service and they offered to cancel my order since they were unable to get information from the fulfillment center. After agreeing to cancel I received another email from another customer service rep telling me I could not cancel. I wrote again asking why when that was offered by the first customer service rep. I got a reply back from a third customer service rep and was told that my order had been cancelled but I would not get a refund for 7-10 business days. I still had a few items on my Christmas list to buy but I will not be buying them from Choxi. I would rather have to search for the items I want or even pay a little more than to have to deal with such poor customer service.
Great experience. Original price $30. - coupon $10= $20 total price great deal
I am always so excited when I get the packages and I can't wait to open them. Even though they are purchased for Christmas gifts and not myself, I am just as excited as if they were for me. I also can imagine how please they will be. I love the faux fur throw blankets. Thank you for having such wonderful gifts that I can afford.
Im sorry I have to write this. Iv been with n. M. r. 4 a few years. Choxi gave me a 20 dollar credit and was told by 3 reps., that it was good until dec. 5th, when I went 2 use it on nov. 30th it was gone. When I called the rep said there was no record of it. I asked if they could check the phone records, they said they couldn't check. I wasn't lying, I did have one, three reps saw it. N. m. R. always honered a credit until it was up. You r rushing people 2 shop, making them hurry. Your customers might need 2 wait 4 their next paycheck. I have allways told people about n. M. r.,. I got a friend 2 buy last weekend, before this happened 2 me, she spent over 400 dollars. I will tell her 2 b carful sopping with u from now on. Choxi is not n. M. r. I trusted them. Choxi is getting some bad reviews I can see why. If u screw your customers they wont come back. Remember the publics not stupid. So get it while u can. I would like 2 feel good again about shopping with u. Thank u.
The quality of the linens I purchased were better than the description. The price was crazy savings. Very pleased with my purchases.
I love Choxi! It's my "go-to" place for everything I need that is too expensive elsewhere. And if anything goes awry, the customer service representatives are right there to investigate and remedy the problem. It's simply incredible the variety of what you carry, and the savings are too. CHOXI FOREVER! That's what I have to say. Have recommended it to everybody I know.
I have ordered various items of clothing, and have been very pleased with the items and prices. I have also received the items very quickly.
My experience went well, only issue I had was offering items a month in advance just to be emailed weeks later that they were not available. They should not post what's not in stock.
I am always very pleased with the products I buy at CHOXI. Products are not seconds and an excellent buy.
Lwys satisfied with products, service, customer service... always the best. That is why I purchase so much from you every Christmas season an ometimes dring yr as well. Thank you so much
Please has always been nice and easy to work with. If you have a chance to get those bras do! So comfortable.
I love to shop at Choxi.com thinks are ez to found and the prices are great.
I have made a number of online purchases these past weeks preparing for the Holidays. The products have been as described and I am very happy with the shipping as well. I'm happy to and have told many friends and family about your online store.
Sincerely Mary J Bernard (Happy Customer)
Have not been disappointed with the items purchased so far
I have always gotten great deals on quality products. I will definitely be back!
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members