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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Florida
3 reviews
61 helpful votes
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Sweater blues
December 13, 2015

A long sweater I ordered as a gift in what should have been the appropriate size had such small arm openings that only the smallest of women could find it a comfortable fit.

Date of experience: December 10, 2015
California
1 review
0 helpful votes
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Shop at leisure... Customer service is friendly and effecient. I have bought a lot of things over the years, honestly, some didn't do so well as far as endurance, however overall I have been very with products, customer service and shipping.

Date of experience: December 10, 2015
New York
1 review
1 helpful vote
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Didn't get credit
December 13, 2015

I returned an item a week ago yesterday and was told I should have gotten my refund within a week, haven't received it as of today, will definitely check again tomorrow!

Date of experience: December 10, 2015
Pennsylvania
1 review
0 helpful votes
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Business as Advertized
December 13, 2015

I have ordered from Choxi on a number of occasions and I have always been satisfied. The products are always of good quality and arrive within a reasonable amount of time. On the one occasion when I did have a problem with a shipment the customer service department bent over backwards to solve my problem.

Date of experience: December 10, 2015
Oregon
1 review
0 helpful votes
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Great Customer Service
December 13, 2015

Have had no issue's, ordered one thing I wasnt happy w/ the quality of & was given a credit on acct as well as kept product. Gave to homeless center along w/ some other items.

Date of experience: December 10, 2015
California
1 review
0 helpful votes
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Proffessional, Polite, Quick
December 13, 2015

I accidentally ordered perfume three times. When I hit the submit button nothing happened. I checked credit card online the first time and no transaction was shown.the next day. So I ordered again. When I hit submit, again nothing happened. The third day I ordered and hit submit and received an order confirmation. Three bottles of the same perfume arrived, and I only have one girlfriend. Even though all sales are final, and that is posted, Choxi sent return labels and credited me for the two returned bottles of perfume.

Date of experience: December 10, 2015
Alabama
1 review
0 helpful votes
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Product is exceptional
December 13, 2015

I have ordered successfully a couple of times in the past week. Everything that I have ordered was above what I had thought it was to be. Will be ordering again.

Date of experience: December 10, 2015
Arizona
1 review
0 helpful votes
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Discounted prices for quality products
December 13, 2015

I have been very satisfied with the products and service from Choxi. Products are excellent quality, especially the sheet sets. I have purchased a variety of products and all take a lot of wear. Customer service is excellent!. One product was not received and I sent and email to cs. I got a response that product no longer available, and given a credit. I will continue to shop with Choxi.

Date of experience: December 10, 2015
Illinois
1 review
0 helpful votes
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Reviewing Choxi
December 13, 2015

No complaints! Excellent service, nice products... especially the sterling silver jewelry!

Date of experience: December 10, 2015
Alabama
1 review
0 helpful votes
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Easy shopping
December 13, 2015

Easy to complete purchase. Very happy with the quality of the sheets I ordered. Price was great. Fairly quick shipping.

Date of experience: December 10, 2015
Texas
1 review
0 helpful votes
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Convenient
December 13, 2015

Nice to buy online and pay little to no shipping. I have done most of my shopping on Choxi.

Date of experience: December 10, 2015
North Carolina
1 review
0 helpful votes
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Great Boots at a super price
December 13, 2015

I have looked at DAWGS boots on their website. At Choxi they are less than 1/3 the retail price.
Great price- great boots. I liked them so much I ordered four pairs

Date of experience: December 10, 2015
New Hampshire
1 review
0 helpful votes
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Really a good quality latest purchase
December 13, 2015

When u place and order with choxi you know the product is something you'll
Like and the person or persons you'll give it to will like as well because the quality is there.

Date of experience: December 10, 2015
Massachusetts
1 review
0 helpful votes
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Service is a little better
December 13, 2015

I have no problem with the products on the site, my only concern has been with prolonged delivery times and lack of communication. My latest purchase was very positive, notified and kept up to date on delivery, but I can't help but keep in mind, past purchases, that were severely delayed and then canceled by choxi.

Date of experience: December 10, 2015
California
1 review
1 helpful vote
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What a nightmare to try and return anything. You never answer people for days to try and return items that are defective. Size 8 shoes are size 6

Date of experience: December 10, 2015
North Carolina
7 reviews
27 helpful votes
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Will continue shopping here!
December 13, 2015

I only rated this 4 our of 5 because on this particular order one item took much longer to ship and was a little difficult to track down. However, I will continue shopping with Choxi becuase they are usually very quick to ship, have good prices and good merchandise. I ordered several times with NoMoreRack and haven't seen any problems.

Date of experience: December 10, 2015
Georgia
1 review
0 helpful votes
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Missing Order
December 13, 2015

This was ordered on the 17th of Nov. Shipped on the 24th but never received. It was never delivered to this address.

Have not received answer to this email yet!

Date of experience: December 10, 2015
Florida
1 review
0 helpful votes
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Service is great, product - not always
December 13, 2015

When buying be careful about the quality and the size, pretty often it's not what you expect, however customer service will help you to solve the problem without any grief.

Date of experience: December 10, 2015
California
2 reviews
0 helpful votes
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Best shopping site ever!
December 13, 2015

I have ordered so many diverse items from Choxi (formerly NoMoreRack). I have always been more than satisfied with everything I have bought. I love the hours of free shipping, I wait for those, and everything arrives so fast! I know when I order a gift, it will be here in time.

Date of experience: December 10, 2015
Illinois
1 review
0 helpful votes
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Somewhat Satisfied
December 13, 2015

Two of my orders were lost by way of the delivery system (UPS/USPS). Filling orders takes some time.

Date of experience: December 10, 2015

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States