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jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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Glad I was given a refund in an item they sent the wrong size in.
Purchasing items was great. I did have to return a ring and the return was pretty easy. Did't have any problems. Customer service was a great help.
I have ordered many items from Choxi over the past several months. I've only now had any problems, but when I've notified customer service, they respond immediately and work to resolve any issues asap.
I will continue using Choxi and recommending them to my friends.
I have never been scammed and have always received my merchandise. I recommend your site to friends.
I am always satisfied with everything I purchase from Choxi. I purchased my husband some thermals and he love and fit and style, once we received the thermals he asked me to order 3 more sets.
Had to email to check order status as it had been a long time between order and delivery information. Customer Service promptly answered my email, and checked on the shipment. Shipment arrived a few days later
This time I ordered it is being shipped to me 2 weeks later. Last time just a few days
Product was what was expected and arrived faster than expected. Good work Choxi
I was charged three times for one order. As it should never have happened, it was taken care of after I called. My credit card was credited in five days.
I have bought many pieces of jewelry from Choxi and have never been disappointed.
I have purchased numerous items through Choxi and have been very pleased with most everything. Good savings on lots of items!
Good quality and value. Delivered in a timely manner.
I have had wonderful experience with Choxi. This makes my shopping so much easier.
Choxi has some great prices on a lot of items. That is what keeps me coming back. I have been disappointed with the level of service (i. E. refunds, shipping, tracking) that I have received however.
My orders always arrive when it is announced when they will arrive.
I shop Choxi monthly. I love the deals.
I especially love the loyal customer discounts.
Choxi had a decent amount of name brands and after market products for better than average discounts. It's well worth it if you can shop during their limited free shipping window. I have been satisfied with the majority of my purchases. However, Choxi's return policies and shipping times can use some improvements.
They never ship all of your merchandise together and it takes to long to receive it. No different than Nomorerack.
Answer: Stone fell out of my jewelry the first time I wore it. I will never order from this "cheater" company again!
Answer: I would suggest you shop elsewhere. There are negative reviews all over the internet and on this site about the way Choxi conducts business.
Answer: I wouldn't - if anything goes wrong with it, you may never get a refund. It took me 20+ emails to get credit for $72. There service is terrible! I buy a lot online, I will NEVER USE them again!
Answer: I am a vendor who sold $11,400 of product to Choxi. I drop shipped the items directly to Choxi customers within 24 hours of receiving the order from Choxi. Chop convinced our company to extend terms to Choxi. We have never been paid the $11,400 from Choxi. We advised them that we were stopping all future shipments. They continued to sell our items, accepting customer money, knowing that we were not going to fulfill any orders received from Choxi. This seems to me to be outright fraud. We have been unable to get any payments from Choxi. They give us the same run around they give consumers trying to get their money returned. We're all in the same boat.
Answer: I will do that but so far I have followed all instructions from your customer service staff and believe me they have made a number of promises that have not been kept. To add insult to injury I am getting e-mails from the company saying "we miss you and want you back."
Answer: Dear Patricia, Thanks for reaching out! Here at Jclub.com our return policy and the process to return is simple. We issue FREE return labels through via email. Once you have received the return authorization email, there will be a list of instructions on how to successfully return items you would not like to keep. All the way at the bottom of the email there will be an attachment. The attachment is the return label. All you have to do is print the return label out and stick it on to The package. Please call us to get your return label (+1 844 465 2582) We are opened Monday through Friday 9am to 6pm Or feel free to email me personally: [email protected] Kind Regards, Stephanie.
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.

