jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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All my purchases for gifting and personal use have been at affordable pricing and rapidly delivered. Thanks Choxi!
I buy from Choxi often. I love the deals, the savings, and the service.
Choxi has been a great company that will deliver your items on time and in great condition!
I am very happy with the perfume, iPad cover, lady's warmer, but I am not happy with jewelry chains, they only lasted a couple weeks.
I purchased gifts for my daughters and they loved the. With their new trunk storage space organizer they can keep food from falling over and they can keep tools store. Shipping was fast.
All orders showed up on time before Christmas tracking was a little sketchy but fine
Overall, I would say that I have had a good experience with this website. However, on my last order (third of three total), there is one item that still hasn't shipped, the tracking number doesn't track anything, I've received no explanation, and all the other items have been received. I was billed for this item two weeks ago, so I don't like it when a company takes my money, doesn't send my order, and doesn't explain why. One thing on my order was a little slow to ship, and I figure, it's Christmas, volume is probably crazy right now. But this one, it's still another week past when the last item shipped, and still nothing. So I'm probably officially annoyed by now. Because now I have to go back and file a whole customer service ticket, find out why, ask questions, wait for answers, etc... it's a bother. And that's a bummer when everything else has been pretty smooth.
So all in all, I give them a pass -- it's Christmas, shipping and fulfillment can get slow, can get complicated during Christmas. So it's okay, not that huge of a deal. But I wish someone would TELL me that it's happening instead of me just wondering and now I'll have to ASK if I want to know.
That's all.
Gave them as a gift for Christmas and my daughter-in-law loved them.
I have bought several different things from this site, and I have been VERY satisfied with EVERYTHING except the computer tablet I received last month. I have been unable to get on ANY Wifi ANYWHERE since I received my purchase.
I would really appreciate an answer to my emails.
I log on Choxi. Com select my choice select buy now, then submit.
I ordered most of my Christmas gifts through CHOXI and am really impressed with them! Everything arrived in a timely manner and was exactly what I expected. Anything I need from now on I will order thru CHOXI.
Choxi has great service and easy returns if something isn't perfect. The selection is huge and the prices are almost unbeatable. I've been buying from them for 4 years. They always have new selections. Life is great with Choxi.
Everything I have ordered from Choxi has been great quality and great prices. Can't beat the shipping prices either!
I am not too happy about a situation in where I bought a toy for my 10 year old grandson back in Nov ahead of the Christmas rush and mailed it to my grandson in time for him to open on Christmas Eve, Well the toy did not work right out of the box and now Choxi will not accept a return or offered to replace it because it has been over 30 days. Given the fact that I have spent large amounts of money and referred plenty of customer to them they will not replace a toy that cost $55.-- because of policy... Apparently they do not understand that people buy presents way ahead of 30 days for Christmas giving. Any other store would have no problem doing so.
I ordered three alternative goose down comforters from Choxi on 11/27/15. Started contacting the company 12/8 as no tracking number or shipment. No answers and then they tell me they guaranteed delivery by 12/24. On 12/22 I contacted them again and received an email back that my order was now CANCELLED and I wouldn't get my money back for 5-7 business days - after Christmas. No shipment, no Christmas presents for 3 of my kids and no money to replace the gifts. Customer service was no help nor was the manager. Funny thing is, I checked today and their website is still advertising the comforters for sale - Horrible! BUYER BEWARE
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members