jClub.comReviews 7,425

All products arrived separately, some within days of my order and others didn't ship for 3 weeks. Other than that inconvenience, I have no complaints about the quality of the products I ordered. All function as described, and were very affordable.

-Ordered 2 sets of 2 Transcend 64GB MicroSD Class 10 Memory Cards 11/18/15.
Contacted Choxi 12/14/15 to find out where they were as they were Christmas gifts. Was told they would contact the "manufacturing partner" about the delay, but Choxi guaranteed I would get the memory by 12/24/15.

-On 12/24/15 (after Mail, UPS and FEDEX delivery) Choxi was again contacted regarding Memory Cards not being delivered. Their reply was "the day was not over yet" and to contact them 12/25/15. I questioned if they realized 12/25/15 was Christmas?

-On 12/28/15, I called back regarding the still missing order. After the usual "we will contact the manufacturing partner, I was told they would issue me a partial credit for my "inconvenience" and to check back in 3 days.

-On 1/2/16, I received an email stating they were unable to fulfill my order and I would be issued a refund within a week. I checked the website and the same Memory Cards were still offered for sale. I then checked my account which originally had the Inconvenience credit posted and it was removed.

-On 1/3/16, I contacted Choxi regarding these actions. I was told my purchase price was refunded. When asked about why they still had the Memory Cards listed, I was told I could repurchase them. When asked about the "inconvenience " credit that was removed from my account, I was told it was removed because they refunded my purchase price. (It appears that after multiple phone calls, much wasted time, over 6 weeks of delays and still not getting what I paid for, the refund {of which I haven't seen yet} cancels out any inconvenience.)

-So bottom line is: If all goes well, you may not have any issues. If there is a problem with your order, it is not their fault. If they guarantee something, that guarantee means nothing. If they issue you a credit they will remove it at their whim.
BAD BUSINESS PRACTICES. YOU LOST MINE.

I originally purchased two iPads from choxi.com. One was immediately returned because it was dented. The other I kept because it had no signs of damage or use. These iPads were not labeled as used, refurbished, or open-box. They arrived sealed in plastic. The problem is the iPad I kept I have proven to be pre-owned. I didn't find out until months after owning the iPad when I needed to use Apple support. Upon entering the serial number to this iPad I find that the year-long support that Apple offers has already expired and I can't add the serial number to my support account because it is already claimed by another person. I have been in communication with Choxi support for weeks. They have completely ignored the issue of the iPad being used and sold as a new product. I'm assuming both of the two iPads were used because one was damaged. I no longer have the other to check the serial number so it's just a logical guess. This points to a bad practice of reselling used items as new and not a one time mistake.