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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Georgia
1 review
0 helpful votes
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Dog bed
July 27, 2016

I ordered a dog bed and was sent the wrong one, shipped it back. They refund the amount minus the shipping,

Date of experience: July 24, 2016
District of Columbia
1 review
0 helpful votes
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Great Job Choix
July 27, 2016

I got my items faster than promised. I am extremely satisfied with the quality and workmanship of the products. I was so satisfied with my first set, I ordered a second. I would recommend your site to anyone.

Date of experience: July 24, 2016
Illinois
1 review
0 helpful votes
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Always happy
July 27, 2016

I have yet to have a negative experience and the items I bought have been top notch

Date of experience: July 24, 2016
Canada
3 reviews
0 helpful votes
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Great Experience
July 27, 2016

I purchased a Dyson Hand Vac and am very satisfied. Great customer service and shipping was prompt.

Date of experience: July 24, 2016
Texas
2 reviews
0 helpful votes
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No word about half my order
July 26, 2016

On 6/21/16, I ordered two items (and was supposed to get a free magazine). I received the sheet set I ordered within a week. I have heard nothing at all about the other item, a Sport Force Portable Outdoor 2-Person Hammock - Assorted Colors, and it has been over a month. It was purchased as a gift for my son. In an order a few months ago, something similar happened. Three months after my order (a clothing rack), I got word that I would not receive that item and I was given "store credit." I needed and wanted that item or I wouldn't have ordered it. I need and want this hammock, but I am thinking the same thing will happen. I wrote to you about this already and got no reply. I love your prices and selections, but this problem makes me reluctant to buy from you. If this hammock gets cancelled, I will be sure to let my friends know.

Date of experience: July 24, 2016
California
1 review
0 helpful votes
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Most never arrived
July 26, 2016

Ordered 8 items but after 6 weeks only two were shipped. Customer service response is very prompt and polite. I cancelled the remaining items but have lost confidence that using the store credit will actually result in the receipt of the items purchased.

Date of experience: July 24, 2016
Ohio
1 review
0 helpful votes
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I have been a frequent customer of nomorerack for years. It seems that since it has changed over to choxi that 50% of my orders I don't receive and have to cancel or re order. Other sites such as Tanga, ect. Have the same great deals and I receive my orders within days. Getting very frustrated with this site and the generic responses that you have to go through to get re-imbursed. My last no show item only got me a store credit not even re-imbursed

Date of experience: July 24, 2016
Washington
1 review
0 helpful votes
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Good quality
August 25, 2016

I've always had the best of service along with quality care and merchandise.

Date of experience: July 24, 2016
District of Columbia
1 review
0 helpful votes
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Choxi
August 25, 2016

I have ordered many times and have not had any problems. Never had anything broken or missing in shipments so can't speak on customer service.

Date of experience: July 24, 2016
South Carolina
2 reviews
0 helpful votes
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SLOW!
July 26, 2016

I placed an order OVER 7 wks ago and it still hasn't shipped! No notifications to let me know why, etc! Pole saw and ring!

Date of experience: July 24, 2016
North Carolina
1 review
0 helpful votes
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Excellent
July 26, 2016

Great shopping, fast shipping, and wonderful pricing. Thanks

Date of experience: July 24, 2016
New York
2 reviews
0 helpful votes
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Love your website. I wish your tracking system was a little better so I knew when I was receiving my purchases

Date of experience: July 24, 2016
Florida
1 review
0 helpful votes
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THE RINGS WERE STILL THERE!
July 26, 2016

I FOUND THE SAME RINGS, NOT, SURE BUT I THINK EVEN $1.00 LESS! NEEDED A SIZE UP, SO ORDERED THEM AGAIN. JUST WISH I COULD HAVE HAD THE FREE SHIPPING, HAD $8 TO PAY FOR THAT. THEY ARE BEAUTIFUL RINGS!

Date of experience: July 23, 2016
California
1 review
0 helpful votes
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Products and customer service
July 26, 2016

I am very pleased with my last questions I had. Love all of your products.

Date of experience: July 23, 2016
California
1 review
0 helpful votes
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Most of the time is awesome
July 26, 2016

My only problem is I'm not getting the passwords for your great deals!

Date of experience: July 23, 2016
Minnesota
1 review
0 helpful votes
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Waiting still
July 25, 2016

Since I made this purchase over a month ago, im still waiting for it to be shipped out!

Date of experience: July 22, 2016
New Jersey
1 review
0 helpful votes
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Not happy with Choxi
July 25, 2016

I have not received the knife set I ordered over a month ago. I have to send an inquiry when they should be contacting me and giving me an update on my order

Date of experience: July 22, 2016
Georgia
1 review
0 helpful votes
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Not delivered
July 24, 2016

I still have not received one of the orders that I purchased.

Date of experience: July 22, 2016
Texas
1 review
0 helpful votes
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Delivery
July 24, 2016

The order was completed, I didn't like the delivery done in phases. But I am satisfied with the products and the amount of money that I saved.

Date of experience: July 21, 2016
Indiana
1 review
0 helpful votes
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It is a love/hate relationship
July 24, 2016

I think they would be better off telling you up front that it might be months before you get your order, and oh, by the way, we can't get in touch with our "trading partners" and tell you why it is taking so long. I have been happy with most of the items I get but after a couple of months of waiting, I tend to get frustrated.

Date of experience: July 21, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States