Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
We monitor reviews for authenticity
I have made over 15 purchases from this company so far everything been excellent.
Overall, the products are exactly what is advertised. No issue. Would've given 5 stars except I've had to wait for several weeks for shipping on an occasion or two
When I noted on a customer survey that I wasn't satisfied with a product, Choxi proactively reached out to me to suggest that I return it. They then emailed all of the labels and authorizations necessary to complete the return and processed quickly. That was my first return to Choxi and it compared favorably to other vendors.
I've been happy with everything I've received, my only complaint is that you emailed me a $10 off coupon and the site wouldn't let me use it. Kept trying several times with no luck before it expired.
I have been extremely satisfied with all my Choxi purchases. I have ordered fun stuffs for me and a few gifts for family. Everything is as expected, and I love opening the packages.
After reviewing a deal, whether you bought it or wanted to continue looking at more items, when you left the view deal it took you all the way to the beginning of the items instead of where you left off. Finally, got so frustrated I left the site all together. Spend a lot if time for nothing. You should consider a fix for this issue.
Great product, At a Great Price. High quality Merchandise
Choxi always has good prices, but this time I received a $10.00 off $30.00 discount and that made the purchase a little sweeter. Shipping was fast.
I've placed several orders with Choxi and everyone has been great, customer service is wonderful when you have a problem or a return. Shipping is quick and always packed well. The site is full of great buys all the time and they have about anything you might be looking for in a gift for family or a friend as well as wonderful things for yourself.
It was very easy to shop Choxi. I got my floor mat recently. I was in no rush to get the mat so it didn't matter that it didn't arrive within a week. The mat is a little small for my liking but that is my problem since I am poor in trying to visualize the length of the mat when the dimensions were given to me.
No problem ordering, was very easy and quick.
Every thing I have ordered was shipped right away and arrived in excellent shape and looked just as on their advertisement.
I have oordered from Choxi quite a few times. I have always had good communication th them. I love the products.
I look at the site often and on Christmas I got some things for myself. I like that Choxi offers buying protection and sends me e-mails letting me know when items have been shipped and delivered. Every experience with this site has been positive for me.
I love the site. The only thing is returns are hard. I'm an older person and they sent the label on my phone. I had to find a printer. Then there's several more steps. It's difficult for people who aren't tech savvy.
My overall experience with Choxi was very good. The only problem I found, that the shoes/boots run extremely small. Even ordering up a size did not fit. Manufacturing should make an adjustment. I needed a size 10 clog when I wear a size 8. Had to return and reorder from size 9 to size 10. Ordered a size 9 boot and could not even get my foot in it. Return process is good, no postage needed.
I have been very happy with my experience with Choxi. They have been responsible in every item I have bought. There is real value in buying their discounted merchandise.
Answer: Stone fell out of my jewelry the first time I wore it. I will never order from this "cheater" company again!
Answer: I would suggest you shop elsewhere. There are negative reviews all over the internet and on this site about the way Choxi conducts business.
Answer: I wouldn't - if anything goes wrong with it, you may never get a refund. It took me 20+ emails to get credit for $72. There service is terrible! I buy a lot online, I will NEVER USE them again!
Answer: I am a vendor who sold $11,400 of product to Choxi. I drop shipped the items directly to Choxi customers within 24 hours of receiving the order from Choxi. Chop convinced our company to extend terms to Choxi. We have never been paid the $11,400 from Choxi. We advised them that we were stopping all future shipments. They continued to sell our items, accepting customer money, knowing that we were not going to fulfill any orders received from Choxi. This seems to me to be outright fraud. We have been unable to get any payments from Choxi. They give us the same run around they give consumers trying to get their money returned. We're all in the same boat.
Answer: I will do that but so far I have followed all instructions from your customer service staff and believe me they have made a number of promises that have not been kept. To add insult to injury I am getting e-mails from the company saying "we miss you and want you back."
Answer: Dear Patricia, Thanks for reaching out! Here at Jclub.com our return policy and the process to return is simple. We issue FREE return labels through via email. Once you have received the return authorization email, there will be a list of instructions on how to successfully return items you would not like to keep. All the way at the bottom of the email there will be an attachment. The attachment is the return label. All you have to do is print the return label out and stick it on to The package. Please call us to get your return label (+1 844 465 2582) We are opened Monday through Friday 9am to 6pm Or feel free to email me personally: [email protected] Kind Regards, Stephanie.
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.

