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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Texas
1 review
0 helpful votes
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Phone Bank
February 6, 2016

Bought it for my daughter, The delivery was very fast! She hasn't said anything so I'm assuming it is working fine. I bought one for my husband through you and he loves it!

Date of experience: February 3, 2016
Texas
1 review
0 helpful votes
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Good Job!
February 6, 2016

I had a quick turn around with my last order. It was of great quality, too.

Date of experience: February 3, 2016
Iowa
1 review
0 helpful votes
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Great Service
February 6, 2016

I had a bad experience when Choxi took over but since then they have done a great job. I have better receipts of my orders than I do with EBay orders.

Date of experience: February 3, 2016
Florida
1 review
0 helpful votes
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Very happy
February 6, 2016

I bought a comforter and a bobcat design blanket for the cold and not so cold winters here in Florida. They are perfect. Both are very warm, and not heavy. I thank you again Choxi

Date of experience: February 3, 2016
New York
1 review
0 helpful votes
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JerryAK
February 6, 2016

I had a question, and it was answered promptly
& professionally and to my satisfaction! Thank
You. Choxi has great products at the best prices!

Date of experience: February 3, 2016
Massachusetts
1 review
0 helpful votes
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LOVE CHOXI
February 6, 2016

I just love Choxi. I visit the site three to four times a week. Even when I don't need anything I still visit. Can't pass up those coupons.

Date of experience: February 3, 2016
Virginia
1 review
0 helpful votes
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Mychoxi
February 6, 2016

Have been well pleased with everything I have ordered. It is as described and always comes in a timely manner. Have ordered many times and have always had success.

Date of experience: February 3, 2016
California
1 review
0 helpful votes
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When an article of clothing is no longer available, it should be stated on the site or upon purchase. An article I ordered 3 different times and was charged to my credit card ended up not available weeks later. Now I wait for the 2 to 10 working days before a refund. Too frustrating to shop this way. Sorry, I can't give a good rating even though the price may be attractive.

Date of experience: February 3, 2016
Texas
1 review
0 helpful votes
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Somewhat Satisfied
February 6, 2016

One order sent incomplete (screws missing) and one order sent damaged, not from shipping, but from poor inspection before shipping.

Several other orders sent OK. So, throw the dice. It appears that if you have problems, after reshipping or a credit, Choxi offers you free shipping on your next order with a special email code sent to you. $2.00! Woopee!

Date of experience: February 3, 2016
Arizona
1 review
0 helpful votes
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Good products
February 6, 2016

Most of the time I have received great products that match the description on the site. The few times I have not and I didn't want the product then I have been able to return for a full refund.

Date of experience: February 3, 2016
Connecticut
1 review
0 helpful votes
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Fantastic Winter Boots
February 6, 2016

My boots were a great price and from start to finish I had a great expereince. They were delivered quicker then I thought they were going to be.

Date of experience: February 3, 2016
New York
1 review
0 helpful votes
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Choxi Rocks
February 6, 2016

Best prices. Best service. Free magazines to keep me busy until I order again

Date of experience: February 3, 2016
Texas
1 review
0 helpful votes
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Good service
February 6, 2016

I recent had a problem with an order so I emailed customer service they responded promptly. Although the results wasn't what I wanted they handled the situation quickly and professionally and credited my account for future orders.

Date of experience: February 3, 2016
Kansas
2 reviews
0 helpful votes
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Comforter Set
February 6, 2016

The product is of good quality. The cost was very reasonable. Very fast delivery. Overall, a good experience.

Date of experience: February 3, 2016
California
1 review
0 helpful votes
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Addicting
February 6, 2016

I am a multiple repeat customer because of the quality of products, ease of shopping, wide variety, prices, easy pay, and expedient shipping. The one time I had a delay in receiving an item, one simple inquiry resulted in immediate action and my item being tracked and delivered. Constantly getting compliments on the items I've purchased resulting in many referrals to Choxi. Keep up the good work.

Date of experience: February 3, 2016
Iowa
2 reviews
0 helpful votes
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Long wait
February 6, 2016

I ordered 2 items and got the first one in a little over a week, but the second item I had to e-mail to find out what happened to it. I finally received it yesterday, but it was a month long wait

Date of experience: February 3, 2016
Florida
1 review
0 helpful votes
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SITE SATISFACTION
February 6, 2016

I ENJOY SHOPPING ON YOUR SITE. THE VARIETY OF THINGS AVAILABLE IS INCREDIBLE. NOW WHEN I WANT TO BUY SOMETHNG OR EVEN JUST LOOK AT WHAT'S AVAILABLE I GO TO CHOXI FIRST.

I HAVE BEEN VERY SATISFIED WITH MY PURCHASES.

THANK YOU FOR PROVIDING YOUR SERVICE.

Date of experience: February 3, 2016
Arizona
1 review
0 helpful votes
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Good bargains to be had!
February 6, 2016

I have bought lots of items from Choxi, mainly jewellery. There are some excellent bargains to be had, and I would highly recommend this website.

Date of experience: February 3, 2016
Curacao
1 review
0 helpful votes
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CuisinArt Coffee machine
February 6, 2016

Received my machine, after 5 weeks stopped working.

Date of experience: February 3, 2016
Colorado
2 reviews
0 helpful votes
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Some items
February 6, 2016

Some items are great, but some, like the recent pair of earrings do not live up to the picture, also bras are advertised as one fits all, I found them pretty small.

Date of experience: February 3, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States