Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
We monitor reviews for authenticity
Bought it for my daughter, The delivery was very fast! She hasn't said anything so I'm assuming it is working fine. I bought one for my husband through you and he loves it!
I had a bad experience when Choxi took over but since then they have done a great job. I have better receipts of my orders than I do with EBay orders.
I bought a comforter and a bobcat design blanket for the cold and not so cold winters here in Florida. They are perfect. Both are very warm, and not heavy. I thank you again Choxi
I just love Choxi. I visit the site three to four times a week. Even when I don't need anything I still visit. Can't pass up those coupons.
Have been well pleased with everything I have ordered. It is as described and always comes in a timely manner. Have ordered many times and have always had success.
When an article of clothing is no longer available, it should be stated on the site or upon purchase. An article I ordered 3 different times and was charged to my credit card ended up not available weeks later. Now I wait for the 2 to 10 working days before a refund. Too frustrating to shop this way. Sorry, I can't give a good rating even though the price may be attractive.
One order sent incomplete (screws missing) and one order sent damaged, not from shipping, but from poor inspection before shipping.
Several other orders sent OK. So, throw the dice. It appears that if you have problems, after reshipping or a credit, Choxi offers you free shipping on your next order with a special email code sent to you. $2.00! Woopee!
Most of the time I have received great products that match the description on the site. The few times I have not and I didn't want the product then I have been able to return for a full refund.
My boots were a great price and from start to finish I had a great expereince. They were delivered quicker then I thought they were going to be.
Best prices. Best service. Free magazines to keep me busy until I order again
I recent had a problem with an order so I emailed customer service they responded promptly. Although the results wasn't what I wanted they handled the situation quickly and professionally and credited my account for future orders.
The product is of good quality. The cost was very reasonable. Very fast delivery. Overall, a good experience.
I am a multiple repeat customer because of the quality of products, ease of shopping, wide variety, prices, easy pay, and expedient shipping. The one time I had a delay in receiving an item, one simple inquiry resulted in immediate action and my item being tracked and delivered. Constantly getting compliments on the items I've purchased resulting in many referrals to Choxi. Keep up the good work.
I ordered 2 items and got the first one in a little over a week, but the second item I had to e-mail to find out what happened to it. I finally received it yesterday, but it was a month long wait
I ENJOY SHOPPING ON YOUR SITE. THE VARIETY OF THINGS AVAILABLE IS INCREDIBLE. NOW WHEN I WANT TO BUY SOMETHNG OR EVEN JUST LOOK AT WHAT'S AVAILABLE I GO TO CHOXI FIRST.
I HAVE BEEN VERY SATISFIED WITH MY PURCHASES.
THANK YOU FOR PROVIDING YOUR SERVICE.
I have bought lots of items from Choxi, mainly jewellery. There are some excellent bargains to be had, and I would highly recommend this website.
Received my machine, after 5 weeks stopped working.
Some items are great, but some, like the recent pair of earrings do not live up to the picture, also bras are advertised as one fits all, I found them pretty small.
Answer: Stone fell out of my jewelry the first time I wore it. I will never order from this "cheater" company again!
Answer: I would suggest you shop elsewhere. There are negative reviews all over the internet and on this site about the way Choxi conducts business.
Answer: I wouldn't - if anything goes wrong with it, you may never get a refund. It took me 20+ emails to get credit for $72. There service is terrible! I buy a lot online, I will NEVER USE them again!
Answer: I am a vendor who sold $11,400 of product to Choxi. I drop shipped the items directly to Choxi customers within 24 hours of receiving the order from Choxi. Chop convinced our company to extend terms to Choxi. We have never been paid the $11,400 from Choxi. We advised them that we were stopping all future shipments. They continued to sell our items, accepting customer money, knowing that we were not going to fulfill any orders received from Choxi. This seems to me to be outright fraud. We have been unable to get any payments from Choxi. They give us the same run around they give consumers trying to get their money returned. We're all in the same boat.
Answer: I will do that but so far I have followed all instructions from your customer service staff and believe me they have made a number of promises that have not been kept. To add insult to injury I am getting e-mails from the company saying "we miss you and want you back."
Answer: Dear Patricia, Thanks for reaching out! Here at Jclub.com our return policy and the process to return is simple. We issue FREE return labels through via email. Once you have received the return authorization email, there will be a list of instructions on how to successfully return items you would not like to keep. All the way at the bottom of the email there will be an attachment. The attachment is the return label. All you have to do is print the return label out and stick it on to The package. Please call us to get your return label (+1 844 465 2582) We are opened Monday through Friday 9am to 6pm Or feel free to email me personally: [email protected] Kind Regards, Stephanie.
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.

