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IziDresses

1.9

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IziDresses Reviews Summary

IziDresses has a rating of 1.9 stars from 531 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IziDresses most frequently mention customer service, return policy and credit card. IziDresses ranks 242nd among Wedding Dresses sites.

service
51
value
53
shipping
53
returns
47
quality
50

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New York
1 review
1 helpful vote
Follow Jacqueline M.
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If you are planning a wedding and trying to be a little thrifty, this is a great buy. I bought this for my wedding, thinking I'd probably not like it or it would look cheap, but I didn't have many other options. Boy, was I wrong. This veil looked and felt nice. It matched my ivory dress perfectly and it didn't cost $125.00!

Date of experience: May 25, 2014
Australia
1 review
1 helpful vote
Follow Taya Z.
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The dress looks like they made an effort, but unfortunately they used the completely wrong colour and wrong material. Added some cheap crystals which were not on the image at all. The return policy is a joke - you have to tell them within 24 hours and return it within 3 days, pay for shipment there and back, and pay 50% restocking fee. For a $200 dress you are looking at getting $50 back. That's $150 you are paying for the mistake of trusting a pathetic, expensive, fraudulent company like IZIDRESS. Don't waste your hard earned money on these thieves.

Date of experience: May 24, 2014
France
1 review
1 helpful vote
Follow Elodie H.
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I bought this dress from IZIDRESSES, its absolutely perfect. My mother is a dress maker and couldn't believe how intricate the the bead work was on it. It has made my wedding perfect. The only fault I could find was it wasn't packet to well and it arrived very creased but that's not to much of a issue. Thank you IZIDRESSES.

Date of experience: May 24, 2014
Indiana
1 review
1 helpful vote
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I loved the dress, however even though I had submit my measurements, I found the dress to be a bit larger, but no big deal because the inside lining has enough room to be taken in or let out. The quality of the material was more than what I was expecting it to be. I would definitely re-order from them.

Date of experience: May 23, 2014
France
1 review
1 helpful vote
Follow Pierre L.
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Wedding is the happiest time in one’s life. But it’s not me to hold a wedding, I will be a bridesmaid on one of my friend’s wedding. We’ve been friends for many years. I really feel happy for her. Now I’m here to select a perfect dress. This red dress is very attractive for me. The red color just means my best wishes for her. Also, I like this dress very much. It is glamorous in my eye.

Date of experience: May 23, 2014
California
1 review
1 helpful vote
Follow Sarah S.
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I was very skeptical when my daughter wanted to order a dress from an overseas company, but I took the chance. We paid the extra $25 to send in her measurements for a custom fit. The dress arrived in less than 3 weeks and is absolutely beautiful. It is very well sewn and fits like a glove. If we bought a dress in our city, it would cost a least double and would have to be hemmed. Also, she knows her dress is unique because it is not "off the rack."

Date of experience: May 21, 2014
New York
1 review
2 helpful votes
Follow Nancy T.
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My dress arrived in approximately a week or two. Upon arrival the dress was just as it was advertised so I was very happy about that. Very well packaged and new! The one thing I didn't like was that the upper body was big for me. And it was longer than knee length. But this is my mistake, I didn't choose the custom size. As a result of that, I had to do some alteration which cost me a total of $45. Overall, my experience was good and I would recommend this site to a friend.

Date of experience: May 20, 2014
Australia
1 review
1 helpful vote
Follow Charlene S.
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I bought this wedding gown for my wedding on 5/10/2014 and I totally love it. It's right as it is in the picture, beautiful permanent designs, comfortable, elegant, princess-like. The only thing with it is that there were some of the ornamental rocks that were loose, but it did't stop my love for it.

Date of experience: May 20, 2014
Florida
1 review
2 helpful votes
Follow Loraine G.
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I opted for the made-to-measure service which I would strongly recommend as the dress is a perfect fit. A couple of tips - add an inch to measurements to be on the safe side and measure the length to the floor whilst wearing shoes of the correct heal size. Get fabric swatches if you have time - the colours in the photos can be misleading. All in all, still extremely good value for money!

Date of experience: May 19, 2014
New Zealand
1 review
2 helpful votes
Follow William S.
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This is the worst site ever!
Purchased a dress on this site for a school ball and everything was wrong with it. The straps were different lengths and the bones on the inside were sewn upside down and so high up it was impossible to wear. I then emailed them asking about this issue and the completely ignored me for two weeks. I then get a reply from them saying to send them photos so I did which they came back saying there was nothing wrong with the dress and that they will pay me $15 to get it repaired or I could pay myself to have it returned and they will give me 50% back! These people are scammers and thieves do not buy from them!

Date of experience: May 19, 2014
California
1 review
2 helpful votes
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I bought the dress about two months before my wedding. I had to alter it a little bit, it was a bit large at the bust, but other than that, it was great. When I went to have it altered, everyone was saying it was beautiful, that it did look good on me. The day I took it from the seamstress and tried it on, it was perfect.

Date of experience: May 18, 2014
Ohio
1 review
1 helpful vote
Follow Catherine K.
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Thank you so much IZIDRESSES for this amazing dress! It came on time, and the way you could track the order was really helpful. I ordered this dress in a size 4 for my formal and was very pleased with how it fitted me. There was a built in bra and the dress was beautifully made, and the colour was just like the picture!

Date of experience: May 18, 2014
New Jersey
1 review
1 helpful vote
Follow Kay G.
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It looks amazing on my 4 years old flower girl, well worth every penny.The detailing is perfect neat and clean in every part. You cannot beat them for the price and for the quality it made. Can not fault the service. I have made other purchases such as my wedding gown and my bridesmaid dresses and these are also great products. Thank so much and we are all excited for my wedding day next year.

Date of experience: May 16, 2014
New York
1 review
1 helpful vote
Follow Tomasina S.
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This high-neck sleeveless wedding dress is really amazing. The decoration in the front makes the wedding dress more elegant. The color is very noble and luxury. Very pleased with our purchase. Dress is very, very nice, it fit and was here on time. Thanks again, if there is another wedding in our future, I'll be sure to order from you.

Date of experience: May 15, 2014
Mexico
1 review
1 helpful vote
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Thanks everybody there for making the beautiful dress for me. I got it only in 3 weeks and I''m happy I finally have enough time to alter it since I ordered the standard size 4.The dress is very beautiful, like the pictures selected color, no color difference, wear rise just on my knees. Thank you IZIDRESSES, I just love it!

Date of experience: May 14, 2014
Colorado
1 review
2 helpful votes
Follow Jane C.
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Ordered dresses for my son's wedding was promised a specific delivery date. No dresses arrived when we called them they hung up on us 4 separate times. Emailed them their response was the dresses would be mailed out n a couple of hours, received a second email from them that they would take another three to four days to put finishing touches on them. Still have not received them. Heart broken bride furious mother of the groom. At the very least be professional and answer the phone and be responsible for your actions. Does Alberta Canada have a Better Business Bureau. This company gives Alberta a black eye. Shame on you Izidress.com! YOU ARE DREAM CRUSHERS! AND THIEVES! AND LIARS! Shall I go on!

Date of experience: May 14, 2014
California
2 reviews
8 helpful votes
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Buyer Beware!
May 15, 2014

Buyer Beware! I recently ordered 3 dresses for my son's wedding to see which size fit best and to review the colors. Most sites allow you to return dresses that don't fit for a small restocking price. These guys don't! I didn't realize that they were made at the time of the sale and that they didn't have a stock to send. It's acutally mentioned in the return policy but that is buried at the bottom of their site along with their size charts. When I wrote and asked to cancel the dresses after 8 days, they told me they were complete and couldn't be returned. When I offered to have one sent and not the others, they argued with me over the return policy. I had to get my credit card company involved and asked that they put dresses on hold until dispute was resolved. The credit card company couldn't help so I wrote and asked them to send all three dresses. Their response was " WE refunded you 50% of your money and have "DESTOYED the original dresses". I was stunned. I am out 50% of my original money and have no hope of getting even one of the dresses without paying again to make another. I urge all to use this site as a last resort, if you can't find a dress anywhere else! Look at the site very closely and be sure you are buying only what you think you can wear because there is no going back and while they say they TAILOR the dress, it isn't. They don't take any of your measurements. It's a standard pattern.

Date of experience: May 14, 2014
Norway
1 review
0 helpful votes
Follow Nina H.
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Hi, I am so glad to receive the dress! I was worried about my bust and choose to add straps on this dress. It is made with high quality chiffon and the straps make me feel safe to wear. I'm very satisfied with your dress and service! Will let my friends know about your website. I was pleased with my dress as it was exactly what I wanted.

Date of experience: May 14, 2014
Illinois
2 reviews
9 helpful votes
Follow Gigi W.
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What a joke!
May 13, 2014

What a joke! The dress was four times too big, even with tailored measurements sent in. I'm getting married in a year and bought one dress online to see what it is like... big disappointment. CBS news did an exclusive on buying bride dresses on, ins and specifically mentioned izidress.com, I laughed at how how right CBS was about this company. Ladies... spend the money on a real dress or go to a retailer like JCrew or Anthropologie and buy a dress.

Date of experience: May 12, 2014
New Jersey
1 review
1 helpful vote
Follow Maria B.
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So pleased with my dress! It arrived in good time and it fits me perfectly (I ordered it made to measure). It feels like a very well made dress creating an amazing silhouette. I ordered it in pink which is a great color with blonde hair and a bit of a tan! Can't wait to wear it to my graduation ball in September. I would recommend this site to all my friends, and if you are considering buying a dress from here I would say go for it!

Date of experience: May 11, 2014