On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
IziDresses Reviews Summary
IziDresses has a rating of 1.9 stars from 531 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IziDresses most frequently mention customer service, return policy and credit card. IziDresses ranks 242nd among Wedding Dresses sites.
We monitor reviews for authenticity
Looks exactly as the picture and is very elegant. But I have an average sized bust. The shoulder strap is a little long, but I'm a petite framed person so that may be more my build as well. It's easy to shorten with a needle and thread if you want to tackle that.
The dress was stunning. It was very detailed and made from good quality materials. The bead work, which was intricate, was beautifully done. Although the top on this dress is cut very small but the rest of the dress is perfect. I will be returning this dress and change the top size.
Izidresses lacks in customer service. We order a petal pink dress for my daughter to wear to my wedding... she and my son walked me down the isle. They sent a peach dress... this color did not coordinate with the rest of the bridal ensemble and they will only reimburse me $10. Other websites take back their products if you are not completely satisfied. Not izidresses. I had to send photos only to be told that their manufacturer advised they sent the right color. It is plainly clear from the photos that the dress did not coordinate. Customer satisfaction does matter at izidresses and they are just plain rude.
This is the first time to buy a dress on your website.The quality of the dress is good.The design is fashion. I like the one shoulder design very much. The champagne colour was spot on, and the shape was beautiful, but the only disappointing part is that the dress material is much more shiny than it appears in the picture.
Wow! I wish I had read their return policy before ordering! I ordered 2 dresses, both were HORRIBLY too small. And they won't post any negative comments on their site. Man, chalk this one up to experience, and expensive one at that.
I'm a bit overweight right now due to sitting and working too much so I plan to lose weight before wearing it however I am a 34 DD and that complicates everything with a dress. Its an extremely cute dress. Overall I am very pleased with my purchase and I would definitely order from you again.
The dress does look very nice, and the color is accurate as far as what the picture shows. I did order a size larger than I normally wear (an 8 vs. a 6) and the fit is kind of funky. The fabric is high quality and it is lined with satin. The bodice fit's ok but the bust is to large.
I bought this dress for homecoming skeptical of the fit. Seeing other comments on how it fit a little snug I bought one size larger than I usually am. I do need to make some alterations (the bust is too big). Make sure to measure yourself according to the size chart.The quality is outstanding and the jewels are beautiful. I love it.
It's not easy for me to find a dress, I am an small person, and everything fits perfectly with a small except the strap is a little loose and the chest part is a little big. But other than that I am quite satisfied!
I ordered this for homecoming in the fall, and it came from china so i wanted to make sure I had everything without being rushed. To my surprise, it arrived in about a week! Everything was just as expected or better except the color. I ordered purple, and it is nearly as dark a purple as in the picture. But the quality of the dress is no less than perfect.And I love this dress fashion style and great price.
I am so upset with this website i dont understand how people can do this to their costumers... Im getting merried in octuber of this year and i dont have the money or time to buy a dress so i went online and didnt even look at the reviews i purchased a dress and i was really nervous about it...
Today i finally got the dress and im sooo disappointed
Its terrible the worst thing it could happen to me right now
I dont knw wat im going to do i cannt spend more money and after the reviews i read i dont think im getting my money back which is even worse
I have been calling them all day long today and no one picks up...
I send them emails and theg havent repply back
I dont recomend this page, people be aware dont order from this page i wish u guys can see my dress and the actual picture two different things
I just want to cry my $#*! of cuz im getting married in 2 months and i dont have the dress or the money because i just wasted it on this page... I hope they call me i really do
This company is terrible! I paid the extra money to give them my exact size. The dress was huge! I took pictures that showed the chest part was way too big. The color was supposed to be sage and it was lime green! They refused to give a refund because according to them, the dress was fine! I wanted to give them zero stars! Also, they don't post any of these bad reviews on their website because I checked it out. Stay away from this site!
I just wanted to express my disappointment in the quality of the product. The material that was used is very chip. I had to alter the dress because sizes run smaller then normal. I ended up paying double because the dress literally fell apart when the mistress attempted to alter the dress. I should have known that, when you read the reviews and you notice that all customers are so satisfied with their orders, it was too good to be true. To start, the colors palate and the color of the dress are different. The web site doesn't allow you to view the dress in the picked color. The hem of the dress was not done at all it was just cut with scissors, it looked sloppy. I wasted money because I wanted to save money. To top it all off there are no full redounds for the dresses, by the way. Customer service bargains with you on the amount of the percentage the can refund forthe dress, because the dress was made to order for you. To send the dress back coasts a lot of money in postage $30. The Customer service is asking you to lie about the value of the dress in order to save on custom charges. The customer service can be only reached via email. Ladies, you are better off renting a dress or buying a dress from a store where you can return without a problem! Please save yourself trouble and order from a normal stores!
WARNING shocking company, the dress I brought wasnt made to the picture, it was the wrong size even though i paid more to get my measurements and it had permanent stains on it. They told be to get it dry cleaned and they would pay for it, but they are not going to, the stains are still on the dress and they will only give me back $20 Iam out of pocket $180 what a joke and they say I cant return it cause it has been washed which they told me to do, please do research on this company and dont get caught like me.
I ordered 2 outfits( 2 dresses and an over jacket) from izidresses. They were delivered from China and all 3 items did not fit, they were way too big even though I paid extra to have them custom made. I had provided them with my measurements according to their instructions on their website. The garments were also very poorly made especially where the sleeves attach to the shoulders. They were very uneven and puckered. The left and right side were different.
My story is very similar to many other horror stories when dealing with this company to get the problems resolved. I have sent over 60 pictures depicting the problems and also detailed descriptions. They have not adressed any of my concerns.
My advise to future customers is to BEWARE and do not order anything from this company.
Don't believe the reviews on their website. I have tried to post reviews and they have not been accepted. All the reviews appear to be bogas.
PLEASE DO NOT ORDER FROM THIS SITE! I ordered a mother of the bride dress and it arrived in good time but was the wrong color from what I ordered and the top half of the dress did not fit, it was sewn unevenly at the hem and was not pressed. It was very cheap looking! They wanted photos which I sent and then said it was the same color! The one I ordered was blue the one they made was purple! They then offered me $10 and I could keep the dress, what a joke! Then they offered $40 and would not go higher oh and I get to keep the dress that did not fit and is ugly! DO NOT ORDER FROM THEM, THEY ARE IN CHINA BUT DO NOT WANT YOU TO KNOW THAT! YOU EMAIL A WOMAN IN CHINA... CALLED RACHEL WHO CANT EVEN CORRESPOND CORRECTLY!
Stay away from this site and these dresses. Any positive reviews must be fake. These dresses are coming from China and it is obvious when you receive one. I normally where a size 6 and am very lean. I ordered an 8 according to the measurements they provided. Both dresses I ordered I could not zipper by 2 inches. They were more like a size 2 and VERY POORLY made and came crumpled in a box smaller than a shoe box. To return they charge you a 50% (YES 50%) restocking charge and you have to return within 3 days which means you will pay roughly an additional $100 to send them via DHL. Not worth the risk ladies! So disappointed, I now have one week to find a different dress as mother of the bride :(
My daughter bought 2 wedding dresses from this company.
Both beautiful and excellent value for money.
Had to get one shortened and dress maker could not believe the cost and quality.
The measuring was not good enough. So it was to loose around the bust, and it is a little long for you to wear it. But I have adjusted by my seamstress.
I ordered a custom made dress. When it arrived (very quickly I might add) the dress fit perfectly from the waist down but several errors were made from the waist up. The dress was WAY too large on top. I sent several emails with pictures. I had an alteration estimate and it will take $120 to correct the error since there is alot of sequins and beading to be removed and resewn. Bottom line izidress will only give me $30 for my problem. DO NOT BUY FROM IZIDRESSES.COM!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members