iYogiReviews 293

Iyogi is going down the drain very quickly. It is a sinking ship...

In 2014 and 2015 they failed to pay there employees on times resulting in departure of there support and sales staff. As of January 1st 2016 most employees have not been paid for last 2 -3 months so employees are refusing to login or not coming to work at all.

As a result iYogi is forcing there trainers and sales staff to take tech support calls now and you wonder why support sucks. These people have no experience in tech support so they are doing best they can with no training.

I would be highly surprised if this company survives 2 months from now.

Save your money and looks for alternate solution.

PS. I know all this because I know someone who works there.

I am a REAL tech, was hired by iYogi over a tech dispatch site I use. I went to a customers house as an iYogi 'tech'. The system had ALL services turned off (first time I'd ever seen that) and an obvious attempt at removing some spyware. I cleaned the machine and started the normal msft services. All was good (still it took awhile for a 45 buck call). The customer was happy, but guess what_ THEY DON"T PAY THE AMERICAN TECHS - It has been 2 months and still don't have the measly 45 bucks they owe me. These people are scammers, they are NOT real techs, just a bunch of script kiddie hackers playing on expired warranty service.

UPDATED: After nearly 3 months they finally paid me. Good riddance.

I am appalled at the level of horror stories on here. I wish I would have read these reviews BEFORE I lost $500 to these guys. IYogi was able to talk me into signing up with them initially by offering some free tech support. Once they gained access to my computer, they showed me a multitude of things that were wrong with it. Unfortunately, I was not sure what all of these things were, so I was suckered in, like many of you. I can only hope that this reaches you before you make a similar mistake and lose money.

I was able to follow the advice from other people that were scammed and used the safepcfix.com people that were suggested to get this software cleaned out. James was able to get me a refund on the iYogi support services and I was able to get my money back within a few weeks. Luckily, that was not an issue and I was taken care of in the long run.

If you haven't hired iyogi, DO NOT. If you have iyogi, act fast. The software that they install on your computer opens it up to viruses and malware attacks. I actually contracted a virus (or it was already there and not cleaned up by iyogi,) that wiped out my emails and caused the computer to have trouble opening up. They wiped out my existing virus protection in favor of theirs, which did NOT help prevent me getting infections at all.

If you have given iYogi money, follow some of the suggestions here, or contact someone to help get it back. Safepcfix seems to be American. I did call them twice and they were aware of the iyogi software and knew what to do. Yes, it took a couple hours, but they did all of it for me and I wasn't tied up for very long at all.

If you decide to keep iyogi, which if you've read any of these reviews, you will get rid of them ASAP, be careful when they have access to your computer. I've seen my technician going through picture folders and file folders called "taxes 2013, 2014, and 2015.) I am thinking they were interested in seeing my tax return documents which have personal information on them. This could have been a potential identity fraud issue. I immediately took control and shut off the machine when this happened.

Tread lightly folks. Don't become a statistic!

Recently, I bought a HP laptop and I had an issue regarding logging in to the system. So, when I searched in google for HP Support Center I got this website iYogi.cc in my search results thought this is HP Support Center and called them and explained the issue. They have asked me to pay 149$ for resolving the issue so that I would get free service for an year. I politely said to them I would need to think about this and told them I would get back to them. But they keep on asking me to opt for the service which I am not at all interested suddenly they started talking rudely when I said no.

I remember the girl name who spoke to me 'RAMA' the worst Service Support Center agent that I ever spoke in my lifetime.

I would rate -***** if at all those are available.

UPDATE: Today I received another call from iYogi in regard to maintenance of my computer. I don't know why they keep calling me when I told them last time that I didn't need any maintenance. I know the reason they are calling is to ask me for money. I was forced to hang up on them to save myself from having to be pestered again.

I have been using iYogi for tune-ups on a computer between quarterly and monthly depending on the need. Their tune-ups have resolved problems that I had.

The issue I have with iYogi is that most times when I have gotten a tune-up the iYogi technician has tried to sell me another product, in a quite persistent manner, which I have to say "no" to multiple times before he finally gives up. The most recent time was actually amusing: In mid July 2015 he tried so sell me on upgrading my System 7 to System 8; this was after it was widely known that Microsoft was about to offer System 10 for free. It has also been widely known for several years that System 8 is a dud. I pointed all this out to him but still had to say no many times before he gave up.

I have had several encounters with iyogi. Some have been a bit challenging, and others very helpful. It seems that there are differing levels of competency with the people who answer the phone. I have learned to ask for someone more experienced when the person I am speaking with is unable to fix my problem.
Overall, I have been satisfied with their service.
If you have a hearing problem, it can be difficult to work with them.
So far, I have had all of my problems resolved.

I am really appreciative of your commendable standards of service., second to none, The technicians are highly qualified with refined manners and their extended courtesy on the phone is a delight to their customers. I would not hesitate recommending iyogi technical support to anyone.