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IVRose

3.1

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IVRose Reviews Summary

IVRose has a rating of 3.1 stars from 5,202 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IVRose most frequently mention good quality, fast delivery and long time. IVRose ranks 20th among Women's Clothing sites.

service
1,227
value
1,019
shipping
1,025
returns
60
quality
4,335

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22,615 reviews

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GB
1 review
0 helpful votes
Follow angela U.
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I ordered three dresses and very pleased with all three. Ordered size 16/18 and all fitted really well. Fabrics were nice and light, perfect holiday dresses.
Pleased with the delivery time and the email sent with a link to enable me to track my order.

Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Fab
July 31, 2023

Great dress very happy with delivery time and quality

Date of experience: July 31, 2023
Brazil
1 review
0 helpful votes
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Cheap
August 30, 2023
Updated review

Unfortunately the shoes were not to my taste. They looked very nice on the website. However, when they arrived, although very pretty, the materials used were very cheap, making them uncomfortable to wear.
In their defense, they were only £27, but even so I would have liked to have been able to wear them

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2023

Good so far
June 21, 2023
Previous review

Good so far

Date of experience: June 21, 2023
GB
1 review
0 helpful votes
Follow Louise R.
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Address was incomplete,but they sent the parcel anyway.
Then I was given spurious tracking numbers and when finally given a correct tracking number I found it had been delivered to the wrong address but because of the delays the post office tells me it's too late to file a complaint/refund.
Paid through PayPal,but because it's on record as being delivered (wrong address) I have no chance of a refund.
Don't use this company,it's nothing more than a scam.
Ps received an email saying 10%off my next order(unbelievable!)

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Cheap and cheerful
August 29, 2023

It was a bit hit and miss to be honest, some items were nice enough but others the fabric was so cheap and awful it was like wearing a shower curtain! I had to fight to send things back but got a refund eventually. I'd advise caution on buying but what I kept, I like. It's all very cheap though and synthetic.

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2023
GB
1 review
0 helpful votes
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Never received the goods.
August 28, 2023

Terrible service. Never received the goods or a refund

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
GB
1 review
0 helpful votes
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Awful
August 28, 2023

Took ages to arrive,ordered two dresses and they are awful

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
GB
1 review
0 helpful votes
Follow Helen U.
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Not the photos at all!
August 28, 2023

The dress and top looked fabulous on the advert but in reality we're not like them at all!
When requested a refund have not received a response!

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
GB
1 review
0 helpful votes
Follow KERRY G.
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Good service
July 29, 2023

I ordered the wrong size dress, so I sent it back and ordered the correct size. Items arrived quickly and tye refund process was straight forward. Thank you

Date of experience: July 29, 2023
GB
1 review
0 helpful votes
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Poor service!
August 26, 2023

The item fabric was not good, very cheap material. The size guide was incorrect as the item was too big.
I only received half of my money back, as they claimed postage back, but the return postage was in no way worth nearly £10 to return. Very poor options to return too as I had to consistently message back and forth, rather than click on a link and receive a QR code and had to print the label. Will never order from them again!

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2023
GB
1 review
0 helpful votes
Follow Luanne F.
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Won't bother again!
August 26, 2023

Took over 3 weeks to arrive now having to order a bigger size won't use them again!

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2023
Ireland
1 review
0 helpful votes
Follow B B.
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Excellent
July 27, 2023

Great communication and good packaging………………………………….

Date of experience: July 27, 2023
GB
1 review
0 helpful votes
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Nothing like advertised
August 25, 2023

Dress was nothing like it was advertised, colour was different, overall not very happy with product

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2023
GB
1 review
0 helpful votes
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Beautiful clothes
July 26, 2023

Very pleased with my order, 2 weeks for delivery but worth the wait. Thank you

Date of experience: July 26, 2023
GB
1 review
0 helpful votes
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Still waiting for delivery
August 24, 2023

Placed my order in 17th June clothes for an holiday which has now come and gone. Still waiting for delivery. Contacted customer services who advised one item not in stock but would send the rest within. 24-72 hours, still waiting and to be told by them to be patient. Intuitive k waiting 6 weeks is being more this patient. Will not be ordering again

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 25, 2023
GB
1 review
0 helpful votes
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Bit of a wait
July 25, 2023

Bit of a wait for delivery but I didn't know where it was coming from. The jumpsuit is really nice but thought it was cotton and whiter how ever it wears nicely and will be good for my holiday

Date of experience: July 25, 2023
GB
2 reviews
0 helpful votes
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Had to constantly chase
August 24, 2023

It took forever for my products to arrive and this only happened because i constantly chased up my order.
Regarding the products they are not great quality and two dresses that are exactly the same size, style and fabric just slightly different designs are completely different sizes! One fits and one doesn't?

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 25, 2023
Canada
1 review
0 helpful votes
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Ya not my best purchases
August 24, 2023

Sorry. This may have been my fault., I really didn't realize that I had to stand up all night to wear this dress! Wrinkles wrinkles wrinkles! So bad..

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 24, 2023
GB
1 review
0 helpful votes
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I didn't receive my order!
August 23, 2023

I didn't receive my order first of all I was told you to ask Royal Mail I did so, then I asked evri, evri did not deliver it to my address. Yes, there was a picture, but that wasn't my address and they have been very unhelpful offer me 35 pound compensation. No, I want the whole amount can I go to the police!

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 24, 2023
GB
1 review
0 helpful votes
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N/A
August 23, 2023

I don't want to thank you
Shopping is fine but this survey is horrible

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 24, 2023

From the business

Shop IVRose - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Jumpsuits, Swimwear, Tops and More. Free Shipping World Wide.


ivrose.com
London, LONDON, United Kingdom
+129
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