On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch Reviews Summary
It's Just Lunch has a rating of 4.2 stars from 396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention next date, match maker and executive matchmaker. It's Just Lunch ranks 8th among Dating sites.
We monitor reviews for authenticity
I signed up almost 5 months ago and I was promised 6 dates that matched my criteria. I went on 2 dates because the "dating coach" begged me to be open minded even though neither person met my criteria. The sales people will strong arm you into paying a HUGE fee to join and then totally drop you. I have called, emailed (several people in the company) and cannot even get a response from anyone. Unfortunately, they have my money and have disappeared. One of the dates I went on was not even a member. He told me that someone called him randomly and was sent my photo to go on a date. The lack of professionalism, lack of integrity as well as customer service it appalling! Plus, they are down right liars. BEWARE! I highly recommend to stay away from these thieves! They currently have settled a huge class action lawsuit and I am getting in touch with an attorney to sue them as well!
Poor customer service. I served them. Worked on their time frame, their availability. I'm west coast, they were east coast. They no showed on scheduled calls and had no interest in making a match. I met two people in eight months. A total scam and waste of time and money. DON'T DO IT!
Blew $1200 for nothing. They were really bad BEFORE the lawsuit.
Tried Plenty of Fish and met my sweetheart. We are happily married with a beautiful baby.
It's Just Lunch worked OK for me but didn't meet the love of my life. Cheap introductory deal but more expensive later.
I signed up with two matchmaking companies this year and the two agencies were night and day different. I'm having a very positive experience with Cupid's Coach, and not so good with It's Just Lunch. I'm here in Southern CA and the IJL matchmakers are all in Florida. They've never met me and they just seem to be throwing me together with just anyone.
They took my money and asked me what I wanted in my dates. I said thin and trim, that's about all, just thin and trim. All my dates were fat. I told them I was not happy and wanted a refund. "HA HA HA, NO you can't have a refund, we'll just send you out with more [fat] dates." Horribly expensive and not much better than speed dating, which is only $30.
It has been a complete waste of money and time. It so expensive! If you sign up for a long-term membership remember they only have to set you up on 5 dates. They will sell you a great picture of what they will do for you and then you could be like me forced to meet up with a date that you would rather run and hide from. Oh ya! There are some weird and very unattractive people out there and if you sign up with It's Just Lunch you could be exposed to having a date with them!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members